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BEST WESTERN The Westerly Hotel

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BEST WESTERN The Westerly Hotel
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586 Reviews from our TripAdvisor Community

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Showing 576: English reviews
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Reviewed 5 days ago NEW

Great staff, amenities, restaurants and bars. We enjoyed outselves at our stay. Thanks for the great service. Food was great, nice having a liquor store on site aswell, that was nice. Rooms were clean and very roomy.

Review collected in partnership with Best Western
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Helpful?
Thank RickFurtado
Angus, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

I stayed at this hotel for two weeks while teaching a course in Comox. The rooms were modern and very well kept, and at the end of each day I came back to a thoroughly cleaned and made up room. During my stay, I had a chance to meet with the cleaning staff member, who took care of my room,...

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Helpful?
Thank Colin1062
About Hotel's Favourite Review
Managing O, Managing O at BEST WESTERN The Westerly Hotel, responded to this review

Dear Colin1062 First of all thank you for such a glowing write up about our hotel, staff and services. The Courtenay/Comox area is beautiful and I am glad you had a chance to explore a bit of it while here on business. Our staff is always willing to help make everyone's stay a little extra special and they strive to...

Toronto, Canada
Reviewed 1 week ago

I stayed at the Westerly Hotel for one night whilst in the area visiting family. Having grown up in the area and since moved away many years ago, I've always known of the property through the years and I was surprised to see that it had become a Best Western property with what appeared to be renovations and and addition...

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Helpful?
Thank Neil791
Managing O, Managing O at BEST WESTERN The Westerly Hotel, responded to this review

Dear Neil791 Thank you for choosing our property to stay at during your visit back to Courtenay. We put the new wing on the hotel a while ago and it houses the superior rooms. The original part of the building is older and therefore the rooms are at a lower rate. Cleanliness is one of the most important factors in...

Comox, Canada
Reviewed 2 weeks ago

We stayed here at the end of February for 5 nights due to a flood in the house. Michelle checked us in and gave us excellent service throughout our entire stay. She also fixed a major mistake from another employee that we would have missed completely. The other person that was excellent had an Australian accent and a wonderful sense...

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Helpful?
Thank Karla U
debbiebrowning, Managing O at BEST WESTERN The Westerly Hotel, responded to this review

Dear Karla U The staff at the Westerly are our greatest asset and thank you for acknowledging them. I will pass along your compliments to them. It was very disappointing for us and our guests to have the pool heater broken. These things are out of our control and we do everything we can to get them fixed as soon...

Bonnyville, Canada
Reviewed 2 weeks ago

We stayed Ina handicap room was goo. The beds were comfortable, we often didn't leave our room in till late afternoon. I was surprised to find it cleaned. Always willing to acomidate ant devil needs I had.

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Helpful?
Thank Tammie M
debbiebrowning, Managing O at BEST WESTERN The Westerly Hotel, responded to this review

Dear Tammie M Thank you for a wonderful review and taking time out to write it! The staff are always more than happy to do anything to make your stay more enjoyable. We have had great reviews about our handicap rooms. It is wonderful that you find our beds comfortable. Thanks again!

Victoria, Canada
Reviewed 2 weeks ago

Stayed overnight enroute from Victoria to Powell River for my grandsons hockey game. Plan was to break our journey and for boys (7 & 10) to enjoy an evening of fun in the pool before catching 10am ferry. We called ahead prior to booking to ensure pool was open; Staff told us yes it was. Upon arrival at 3:20pm, we...

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Helpful?
Thank Gramma57
Managing O, Managing O at BEST WESTERN The Westerly Hotel, responded to this review

Dear Gramma57 I sincerely apologize for the pool water temperature problem. The part was arriving on Friday and we thought maintenance was dealing with the issue immediately. Somehow we missed it and it didn't get installed on arrival. We had fully intended for the pool to be fixed on the Friday. Please accept our apologies from our staff for the...

London, United Kingdom
Reviewed 18 February 2017 via mobile

Very functional hotel, clean and with all the conveniences one would expect of a Best Western. Had a great brewpub in the hotel and a next gen Thrify's opposite. Weirdly the Thrifty's was awesome - fresh juice and an awesome whole foods selection. We had a room on the same floor as the lift and it wasn't quiet - both...

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Helpful?
Thank CharlieUrsell
Managing O, Managing O at BEST WESTERN The Westerly Hotel, responded to this review

Dear CharlieUrsell We are so glad you enjoyed some of our amenities at the hotel. There are many food and beverage options on site and within walking distance which makes it very convenient not to have to rely on a vehicle. Our staff is very helpful with any suggestions on the area around Courtenay and Comox. Please visit us again!

