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Hilton Vancouver Metrotown

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1,257 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Vancouver Metrotown
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Showing 1,191: English reviews
Langley, Canada
Reviewed 25 November 2015

The Hilton Metrotown is a great hotel. Met friends for drinks and dinner at the lounge and booked a room to stay so we did not drink and drive. Hotel is extremely clean and the service all around is excellent. Would highly recommend for pleasure or business.

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Helpful?
Thank Lynda A
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear Lynda A, Thank you for taking the time in providing your feedback on your most recent stay at our hotel. I am glad to have read that you and your friends had a great time at our hotel and took advantage of all the services available. We look forward to hosting your next night out soon! Best regards, Chris...

Portland, Oregon
Reviewed 21 November 2015

The Hilton at Metrotown is a little outside of Vancouver, but still a great option when visiting this city. The area of Metrotown is an urban center in Burnaby with good transportation options. The hotel is a short walking distance from a Skytrain station where the trains make the approximately 15 minute trip to downtown Vancouver every few minutes. It...

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Helpful?
Thank JimFinPortland
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear JimFinPortland, Thank you for taking the time to provide us feedback on your recent stay with us. We are grateful for your patronage and appreciate the time you took to provide us with such a wonderful response on your experience with us. We do our best to ensure we continually strive for excellence in providing the best of product...

Victoria, Canada
Reviewed 17 November 2015

Stayed in Burnaby to visit family and found the Hilton perfectly located for everything we needed, including convenient access to the skytrain to go downtown to a show. The shopping mall has everything and the Crystal mall right beside the hotel with its market and restaurants is a fabulous taste of China. The hotel room was clean and comfortable and...

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Helpful?
1Thank glena878
Richmond, Canada
Reviewed 16 November 2015

This hotel has a great location with the metrotown mall across the street. Lots of restaurants to choose from within walking distance. Skytrain is at the mall so you can venture downtown quite easily. The staff are very friendly. Underground parkade was not the easiest to get around in.

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Helpful?
1Thank Cindy P
Tampa, Florida
Reviewed 4 November 2015

We stayed here for a preliminary stop on our way to a cruise of Vancouver. The staff, top to bottom, did everything that you can imagine to make our stay exceptional. This hotel is three blocks from the Metro, which gets you to most places in Vancouver for approx. 8 dollars a day. They have a stay and cruise package...

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Helpful?
Thank bbqisme
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear bbqisme, Thank you for taking the time to provide us feedback on your most recent stay at our hotel. We are glad to read that you took advantage of our Cruise Package deal and that our services made the start of your Alaskan vacation a memorable experience! Thank you once again for your patronage and we look forward to...

Reviewed 3 November 2015 via mobile

Only WiFi for up to 3 devices or else they charge $10. The pool is very small and thin, like a lane but it is rooftop! There's also a tiny hot tub and a kids pool. The hotel is attached to an Asian strip market. Metrotown very close just a short walk. Nice clean rooms, no complimentary breakfast unless you...

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Helpful?
Thank Kathleen L
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear Lilaheart, Thank you for taking the time to provide some insightful feedback on your most recent stay at our hotel. We do appreciate your patronage and are grateful for the fact that you had an enjoyable stay at our hotel! We look forward to having the opportunity of welcoming you back in the very near future! Best regards, Chris...

Amsterdam, The Netherlands
Reviewed 26 October 2015

Fine hotel, bit of a way into the city, but easy 20 min drive and public transport available just outside the door. Received upgrade to a suite as HHonors member, and also access to Executive Lounge. Lounge is nothing special but access appreciated. Evening snacks, 2 warm and also salad items and filled rolls. Free soft drinks and Honor bar...

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Helpful?
Thank SBams14
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear SBams14, Thank you for taking the time to provide us feedback on your most recent stay at our hotel. We are thrilled to have read that your overall stay was a positive one and that you made good use of the services available on our Executive Lounge. We look forward to having the opportunity of welcoming you back to...

