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BEST WESTERN Austrian Chalet

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489 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Austrian Chalet
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Showing 436: English reviews
Reviewed 23 April 2015

The road appeal definitely gives this hotel a bad wrap, but the rooms were nice inside, and the bathrooms were quite clean and had no hint of mold. Breakfast wasn't the best the first day, lukewarm turkey sausages and french toast, but the second day was fried potatoes and bacon and was much hotter and enjoyable.

Review collected in partnership with Best Western
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Helpful?
Thank ted k
BWAustrianChalet, General Manager at BEST WESTERN Austrian Chalet, responded to this review

Your feedback is appreciated. Spring is here and we are working very hard to bring the property out of its winter hibernation. We will be finishing our painting project this summer and the flowers are due to arrive in a couple of weeks, that will bring some much needed color to our gardens. As for the breakfast, I will use...

Regina, Canada
Reviewed 23 April 2015

It was ok but expected a little better! Price was good. Location was very nice. Room was crowed with to much furniture but ok. Bathroom was not clean. Times of breakfast shop, we were missed lead on the times they open.

Review collected in partnership with Amoma.com
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Thank Rick M
Seattle, Washington
Reviewed 17 April 2015

I have never written a hotel review before, but this time I felt I must. I'm shocked at all the glowing comments for this place. We stayed in one of the loft-style suites, with the bedroom upstairs. It was OK, but incredibly dark and dingy. The best part of the room was the bathroom, which had good lighting and was...

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4Thank Anita S
Victoria, Canada
Reviewed 9 April 2015

Stayed here with my family for two nights, while doing some hiking in the area. Will definitely stay here again, and recommend the hotel to others. The hotel did look a little dates, but was very comfortable and met all of our needs, and the some!. I loved the loft beds so our daughter could go to bed while we...

Review collected in partnership with Best Western
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1Thank Dawn M
BWAustrianChalet, General Manager at BEST WESTERN Austrian Chalet, responded to this review

I am glad to hear that you and your family enjoyed staying with us. I would classify us as a character hotel. Many European guests enjoy our architecture as it does resemble and authentic chalet style. That does not mean that we live behind the times! We are constantly making improvements to our public areas and guest rooms. This year...

Reviewed 8 April 2015 via mobile

Outstanding Service, we didn't wait long to get checked in, but still apologized for the wait. Soon as we got to our room we got a call making sure everything was perfect which it was. Overall great experience, great service and very friendly staff! Will be back for sure! :-)

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1Thank northLjenifer
BWAustrianChalet, General Manager at BEST WESTERN Austrian Chalet, responded to this review

Your review is appreciated. Most guests are surprised when we call to check on them. We make it our mission to call each guest after check in to ensure overall satisfaction. Your business is important to us and I would like to invite you to come back and see us again.

West Vancouver, Canada
Reviewed 6 April 2015

My wife and I had a brief visit to the Campbell River area and decided to stay at this hotel. The staff were friendly and efficient, our room was lovely with a view over Discovery Passage and an indoor jacuzzi, the breakfasts were plentiful and the location was perfect for our day trips in the area. We didn't use all...

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Thank G B John M
BWAustrianChalet, General Manager at BEST WESTERN Austrian Chalet, responded to this review

Thank you for the wonderful review. I am glad that you enjoyed your stay with us. I highly encourage you to come back again. In the next few weeks we will be planting our flowers and the whole property will be alive with color! The deer have already begun to visit us every day and guests are entertained by them...

Port Alberni, Canada
Reviewed 31 March 2015

Great place to stay, friendly, courteous, professional...and I could go on about the staff. Great room and great view. Location right off the beach. Will not stay anywhere else when I'm in Campbell River.

Review collected in partnership with Best Western
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Thank Sean I
BWAustrianChalet, General Manager at BEST WESTERN Austrian Chalet, responded to this review

Sean, thank you for your wonderful response. It is nice to have regular visitors go online and endorse places they enjoy. I have passed on your praise to my staff and we are all looking forward to you staying with us again.

Puyallup, WA
Reviewed 29 March 2015

We stayed in room 304. The view was beautiful. The heat was turned up to 5 so the room was warm. We turned the heat off and did not use it the rest of the stay. The bathroom had 3 sets of towels and we needed 4. We had to call for an additional set. I thought we would have...

