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Spruce Hill Resort & Spa

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Spruce Hill Resort & Spa
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248 Reviews from our TripAdvisor Community

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Showing 230: English reviews
Reviewed 12 October 2016

My family and I have been going to "the Hills" for years. We were very disappointed with the stay. The pool and hot tub were closed, there were no amenities, the room was dirty, nothing worked in the room, they had the heat totally off, so it took hours for the cabin to heat up as the fireplace was broken....

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Helpful?
2Thank Kathleen B
len_spabc, General Manager at Spruce Hill Resort & Spa, responded to this review

Thank you for your recent review. My Name is Len Doucette and am the new General Manager for Spruce Hill Resort and Spa ( formally The Hills Health and Guest Ranch ) A little bit about myself. I was the operations manager when we were The Hills Health Ranch. I left The Hills 2 years ago to try something new....

Burnaby, Canada
Reviewed 18 September 2016

I went to the Hills for years ago and looked forward to a spa experience. The new Spruce Hill Resort is not a Spa. Here are a few thoughts that may help them improve if they are willing to take advice. 1. If you arrive in the night there is no light at the entrance. Not even a light bulb...

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7Thank Barb4273
Victoria, Canada
Reviewed 9 September 2016

There was a glitch with our booking (Made through Expedia), and the hotel had no record of it. Fortunately they had a suitable Chalet that met our needs. The front desk staff on check-in had some difficulty knowing what to do, and some issue with English as a second language, but eventually got us settled in. I had stayed here...

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2Thank 1075Tom
Santa Fe
Reviewed 2 September 2016

I have been going to the Hills for some time mainly with clients. I was not aware of the change of ownership. The old "Hills" had certainly seen better days, but there remained a quaintness about it even as it aged, and my clients enjoyed having the accommodations, restaurant, and bar all in one location. I can see the new...

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1Thank steedes
Reviewed 27 August 2016 via mobile

We stumbled upon Spruce Hill Resort & Spa on our way to Vancouver Island after trying various different B&B's with no vacancy. The resort is nestled into the forest amongst hills and in the winter cross country skiing trails, tubing lifts & runs. The resort is undergoing renovations resulting in a gorgeous lobby, resteraunt and grounds. That being said I...

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2Thank Shone S
Reviewed 14 August 2016 via mobile

Food was poor beaf dip had gravy rather than au jois and the Denver was not hot . Will try again in a month or so . Service needs work hat to point at the items we wanted for the waitress. Didn't understand English very well.

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2Thank Mark O
108 Mile Ranch, Canada
Reviewed 6 August 2016

They are renovating alot. the restaurants are done, still more to come, been busy up there.. In the country at the 108, across the highway from 108 Resort where they combine the two resorts to try to suite everyone taste..

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2Thank trcst3
Reviewed 26 July 2016

The new owner and management at what was Hills are pressing forward with renovations and updates for the facility. We had a balcony seat at the Emily Carr Cafe for lunch with an excellent view of the forest and hills on this picturesque site. The bar, one floor below the Cafe, looks to be well stocked and tastefully furnished.They had...

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1Thank Ian H
Victoria, Canada
Reviewed 27 June 2016

We booked through Expedia in May 2016 for a June 24 tonight stay. Found out June 23 that the resort was closed until mid-July. No pool, no food, no amenities. they did say they could give us a room, but that is not what one pays resort prices for. We still have no refund.

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6Thank LJALEXBC
Bristol, England, United Kingdom
Reviewed 17 June 2016

We were due to stay here for 2 nights as part of an organised self drive holiday , when we arrived signs said closed until July 18th. We eventually found reception in a bedroom and were told they were open but none of the facilities were ! No restaurants no swimming pool etc all they offer was a room for...

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3Thank Julie H

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Spruce Hill Resort & Spa (formerly The Hills Health & Guest Ranch) ... more   less 

Additional Information about Spruce Hill Resort & Spa

Address: 4871 Hwy 97, 108 Mile Ranch, British Columbia V0K 2Z0, Canada (Formerly The Hills Health Ranch)
Region: Canada > British Columbia > 108 Mile Ranch
Price Range: ₹ 5,506 - ₹ 6,424 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Spruce Hill Resort & Spa 3.5*
Number of rooms: 45
Reservation Options:
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Also Known As:
The Hills Health Ranch Hotel 108 Mile Ranch
The Hills Health Hotel
The Hills Health Resort
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Questions & Answers

Here's what travellers have asked, with answers from Spruce Hill Resort & Spa staff and other travellers.
4 questions
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Victoria, Canada
over a year ago
Sorrento, Canada

See all questions (4)

Questions? Get answers from Spruce Hill Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Chalets are great if you want to be self contained and more private. Sleep up to 6 but only 1 bathroom.”
 of 5 bubbles 1075Tom, 8 Sep 2016 | Read review
“We were in the chateau and it was so cute!”
 of 5 bubbles purpleDragon55, 3 Mar 2016 | Read review
“The Backside of the Manor Lodge overlooks rink mountain and ski slope”
 of 5 bubbles TaxEbear, 26 Dec 2015 | Read review
“I had a room facing the west overlooking the main area. Although slightly busier and more noise, the warm sun streamed in all afternoon.”
 of 5 bubbles suzieq62_11, 11 Oct 2015 | Read review
“Best views are out the back side of the hotel rooms & the East side Chalet's”
 of 5 bubbles ewaldp2014, 30 Sep 2015 | Read review
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