Grosmont, United Kingdom
Reviewed 26 October 2015

Finding this hotel was really easy. It has good free parking, and is close to the main highways, and the train station into town. Reception was friendly and efficient. Wifi and business centre services were good. Beds were comfortable. In-room facilities and amenities good. Breakfast was a nice buffet I would stay there again, and recommend it to you.

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Helpful?
Thank kmc1702
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear kmc1702, Thank you ever so much for taking the time to provide feedback on your most recent stay at our hotel. We are glad to read that our easy access to the downtown core as well as the services we offer made your experience in our hotel and visit to Vancouver much more enjoyable and we look forward to...

Seattle
Reviewed 19 October 2015

This is a nice hotel in an excellent location for food, shopping, etc. The room was in good condition and clean. The reception staff were good and check-in was efficient. The parking is underground. The clearance is pretty low (like with most garages in Vancouver area) and it may be challenging to park inside if you are carrying a rack....

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Helpful?
1Thank CentralVoyage
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear CentralVoyage, It is with great pleasure that I read your comments regarding your most recent experience at our hotel. Thank you for taking the time to provide us with your feedback and we look forward to having the opportunity of welcoming you back to our hotel in the very near future! Best regards, Chris Director of Rooms

Dallas, Texas
Reviewed 18 October 2015

I stay at this hotel 2 or 3 times a year and every time I stay there I am impressed by the high level of customer service and the overall hotel experience. The staff are extremely accommodating. The beds are so comfortable that I sleep wonderfully well there which is not my normal hotel experience. Excellent locations with many shops...

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Helpful?
Thank Wyliegal
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear Wyliegal, We are sincerely appreciative of the wonderful comments you shared regarding your most recent stay at our hotel. I will definitely be passing your comments around to our team! We look forward to having the opportunity of welcoming you back in the near future. Best regards, Chris Director of Rooms

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Reflect social dining + lounge
Reflect social dining + lounge
Cuisines: American, Canadian, European, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Explore beautiful Vancouver and experience all that the Metropolis at Metrotown, British Columbia's biggest shopping and entertainment complex, has to offer when you stay at the Hilton Vancouver-Metrotown. Located in the City of Burnaby with Vancouver Sky Train only yards away, the attractions and businesses of downtown Vancouver are within easy reach 20 min Skytrain ride.Stay connected and productive in the 24-hour business center or get to work at the large desk in each Guest room. Surf the web with in-room high-speed internet access (nominal charges apply). Watch a movie on the television or listen your favorite album when you connect your MP3 player to the radio alarm clock. Guests staying in one of the hotel's Executive Rooms or Suites enjoy exclusive access to the Executive Lounge, serving complimentary breakfast in the morning and refreshments in the evening. ... more   less 

Additional Information about Hilton Vancouver Metrotown

Address: 6083 McKay Ave, Burnaby, British Columbia V5H 2W7, Canada
Region: Canada > British Columbia > Burnaby
Price Range: ₹ 6,539 - ₹ 13,758 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Vancouver Metrotown 4*
Number of rooms: 283
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, HotelsforEveryone, HotelTravel.com, Travelocity, Priceline and Odigeo so you can book your Hilton Vancouver Metrotown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Vancouver Metrotown Hotel Burnaby
Hilton Hotel Burnaby
Hilton Burnaby
Burnaby Hilton Metrotown
Hotel Style:
#2 Family Hotel in Burnaby
#2 Business Hotel in Burnaby
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Vancouver Metrotown staff and other travellers.
11 questions
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Questions? Get answers from Hilton Vancouver Metrotown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“odd number has the best view”
 of 5 bubbles JanC576, 27 Nov 2016 | Read review
“Not suitable for 3 or 4 persons in double room...”
 of 5 bubbles 441arturask, 26 Nov 2016 | Read review
“Executive lounge is on the 18th floor. Ask for a room facing the mountains”
 of 5 bubbles GwynethJ, 20 Nov 2016 | Read review
“Rooms ending in 24 on the 11-15 floors offer wrap around windows.”
 of 5 bubbles PsychRN12, 19 Nov 2016 | Read review
“Pick one away from the major construction area on the east side of the hotel.”
 of 5 bubbles GreatPhotog, 14 Nov 2016 | Read review
5 of 5
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