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BEST WESTERN The Westerly Hotel

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568 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN The Westerly Hotel
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Showing 558: English reviews
Vancouver, Canada
Reviewed 15 September 2016 via mobile

So the story here is they have a new building out front that they show in there pictures. But the majority of there rooms are in the back in the older building. If you want a room like the pictures then your looking at the more expensive room type The new building is great the old one not so nice....

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Helpful?
Thank keadyn
Managing O, Managing O at BEST WESTERN The Westerly Hotel, responded to this review

Dear keadyn Thank you for writing about your concerns and opinions on our hotel. Yes our new wing has the upgraded rooms as to be expected. We have several different price levels according to the room type. When booking you have a choice so you can book a room within your budget. Thank you for staying with us!

Powell River, Canada
Reviewed 14 September 2016 via mobile

A decent hotel in a good location. Our room was clean and quiet. Limited local information for dining and staff a little aloof. Wifi was fast though so we were able to get the lay of the land pretty quickly. We will stay here again as they allowed us to have our 2 dogs with us in our room.

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Helpful?
Thank Hans E
Managing O, Managing O at BEST WESTERN The Westerly Hotel, responded to this review

Dear Hans E We are glad you stayed with us and were able to have your two best friends with you as well. I am sorry about the lack of information for dining options. Usually our front desk is our best asset and very knowledgable. Could be someone new to the Valley was on staff that night. I am sure...

Calgary
Reviewed 13 September 2016

I always expect a nice hotel when I book a Best Western and this one is no exception. We stayed in the new wing, very clean and modern. Beds are very comfy! There is a pub in the hotel which is across the way from the new wing, handy! If you are looking for a nice clean and comfortable place...

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Helpful?
Thank TazaCalgary
Managing O, Managing O at BEST WESTERN The Westerly Hotel, responded to this review

Dear TazaCalgary Thank you for staying with us and following up with a write up on TripAdvisor. The new wing is very nice and worth the small amount to upgrade. The pub as you mentioned is very handy and we have room service, a lounge and a restaurant on site as well. I will pass on your compliment to Thomas!...

Seattle, Washington
Reviewed 12 September 2016

This Best Western is located beside the river walk along the Puntledge River in downtown Courtenay. The hotel has a pool and fitness facilities, but we preferred joining townspeople in walking and biking the river walk. We only had to cross the hotel's parking lot to reach it. Our room was located in the older part of the hotel--convenient for...

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1Thank Lotsofnews
Managing O, Managing O at BEST WESTERN The Westerly Hotel, responded to this review

Dear Lotsofnews You do have lots of news! You managed to touch on several great points about staying at our hotel! The River Walk being one of them. No need to get in your car to enjoy a beautiful outdoor walk along the river to the estuary and bird watching area. As well, lots of shopping and restaurants are within...

Victoria, Canada
Reviewed 11 September 2016

Pleasant one night stay at this popular hotel. Good sized room, good bedding and with all the bits and pieces needed for a good overnight stay. Kudos for an excellent breakfast buffet included in the price and with top notch wait staff as a real bonus. Only complaint was the worlds lowest toilet. I don't know where they found these...

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Helpful?
Thank Ken927
Managing O, Managing O at BEST WESTERN The Westerly Hotel, responded to this review

Dear Ken927 Thank you for staying with us. I am glad to hear our "top notch" staff took care of you! A good night's sleep is the most important thing so we are happy that was achieved! Please come again!

Reviewed 8 September 2016

I stay once a year at this hotel and have always had a great stay. The front desk staff is accommodating, you have a pub a billiards room, restaurants, work out room and a pool all under one roof. It's central location to shopping and restaurants is very convenient.

Review collected in partnership with Best Western
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Helpful?
Thank 253diannef
Managing O, Managing O at BEST WESTERN The Westerly Hotel, responded to this review

Dear 253diannef Thank you again for staying with us!! We love our repeat customers. Thank you for your compliments to front desk and to our establishment in general. It is so nice not to have to get in your car to shop and dine and go for a lovely walk! Cheers

Niagara On The Lake
Reviewed 7 September 2016

Pool and fitness room were closed for maintenance. Ice machine was broken. No Airport transportation provided, taxi may, or may no,t be available for early morning flights. Breakfast is not available for early morning flights; although a coffee pot is available in the lobby.

