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Best Western Cranbrook Hotel

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Traveller (32)
Room & Suite (49)
Pool & Beach (2)
Overview
  • Excellent40%
  • Very good37%
  • Average13%
  • Poor8%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2 Star accommodation
All hotel details
Additional information
Offers from Best Western Cranbrook Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Cranbrook Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (444)
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441 results
Traveller rating
171
166
58
36
10
Traveller type
Time of year
LanguageEnglish
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171
166
58
36
10
Show reviews that mention
All reviewswestern hotelssmall restaurantbreakfast restaurantnice hotelwould stay here againrestaurants and shoppingfront desk staffnice decorroom was cleanrooms are greatthe main stripgreat place to staygreat poolconvenient locationsmall fridgeroad tripindoor pool
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1 - 5 of 441 reviews
Reviewed 5 days ago

We were passing through on a very hot day and needed to stop for the night. I called the Best Western and talked with Jessica and she was so pleasant to deal with on the phone and said come on in! When we arrived another...More

Thank Barb H
Response from CScott1019, General Manager at Best Western Cranbrook HotelResponded 2 days ago

Thank you so much for such wonderful comments! I am so happy to hear our team were able to provide such an amazing experience. It truly makes us grateful to know our efforts are appreciated. We do hope to see you again in the future!...More

Hotel's Favourite
Reviewed 16 June 2018

I travel frequently for business and whenever possible stay at a Best Western property. Those many visits see me holding a Diamond select rewards card. The Best Western Cranbrook hotel is one of the very best of the dozens I have stayed in. First and...More

Thank Terry H
Response from CScott1019, General Manager at Best Western Cranbrook HotelResponded 4 weeks ago

Thank you so much for such wonderful comments! It is always a pleasure having you stay with us. I am so pleased to hear you enjoy your stay every time. Your satisfaction is important to our team and they are happy to hear their efforts...More

Reviewed 5 days ago

i usually stay here when on business to Cranbrook. the breakfast place in the hotel is good they make homemade treats and serve a decent breakfast too bad they don't open for lunch or dinner. the only down fall is the hotel is right next...More

Review collected in partnership with Best Western
Thank nmunro2018
Response from CScott1019, General Manager at Best Western Cranbrook HotelResponded 2 days ago

Thank you for your feedback. Our restaurant team in True Roots Cafe were so pleased to hear you acknowledged their efforts. They are open until 2 pm and do serve lunch. I highly recommend the Clubhouse! We always look forward to our returning guests and...More

Reviewed 1 week ago

The hotel is very presentable. The lobby and entrance very clean and nicely decorated. The staff was very friendly and efficient. The room we had was very clean and the bed very comfortable with a great choice of pillows. The hotel was very quiet, so...More

Review collected in partnership with Best Western
Thank Rayburn9
Response from CScott1019, General Manager at Best Western Cranbrook HotelResponded 2 days ago

Thank you for your review. I am pleased to hear you had a restful stay. You have provided a great overview of our hotel. We hope to see you again in the near future! Jessica O. Assistant General Manager

Reviewed 1 week ago

We had a rough night at this hotel probably because we got the last room available for 4. One queen bed and a pull out couch. The bed was very comfortable, but the pullout was absolutely terrible and had a terrible sag in it. It...More

Review collected in partnership with this hotel
Thank Wayne F
Response from CScott1019, General Manager at Best Western Cranbrook HotelResponded 2 days ago

Your satisfaction is very important to us and I apologize your did not have a restful stay. I will pass your compliments along to the team. They will be pleased their efforts are appreciated. We forward to the possibility of welcoming you back on your...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Wheelchair Access
Business Centre with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Conference Facilities
Non-Smoking Hotel
Room Service
Dry Cleaning
Laundry Service
Banquet Room
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 127 - US$ 191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms
Details
Price range
US$ 127 - US$ 191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms
Add Photo Photos
Traveller (32)
Room & Suite (49)
Pool & Beach (2)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Rachelle D
21 January 2018|
AnswerShow all 2 answers
Response from Annette D | Reviewed this property |
Sorry I Drove.
0
Votes
Nicole J
16 May 2017|
AnswerShow all 5 answers
Response from CScott1019 | Property representative |
Hi Nicole, We unfortunately do not have a hot tub at our property, but our indoor heated pool is kept at 85 degrees Fahrenheit at all times and is open from 8AM to 10PM. Regards, Julie Guest Services Agent
0
Votes
Judy Z
5 May 2017|
AnswerShow all 3 answers
Response from CScott1019 | Property representative |
Thanks for your question Judy Z, and thank you for your response Ron C. To confirm, we do have coffee makers in each of our guest rooms.
0
Votes
Room Tips
"If it has a pull out couch, check it out."
Read review
"Train tracks at back of hotel, running through the night and major highway at front of building. Noisy on..."
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"Although the main road is close to the hotel I was not aware of any traffic noise from our room on the second..."
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"The fridge was small in our room so maybe ask at check-in if there are any other options."
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