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Best Western Cranbrook Hotel

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Traveller (32)
Room & Suite (49)
Pool & Beach (2)
Overview
  • Excellent40%
  • Very good37%
  • Average13%
  • Poor8%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2 Star accommodation
All hotel details
Additional information
Offers from Best Western Cranbrook Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Cranbrook Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (444)
There are newer reviews for Best Western Cranbrook Hotel
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Traveller rating
171
166
58
36
10
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171
166
58
36
10
Show reviews that mention
All reviewswestern hotelssmall restaurantbreakfast restaurantnice hotelwould stay here againrestaurants and shoppingfront desk staffnice decorroom was cleanrooms are greatthe main stripgreat place to staygreat poolconvenient locationsmall fridgeroad tripindoor pool
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21 - 25 of 441 reviews
Reviewed 4 June 2018

This hotel feels very spacious due to wide hallways and high ceilings, and yet is cozy as well because of the nice decor. All the staff we encountered were super friendly and helpful. We were very impressed with the huge 1 bedroom suite: the fittings...More

Thank BenLar137
Response from CScott1019, General Manager at Best Western Cranbrook HotelResponded 4 weeks ago

Thank you for your review. You have provided other readers with a terrific overview of the guest rooms and amenities. I am glad to hear you were able to enjoy one of our suites to it's fullest extent. We look forward to your next visit....More

Reviewed 25 May 2018 via mobile

This is not the Best Western value I have come to know and love. Room rates are high but I guess the local market allows it to be that way. I stay in BW because the product is usually consistent, such as friendly staff, clean...More

2  Thank woodmister
Response from CScott1019, General Manager at Best Western Cranbrook HotelResponded 4 weeks ago

Thank you for taking the time to post your comments. On behalf of our entire team, I would like to apologize for not exceeding your expectations. I am still happy to hear you had a restful stay in our comfortable beds. We hope to have...More

Reviewed 18 May 2018

Stayed at this hotel for a recent day procedure at the Cranbrook hospital. Hotel offers a really good hospital rate. Check in and check out were great. Room could have been a little bit cleaner .I think they forgot to clean the bathroom floor. Kind...More

Review collected in partnership with Best Western
Thank LiviTravel
Response from CScott1019, General Manager at Best Western Cranbrook HotelResponded 4 weeks ago

Thank you for taking the time to post a review. We value your feedback. I am pleased to hear we were able to accommodate you for a special stay. We hope to have a chance to host your stay on your next visit to Cranbrook....More

Reviewed 15 May 2018

This was a great hotel for our team. Nicole on the front desk was outstanding, helpful and great personality for dealing with parents and teens. Large clean rooms, evident that staff put much effort into keeping this hotel in clean/tidy condition. Outdoor patio was much...More

Thank Lauren C
Response from CScott1019, General Manager at Best Western Cranbrook HotelResponded 4 weeks ago

Thank you for you wonderful review! Our team works hard to ensure that every guest has a memorable stay and it is rewarding to heart that you had a great stay. It was such a pleasure having your team in. Nicole was so pleased to...More

Reviewed 10 May 2018

My stays at Best Western hotels have been consistently pleasant. At this particular Best Western my room was large, bed was comfortable (I love the pillows) and the staff were friendly. The only downside is its on a busy highway so it was a bit...More

Thank Harmonize
Response from CScott1019, General Manager at Best Western Cranbrook HotelResponded 11 May 2018

Thank you for your review and recommendation. Our team takes pride in delivering friendly, accommodating service to each and every guest, we are pleased to hear our efforts are appreciated. We look forward to welcoming you back on your next visit! Regards, Crystal Scott General...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Wheelchair Access
Business Centre with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Conference Facilities
Non-Smoking Hotel
Room Service
Dry Cleaning
Laundry Service
Banquet Room
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 127 - US$ 192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms
Details
Price range
US$ 127 - US$ 192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms
Add Photo Photos
Traveller (32)
Room & Suite (49)
Pool & Beach (2)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Rachelle D
21 January 2018|
AnswerShow all 2 answers
Response from Annette D | Reviewed this property |
Sorry I Drove.
0
Votes
Nicole J
16 May 2017|
AnswerShow all 5 answers
Response from CScott1019 | Property representative |
Hi Nicole, We unfortunately do not have a hot tub at our property, but our indoor heated pool is kept at 85 degrees Fahrenheit at all times and is open from 8AM to 10PM. Regards, Julie Guest Services Agent
0
Votes
Judy Z
5 May 2017|
AnswerShow all 3 answers
Response from CScott1019 | Property representative |
Thanks for your question Judy Z, and thank you for your response Ron C. To confirm, we do have coffee makers in each of our guest rooms.
0
Votes
Room Tips
"If it has a pull out couch, check it out."
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"Train tracks at back of hotel, running through the night and major highway at front of building. Noisy on..."
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"Although the main road is close to the hotel I was not aware of any traffic noise from our room on the second..."
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"The fridge was small in our room so maybe ask at check-in if there are any other options."
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