Review collected in partnership with Best Western
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1Thank 51Chris4411
Managing O, Managing O at BEST WESTERN The Westerly Hotel, responded to this review

Dear 51Chris4411 Thank you staying with us! We are so sorry the pool and fitness room were closed for one of your 3 nights stay. Unfortunately we sometimes can't control unexpected problems with equipment ect and have to have maintenance fix things. The taxi is a problem in Courtenay as there is only one available and when our manager tried...

cobble hill, Canada
Reviewed 30 August 2016

we had a terrific stay at the westerly in courtenay, the staff and location were terrific, there were many great amenities, and the location is close to great food, beverages, and outdoor adventures. we will for sure stay again when we are in the comox valley!

Review collected in partnership with Best Western
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Helpful?
Thank Brad W
Managing O, Managing O at BEST WESTERN The Westerly Hotel, responded to this review

Dear Brad W Thank you for exploring the beautiful Courtenay/Comox area! But best of all, thanks for staying with us while doing so! We appreciate all your positive and complimentary comments. Cheers

whistler, Canada
Reviewed 30 August 2016

Excellent location central. Staff very helpful, brew pub adjoining hotel. Would definitely stay here again. The front desk person recommended a few restaurants, two which we tried and they were exactly as he described. Try the Black Finn Restaurant overlooking the harbor in Comox which is 10 minutes away from the hotel.

Review collected in partnership with Best Western
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Helpful?
Thank Peter M
Managing O, Managing O at BEST WESTERN The Westerly Hotel, responded to this review

Dear Peter M Thank you for writing about us in TripAdvisor and telling our potential customers what we have to offer. Compliments to staff are appreciated as they work hard to make your stay the best it can be. We are glad you enjoyed the area. It is beautiful and worth exploring.

Edmonton, Canada
Reviewed 29 August 2016

We found the staff at this facility to be committed and friendly with the exception of perhaps a chambermaid who forgot to clean our room on day 3 of a 4 day stay. The room we were in was a little tight because of the king sized bed. It lacked adequate storage space outside of the closet. The furniture and...

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Helpful?
Thank Bruce_Raynor
Managing O, Managing O at BEST WESTERN The Westerly Hotel, responded to this review

Dear Bruce_Raynor Thank you for your compliments to our wonderful staff! They work hard to make our guests feel like friends! And they treat you like friends as well. The food vouchers are issued to people who book directly with BW instead of another online companies. I am glad you made use of them. Every bit helps these days! We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Flying Canoe West Coast Pub
Flying Canoe West Coast Pub
Cuisines: International, American, Bar, Pub, Canadian
Westerly Restaurant
Westerly Restaurant
Cuisines: International, Canadian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Courtenay's Only Full-Service Hotel Centrally Located in the Heart of the Comox Valley our location offers convenient access to all that Comox Valley has to offer. Our property features 139 guestrooms and suites, inclusive of our newer 36 room Mountainside wing. We are pleased to provide high-speed wireless Internet, local phone calls and parking. We have three on-site food & beverage outlets including a restaurant, lounge and pub and Specialty Liquor Store. Additional hotel facilities include a heated in-door pool, hot tub, sauna, fitness facilities, business centre, ski & bike storage, guest coin laundry, games room, sports team locker rooms and meeting facilities. ... more   less 

Additional Information about BEST WESTERN The Westerly Hotel

Address: 1590 Cliffe Ave, Courtenay, British Columbia V9N 2K4, Canada
Region: Canada > British Columbia > Vancouver Island > Comox Valley > Courtenay
Price Range: ₹ 5,256 - ₹ 9,898 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN The Westerly Hotel 2.5*
Number of rooms: 144
Reservation Options:
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Also Known As:
Best Western Plus The Westerly Hotel And Convention Centre
Best Western Courtenay
Courtenay Best Western
BEST WESTERN The Westerly Hotel Courtenay, Vancouver Island
Hotel Style:
#1 Green Hotel in Courtenay
#1 Business Hotel in Courtenay
#4 Family Hotel in Courtenay
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN The Westerly Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN The Westerly Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles Y8221QQkims, 20 Nov 2016 | Read review
“we enjoyed looking at the nightlights from our 4th floor window.”
 of 5 bubbles poad59, 5 Oct 2016 | Read review
“The inside rooms of the annex are quieter above or below the 3rd level”
 of 5 bubbles Bruce_Raynor, 28 Aug 2016 | Read review
“Rooms on the north side are away from the main street.”
 of 5 bubbles notdex, 24 Aug 2016 | Read review
“Try to get them to give you a room away from the Bridge.”
 of 5 bubbles Tripadviser15, 11 Jul 2016 | Read review
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