Boracay
Reviewed 15 February 2017 via mobile

Stayed here 2 nights for a Mount Washington ski family stopover. Check in went quick, staff were very helpful. Stayed with a family of 5 with an extra bed. Courtney is a small town with some good restaurants. Took about 30 mins to drive from this hotel to Mount Washington.

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Helpful?
Thank BoracayCharm
Managing O, Managing O at BEST WESTERN The Westerly Hotel, responded to this review

Dear BoracayCharm We are very glad you enjoyed your stay with us. The Courtenay/Comox Valley is beautiful and if you visit us in the summer the hikes on Mount Washington are stunning. There is so much to see and do in the area. Thanks for choosing us as your place to stay! Our ski locker makes a safe storage and...

Delta
Reviewed 9 February 2017

This is a great stay, rooms in tower building are well appointed and quiet. there is a restaurant attached to main building across the parking lot with pub as well as a lounge, pool table in main building. it also has a restaurant in the main building that used to have a buffet breakfast but now just sit down order....

Review collected in partnership with Best Western
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Helpful?
Thank Kelly W
Managing O, Managing O at BEST WESTERN The Westerly Hotel, responded to this review

Dear Kelly W Thank you for writing about us in such a complimentary manner. You touched on many of the amenities available at our hotel that make people's stays so convenient and easy. The staff at our front desk is constantly complimented as they do their best to make you feel at home. We look forward to you visiting us...

Ottawa
Reviewed 9 February 2017

My business uses this location to base out of for adaptive skiing for people with physical / non visible limitations. We are always treated to outstanding customer service and a fantastic experience! Will definitely stay again.

Review collected in partnership with Best Western
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Thank Joe K
Managing O, Managing O at BEST WESTERN The Westerly Hotel, responded to this review

Dear Joe K We are absolutely thrilled that we were able to provide you and your athletes with a friendly place to stay. We are very proud of our team and the detail they pay to customer service. Thank you for recognizing them!! We look forward to your next visit!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Flying Canoe West Coast Pub
Flying Canoe West Coast Pub
Cuisines: International, American, Bar, Pub, Canadian
Westerly Restaurant
Westerly Restaurant
Cuisines: International, Canadian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Courtenay's Only Full-Service Hotel Centrally Located in the Heart of the Comox Valley our location offers convenient access to all that Comox Valley has to offer. Our property features 139 guestrooms and suites, inclusive of our newer 36 room Mountainside wing. We are pleased to provide high-speed wireless Internet, local phone calls and parking. We have three on-site food & beverage outlets including a restaurant, lounge and pub and Specialty Liquor Store. Additional hotel facilities include a heated in-door pool, hot tub, sauna, fitness facilities, business centre, ski & bike storage, guest coin laundry, games room, sports team locker rooms and meeting facilities. ... more   less 

Additional Information about BEST WESTERN The Westerly Hotel

Address: 1590 Cliffe Ave, Courtenay, British Columbia V9N 2K4, Canada
Region: Canada > British Columbia > Vancouver Island > Comox Valley > Courtenay
Price Range: ₹ 5,696 - ₹ 10,213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN The Westerly Hotel 3*
Number of rooms: 144
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Best Western, Priceline, Travelocity and Cheap Tickets so you can book your BEST WESTERN The Westerly Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus The Westerly Hotel And Convention Centre
Best Western Courtenay
Courtenay Best Western
BEST WESTERN The Westerly Hotel Courtenay, Vancouver Island
Hotel Style:
#1 Green Hotel in Courtenay
#1 Business Hotel in Courtenay
#4 Family Hotel in Courtenay
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN The Westerly Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN The Westerly Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suggest asking for a westerly room if you want a nice view of the mountains”
 of 5 bubbles Colin1062, 17 Mar 2017 | Read review
“Stay away from Chalks side if you have kids. There are drunks everywhere and you have to get past them to get to your room”
 of 5 bubbles 66karlau, 11 Mar 2017 | Read review
“Go somewhere else”
 of 5 bubbles Gramma57, 7 Mar 2017 | Read review
“Pay the extra to get a renovated room”
 of 5 bubbles Victoria_BCTall_Guy, 25 Jan 2017 | Read review
“Try Kingfisher Resort or Old House Hotel for a relaxing experience”
 of 5 bubbles Y8221QQkims, 20 Nov 2016 | Read review
5 of 5