We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! You come to us for reviews — now you can book your hotel right here on TripAdvisor.

BEST WESTERN PLUS Burnaby Hotel and Conference Centre

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 2 more sites!
Professional photos
BEST WESTERN PLUS Burnaby Hotel and Conference Centre
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

379 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for BEST WESTERN PLUS Burnaby Hotel and Conference Centre
See the most recent reviews
Showing 356: English reviews
Burnaby, Canada
Level Contributor
3 reviews
Reviewed 8 December 2015

Comfortable.. Some construction going on but at work during day so not much of a bother. Breakfast is good. Front desk staff and housekeepers are awesome they are attentive and quick to answer any questions or deliver towels etc. There is a bar down the road but I'd avoid that ( rude staff rather be on phone than serve).

Helpful?
Thank Mike T
BWKINGS, General Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Mike, Thank you for taking the time to share your review here on TripAdvisor. I am very pleased to read that you enjoyed your recent stay at BEST WESTERN PLUS Kings Inn, and found our team’s level of service to be attentive and efficient. Like you, many of our guests find that the noise does not bother them as... More 

Hampton, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 7 December 2015

I wouldn't stay here if I had a choice and if I had needed to stay any additional time beyond the one night I would have changed hotels. On-site construction is a big problem that impacts almost everything about your stay. Find somewhere else.

Review collected in partnership with Best Western

Helpful?
Thank Paul N
BWKINGS, General Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Paul, Thank you for taking the time to write a review. I am truly sorry for the inconvenience caused by the renovation project. Whilst I am disappointed to read that our product did not meet your expectations during this visit due to the construction, I am pleased to inform you that the expected completion date for the entire renovation... More 

Williams Lake, Canada
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 December 2015

A dark evening Construction Site is your first impression, since the Kingsway front is taped off and the road entrance leads around the back to the centre of the hotel with half of the parking blocked off and some construction equipment parked. You question the logic of your choice, until you enter the temporary lobby and are greeted by a... More 

Helpful?
Thank Eric D
BWKINGS, General Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

“Much better than it looks under renovation construction” – Reviewed December 6, 2015 Dear Eric, Many thanks for reviewing your recent stay at BEST WESTERN PLUS Kings Inn. I am delighted to read that our location was at your convenience, and I appreciate you highlighting our hospitable and helpful staff. We do pride ourselves for providing clean, comfortable accommodations, and... More 

Golden, Canada
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 November 2015

I recall this hotel to be old, but they have and are doing a major renovation here. It looks great. Everything from the exterior to the interior says that the owner cares! Receptionist was very polite and it was a smooth transaction. We rented a lower floor room, two queens. Air conditioner was quiet. I guess one negative was no... More 

Helpful?
Thank theworkingpoor
BWKINGS, General Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Valued Guest, Thank you for reviewing your recent stay at BEST WESTERN PLUS Kings Inn. It is wonderful that you are finding our major renovation, from the exterior to the interior, to be looking great so far! Regarding your comment about the microwaves (or lack of one in the room), please note that we do have a few microwaves... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 November 2015

Pleased with the hotel ,major renovations are underway but still happy with the stay,hotel is close to where we had appointments and easy to get to from major highways ,airport etc . Will stay again on next trip and advise friends and business partners how good it is!

Review collected in partnership with Best Western

Helpful?
1 Thank L7681JKjohnh
BWKINGS, General Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to share your review. We are pleased to hear that you found our location convenient and suitable for your needs, and we would like to thank you very much for recommending us to others! We look forward to welcoming you back to BEST WESTERN PLUS Kings Inn for another stay soon,... More 

Nanaimo B.C.
1 review
Reviewed 10 November 2015

We realize you were under construction. However, we would not stay there in the near future until we knew if all was complete. We would phone first....as we had travelled from Kelowna, it/this was closest to our dinner meeting with close friends.

Review collected in partnership with Best Western

Helpful?
Thank Barbara O
BWKINGS, General Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Barbara, Thank you for your feedback. We are sorry to learn that your stay with us was somewhat disappointing overall. Our hotel is undergoing a major exterior renovation project, and we apologise for any inconvenience caused during your stay. The good news is that the project’s expected completion date is scheduled for Summer 2016. We look forward to welcoming... More 

Red Deer, Canada
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 November 2015

Best Western on Kingsway is conveniently located for my business trips in that area. The staff was friendly and helpful but the hotel is undergoing major renovations so the construction did create some challenges in moving about through the property by foot and by car. I look forward to returning after the work is done.