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Thank kasfmom
BWAustrianChalet, General Manager at BEST WESTERN Austrian Chalet, responded to this review

I am glad to hear that you enjoyed your stay. I am also glad to hear that your request was promptly met. 304 is a loft kitchenette split level room with a lovely ocean view. Your review is appreciated and we look forward to you staying with us again in the future.

Surrey, Canada
Reviewed 23 March 2015

We had the occasion to stay at the Austrian Chalet and we found it very clean with everything we needed. The loft suite we had over looked the water and we had a great view of the 50th Parallel! Kudo's to the manager Annabel Saunders who we met and you can see why the staff is top notch. Right from...

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Thank Flame1956
BWAustrianChalet, General Manager at BEST WESTERN Austrian Chalet, responded to this review

Thank you for such a lovely review. While constructive criticism helps us to improve, it sure is nice to get a great response like yours. If fuels my staff and is a great motivator to let them know they have made a difference. We look forward to your next visit. And if there is anything we can do to make...

Nanaimo, Canada
Reviewed 22 March 2015

Was booked in this hotel with another co-worker. I ended up with a loft room. The room was very clean and nice view of the ocean. The furniture is older, and you can tell when sitting on the sofa. The bed was very comfortable. The room also had a nice desk to work at. It was a spacious room. Having...

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Thank Sylvia M
BWAustrianChalet, General Manager at BEST WESTERN Austrian Chalet, responded to this review

Our loft rooms are definitely the most popular and for good reason. The split level gives a greater feeling of home with the living room downstairs and the bedroom upstairs. The view from your balcony is awesome too. A tip for future travelers: Within the next two years we will be addressing our outdated furniture. We will be replacing all...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Visitors to Campbell River Hotels are bound to be overjoyed for selecting the BEST WESTERN PLUS Austrian Chalet as the site of their next vacation or business trip. They will experience the outstanding quality standards recently confirmed by the hotel's achievement of the Best Western Director's Award which recognizes them as scoring in the top 20 percent of all 2400 North American properties. Guests will find the commitment of the BEST WESTERN PLUS Austrian Chalet to meet their needs unmatched by other Campbell River Hotels or elsewhere. Guests can sit back in their rooms, our garden area, or huddle near the fireplace in the lobby to relax. They are sure to enjoy a spectacular ocean view of Discovery Passage, Georgia Strait and the Pacific Ocean. Meanwhile, their hosts will be glad to fill them in on the many leisure time possibilities in or near Campbell River, BC. The seemingly endless list of recreational activities, includes golfing, salmon fishing, grizzly bear watching, kayaking, whale watching, skiing, mountain/rock climbing and horseback riding. Visitors can also enjoy our fitness facilities, pool, and hot tub or catch up on their favourite movies on our satellite televisions. Whatever accommodation they selected from the wide variety of loft rooms, suites, or kitchenettes, they will rest comfortably knowing that their friendly and knowledgeable staff is eager and ready to serve them to make their stay in their Campbell River Hotel a memorable one. ... more   less 

Additional Information about BEST WESTERN Austrian Chalet

Address: 462 Island Hwy S, Campbell River, British Columbia V9W 1A5, Canada (Formerly BEST WESTERN PLUS Austrian Chalet)
Region: Canada > British Columbia > Vancouver Island > Campbell River
Price Range: ₹ 4,647 - ₹ 7,723 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Austrian Chalet 2.5*
Number of rooms: 55
Reservation Options:
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Also Known As:
Best Western Plus Austrian Chalet Hotel Campbell River
Best Western Campbell River
Campbell River Best Western
BEST WESTERN Austrian Chalet Campbell River, Vancouver Island
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Austrian Chalet staff and other travellers.
3 questions
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Victoria, Canada
over a year ago

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Questions? Get answers from BEST WESTERN Austrian Chalet staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try the free breakfast”
 of 5 bubbles 40Dean, 12 Feb 2017 | Read review
“The view of the water from the loft suites is well worth the extra charge.”
 of 5 bubbles tomwL1271GR, 13 Jan 2017 | Read review
“We were on the ground floor facing the ocean and despite the highway being there, it did not disturb us.”
 of 5 bubbles 176williamc, 27 Dec 2016 | Read review
“we had a great view, very quite, A/C was not noise.”
 of 5 bubbles Ginas220, 2 Nov 2016 | Read review
“Choose a room on top floor”
 of 5 bubbles theworkingpoor, 17 Oct 2016 | Read review
5 of 5