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Hilton Vancouver Metrotown

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Hilton Vancouver Metrotown
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1,330 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Vancouver Metrotown
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Showing 1,261: English reviews
Reviewed 13 December 2015 via mobile

Our room on the 12th floor was very clean, bed was comfortable and loved the pillows. Would definitely recommend to others. Don't like to pay extra for parking, but seems like it is the norm in this area.Great special price for our stay and super close to Metrotown.

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Helpful?
Thank Monixen
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear Monixen, Thank you for taking the time to provide your feedback on your most recent stay at our hotel. We are glad to read that your stay with us was overall an enjoyable one and look forward to having the opportunity of welcoming you back in the near future. Best regards, Chris Director of Rooms

Langley City, Canada
Reviewed 11 December 2015

This was my second year providing entertainment in the Tiffany Ballroom for a company Christmas party. The previous year was nothing to write about, fairly standard. This year was atrocious. It all began when the buffet food was wheeled out to sit on carts long before the guests even arrived and I'm including seafood here. The hot food wasn't far...

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Helpful?
1Thank That_DJ_girl
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear That_DJ_girl, Thank you so much for providing your feedback on your most recent experience at our hotel. We are deeply concerned regarding the comments you left regarding your experience and will be conducting a thorough investigation with the culinary and banquets departments on this. For years, we have prided ourselves in providing the utmost best in service and product...

Langley BC, Canada
Reviewed 9 December 2015

Very Clean Hotel. The location is a BIG plus. Just a block away from the shopping mall at Metrotown. Very friendly staff, always willing to help. I will stay here again. Good value for money. The breakfast is also very good with good choices between hot and cold meal

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Adeyemi A
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear Adeyemi A, Thank you so much for providing feedback on your most recent stay at our hotel. We were absolutely thrilled to read that our central location and ease to Metrotown Shopping Mall were two big "pluses" in your decision to choose our location and we look forward to welcoming you back in the very near future. Best regards,...

Salt Lake City, Utah
Reviewed 8 December 2015

I stay here quite regularly for work, and it is a great location in my opinion. It's about 25 mins from the airport, and right in the center of Burnaby. Nearby is Metrotown mall with a tonne of stores, a host of restaurants to choose from and cinema as well if you want to catch a movie. Across the street...

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Helpful?
Thank Stephen J
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear Stephen J, Thank you for the wonderful feedback you provided on your most recent stay at our hotel. We also wish to thank you for your continued patronage and loyalty to our hotel - something we truly value and appreciate. We look forward to continuing to serve you in the years ahead! Best regards, Chris Director of Rooms

Vancouver, Canada
Reviewed 8 December 2015

Stayed at this hotel for a work function in November. Had a good room on one of the upper floors. We faced south east and watched a great sunset and sunrise Was a smaller room that had an odd configuration with the coffee pot behind the bathroom door. Had hoped to use the pool and hot tub but just couldn't...

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Helpful?
Thank busqueen63
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear busqueen63, Thank you for taking the time to provide us with your feedback on your most recent stay at our hotel. Your feedback is very much appreciated and is a way for us to continually re-invent ourselves to provide the utmost best in product and service and if there is anything else that we could have done to make...

London, United Kingdom
Reviewed 7 December 2015

The Metrotown Hilton is a 25 minute skytrain trip from downtown Vancouver, or a similar taxi ride from the airport. First impressions are of a fairly standard business hotel - the decor is very 1990's, lot's of beige, pale wood and dark carpet. We stayed in one of the junior suite rooms - the main bed was very comfortable but...

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Helpful?
Thank macks
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear macks, Thank you so much for taking the time in providing us your feedback on your most recent experience with us! We do our best to continually improve the level of product and service that our guests experience while at our hotel; something that we all take a lot of pride in and something that is known and expected...

Campbell River, Canada
Reviewed 6 December 2015

This hotel is clean, comfortable and close to great shopping. It was easy to find and decently priced. Our family met from different parts of the province. Everyone found it easy to find exiting off the freeway. Metrotown Mall was just across the street and a skytrain station right by Metrotown to take you downtown. I would highly recommend this...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Mary G
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear Mary G, We absolutely love stories like this and are honored that your family made us the location of your recent family reunion! Thank you again for your kind comments - we are thrilled that everyone had a great time being together and we look forward to having the opportunity of welcoming you and your family back for the...

Port Coquitlam, Canada
Reviewed 4 December 2015

We stayed at this hotel for a work Christmas party so we didn't have to go home. The room was clean and we had a minor issue with our lighted mirror and maintenance came up and fixed it in less than 5 mins. I have had my work functions at this hotel for many years and this is the 2nd...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jennifer B
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear Jennifer B, Thank you for sharing your recent experience with us! We are thrilled to read such wonderful comments on our rooms and our staff - of which I will be passing this on to. We are also glad to read that your rooms Thank you again for your patronage and we look forward to welcoming you back to...

Victoria, Canada
Reviewed 1 December 2015

We stay at the Hilton every year when my husband has his Christmas party at the fire hall close by. We took the HILTON shuttle to the party, and on the way back we decided to walk and get some fresh air. The driver saw us walking back and we waved and he picked us up. We were thankful because...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Kayti M
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear Kayti M, We are very thankful for you taking the time to provide us this wonderful feedback on your most recent experience at our hotel; especially that of the efforts of our driver who picked you up on your way back to the hotel after your event. We have copied your comments and have directed it to them on...

Irving, Texas
Reviewed 30 November 2015 via mobile

We chose to stay away from downtown thinking we'd avoid some traffic. Nope. This property is aging a bit but it is well kept. We enjoyed the executive floor with breakfast, evening snacks, and especially the quiet of the 16th floor. The staff was welcoming and friendly. Our biggest challenge was parking. The parking area is underground and very poorly...

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Helpful?
1Thank mercurysqueen
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear mercurysqueen, Thank you so much for providing feedback on your most recent visit at our hotel. We value and appreciate your business and your time in providing us with this valuable feedback on your experience. Yes, we agree, unfortunately the designers of the complex did not really think through the design of the parking lot and the after-math mayhem...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Reflect social dining + lounge
Reflect social dining + lounge
Cuisines: Canadian, American, European, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
Explore beautiful Vancouver and experience all that the Metropolis at Metrotown, British Columbia's biggest shopping and entertainment complex, has to offer when you stay at the Hilton Vancouver-Metrotown. Located in the City of Burnaby with Vancouver Sky Train only yards away, the attractions and businesses of downtown Vancouver are within easy reach 20 min Skytrain ride.Stay connected and productive in the 24-hour business center or get to work at the large desk in each Guest room. Surf the web with in-room high-speed internet access (nominal charges apply). Watch a movie on the television or listen your favorite album when you connect your MP3 player to the radio alarm clock. Guests staying in one of the hotel's Executive Rooms or Suites enjoy exclusive access to the Executive Lounge, serving complimentary breakfast in the morning and refreshments in the evening. ... more   less 

Additional Information about Hilton Vancouver Metrotown

Address: 6083 McKay Ave, Burnaby, British Columbia V5H 2W7, Canada
Region: Canada > British Columbia > Burnaby
Price Range: ₹ 7,627 - ₹ 18,709 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Vancouver Metrotown 4*
Number of rooms: 283
Reservation Options:
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Also Known As:
Hilton Vancouver Metrotown Hotel Burnaby
Hilton Hotel Burnaby
Hilton Burnaby
Burnaby Hilton Metrotown
Hotel Style:
#2 Family Hotel in Burnaby
#2 Business Hotel in Burnaby
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Vancouver Metrotown staff and other travellers.
11 questions
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Questions? Get answers from Hilton Vancouver Metrotown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Go out and visit the Sushi Garden for dinner. Worth it!”
 of 5 bubbles Tytusmk, 22 Feb 2017 | Read review
“The view facing the city and mountains from higher rooms is absolutely gorgeous”
 of 5 bubbles Craig_Tapper, 12 Feb 2017 | Read review
“All rooms were nice sized, from standard to suites.”
 of 5 bubbles 315jayh, 5 Feb 2017 | Read review
“Upgrade to a corner room they have great views.”
 of 5 bubbles miltoncrook, 2 Feb 2017 | Read review
“great location away from downtown core, with walking access to shopping and good restaurants.”
 of 5 bubbles 918gerrys, 1 Feb 2017 | Read review
5 of 5