Review collected in partnership with Best Western

Helpful?
1 Thank Richard Greg M
BWKINGS, General Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Richard, Many thanks for taking the time to leave your feedback following your recent stay with us at BEST WESTERN PLUS Kings Inn. We are delighted that you have benefited from our convenient location, and that you enjoy the friendly and helpful service from our staff members! As our property is still undergoing construction, please accept our sincerest apologies... More 

Penticton
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 October 2015

This BW is being renovated in a major way. Probably very noisy during construction hours. Not very appealing environment. Dark paint colour and dim lighting in access hallways. Sealed windows meant AC only source of fresh air and AC was impossible to set to agreeable setting. Had to put chairs covered with bedding to direct noisy AC cold air away... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Diane C
BWKINGS, Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Diane, Thank you for your review. As you’ve stated, our hotel is undergoing a major exterior renovation. This project also includes replacing the windows, walkways, and ceilings outside of the guest rooms. Our hotel has the layout of a motel, which means that room access is from the outside of the building. The sealed windows are for the safety... More 

West Kelowna, Canada
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 October 2015 via mobile

Chose this hotel for beeing close to metrotown mall We used it as jump off spot for our vancouver shopping trip Room was clean had nice interior a good bed a fridge and was clean. Warm breakfast was included. Wifi was a bit slow. Front end is under reno right now. We walked shopping. Free parking.

Helpful?
1 Thank Sam_The_Man2000
BWKINGS, Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Sam, Thank you for your review. We are very pleased to know that our hotel’s proximity to Metrotown suited your needs. Our hotel is indeed conveniently located so that our guests can experience easy access to shopping in Burnaby and Vancouver whilst staying with us! We are glad that you took advantage of our complimentary offerings. Thank you very... More 

Victoria, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 October 2015

Although the exterior of the hotel is a bit older (they are undergoing renovations), the rooms are of decent size and clean, and came with everything you would need to be comfortable. I had a good night's sleep on the reasonably firm bed.

Review collected in partnership with Best Western

Helpful?
Thank Alexander S
BWKINGS, Manager at BEST WESTERN PLUS Burnaby Hotel and Conference Centre, responded to this review

Dear Alexander, Thank you very much for taking the time to review your stay at Best Western Plus Kings Inn. The exterior of our hotel is indeed a bit older, and we are currently in the process of updating our look as part of our hotel’s renovation project. Other changes and additions you can expect once the renovations have been... More 

49 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (25)
Viewed
Room/Suite (9)
Viewed
Bathroom (1)
Viewed
Dining (1)
Viewed
Hotel & Grounds (3)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (24)
Viewed
Room/Suite (7)
Viewed
Hotel & Grounds (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Burnaby hotels
Maywood
Holiday Inn Express Hotel Vancouver Metrotown
Maywood
Element Vancouver Metrotown
Show Prices
Show Prices
Show Prices
Willingdon Heights
Executive Suites Hotel Burnaby
Happy Day Inn Hotel
#8 of 10 in Burnaby
128 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Best Western Plus Kings Inn and Conference Centre located within walking distance to Metrotown Shopping Centre with added convenience, value and comfort. ... more   less 

Additional Information about BEST WESTERN PLUS Burnaby Hotel and Conference Centre

Address: 5411 Kingsway, Burnaby, British Columbia V5H 2G1, Canada (Formerly BEST WESTERN PLUS Kings Inn & Conference Centre)
Region: Canada > British Columbia > Burnaby
Price Range: ₹ 5,721 - ₹ 7,713 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Burnaby Hotel and Conference Centre 2.5*
Number of rooms: 137
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Travelocity and Odigeo so you can book your BEST WESTERN PLUS Burnaby Hotel and Conference Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Vancouver
Burnaby Best Western
Best Western Burnaby
Hotel Style:
#5 Business Hotel in Burnaby
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Burnaby Hotel and Conference Centre staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from BEST WESTERN PLUS Burnaby Hotel and Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter on the upper floor.”
 of 5 bubbles Trione01, 27 Oct 2016 | Read review
“This hotel is withing walking distance to several hotel and a mall.”
 of 5 bubbles 160JoseR, 19 Oct 2016 | Read review
“As far away from Kingsway as possible but the one we had was good even allowing for the position near the lift.”
 of 5 bubbles michaelwI5786VY, 18 Oct 2016 | Read review
“Choose a room away from Kingsway near the back”
 of 5 bubbles SagebrushCanada, 24 Sep 2016 | Read review
“I would ask for a room facing the pool as they are set back further from the road and they get the sun all day.”
 of 5 bubbles ficklefemale1, 17 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay