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Prestige Rocky Mountain Resort and Convention Centre

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Prestige Rocky Mountain Resort and Convention Centre
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251 Reviews from our TripAdvisor Community

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There are newer reviews for Prestige Rocky Mountain Resort and Convention Centre
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Showing 248: English reviews
Windermere, Canada
Reviewed 27 August 2016

Great hotel except the hot tub was not hot ! Wonderful time at the spa. The room was clean, and very comfortable. Good location if you don't mind trains once in awhile. Been there for other functions and was always impressed.

Review collected in partnership with this hotel
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Helpful?
Thank Deborah M
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for taking the time to post a review! We greatly appreciate the feedback. We look forward to having the opportunity to welcome you back to Cranbrook! Jessica O. Guest Services Manager

Haworth, United Kingdom
Reviewed 21 August 2016

Stayed two nights whilst touring in the Rockies. Staff were very friendly and helpful. Our room was well furnished, comfortable and spotlessly clean. Plenty of parking and conveniently located for all amenities in Cranbrook. Would recommend this hotel if staying in Cranbrook.

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Helpful?
Thank BronteTripper
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for such a great review! We are very pleased to hear that you enjoyed your stay. We hope to see you again soon! Jessica O. Guest Services Manager

edmonton, Canada
Reviewed 17 August 2016

we were very impressed with this hotel. front staff were very good friendly and even showed us the railroad car rooms when he didn't really have to. rooms were great, parking everything and I would stay there again without hesitation.

Review collected in partnership with this hotel
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Thank Norm R
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for taking the time out of your busy schedule to write such a complimentary review! We consider dedicated and competent staff members like Warren our most valuable asset. He was pleased that you acknowledged his efforts. We look forward to welcoming you back to Cranbrook in the future! Jessica O. Guest Services Manager

Edmonton, Canada
Reviewed 11 August 2016

Travelling through the BC Rockies for the week with a stop over in Cranbrook. Great hotel and amenities. Rooms were large and modern. Central location in the city made it easy for planning trips around the Cranbrook area. Would definitely return in the future.

Review collected in partnership with this hotel
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Thank Sean M
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for taking the time to give us your feedback. We are so pleased to hear you enjoyed your stay. We look forward to welcoming you back to our city! Jessica O. Guest Services Manager

Reviewed 8 August 2016

We stopped for a night while passing through. Warren was fantastic and we had a great stay in one of the railcars. Quite luxurious and a real treat! Visited the railway museum the next day for an interesting trip down memory lane.

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Helpful?
Thank Nita B
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for your wonderful review! Our team works hard to ensure that every guest has a memorable stay and it is rewarding to hear you had a great stay. We consider dedicated and competent staff members like Warren our most valuable asset. He was very happy to hear that you acknowledged his efforts. We hope you will come visit...

aple Ridge, Canada
Reviewed 6 August 2016

I travel for 8 months of the year and I have used many hotels throughout my travels and I always find the Prestige Hotel in Cranbrook BC a great place to stay. The location as close to railway tracks can be a little noisy at times but for the most part un-noticeable. Try their rail car special room if your...

Review collected in partnership with this hotel
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Thank Paul H
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for your review! We always look forward to our regular guests and are so pleased to hear you have made us your choice hotel in Cranbrook. We look forward to your next visit! Jessica O. Guest Services Manager

Tromso, Norway
Reviewed 2 August 2016

Had a night in Cranbrook on the way to Calgary. Came in late with kids. The lady at the counter was very service minded. She even offered to open the pool for us that night, but we had to get to bed. Next day we swam for an hour and then had a light breakfast at the cafe (a bit...

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Helpful?
Thank Chicken7209
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for your kind comments regarding our staff and service. As a family owned hotel, we pride ourselves on ensuring every guest has a memorable stay while visiting our city. We hope to see you again soon! Jessica O. Guest Services Manager

Spokane Valley, Washington
Reviewed 1 August 2016

This is a nice complex with restaurant and spa and the rooms are very spacious. The AC in our room was quite loud when it was running which was quite annoying during the night. The bathroom had no towel racks--just a hook on the back of the door. If you were staying longer than overnight, there would be no place...

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Helpful?
Thank Bev W
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for your wonderful review! We are so pleased to hear you enjoyed the spacious, comfortable rooms during your stay with us. We are happy to hear that our staff made your stay pleasant. We look forward to the opportunity of welcoming you back to Cranbrook! Jessica O. Guest Services Manager

Golden, Canada
Reviewed 24 July 2016

Excellent old fashioned service to remember. The rooms were good design and condition. The cleanliness was good and the bathroom incidentals were very good. We enjoyed our stay and were made to feel very welcome.

Review collected in partnership with this hotel
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Thank Edward W
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for giving us a great review and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We are very pleased to hear our service is effective and appreciated. Take care and we hope to see you again soon! Jessica O. Guest Services...

Reviewed 17 July 2016 via mobile

The hotel is conveniently located in Cranbrook. We found the staff were very friendly and helpful. The rooms are clean, quiet and well maintained. The Don Cherry pub offers a variety of food and drink, the staff are excellent. The hotel has a unique decor and offers theme rooms.

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Helpful?
Thank Char C
David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review

Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. You have provided an excellent description for future guests. We look forward to seeing you again soon! Jessica O. Guest Services Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Elegant full service resort and convention centre offering exquisite deluxe rooms, designer suites, restaurant, bar & grill, cappuccino bar & bistro, fitness centre, indoor pool/hot tub, day spa, hair salon and boutique shops. Customized Adventure and Lifestyle package available. ... more   less 

Additional Information about Prestige Rocky Mountain Resort and Convention Centre

Address: 209 Van Horne St S, Cranbrook, British Columbia V1C 6R9, Canada
Region: Canada > British Columbia > Kootenay Rockies > Cranbrook
Price Range: ₹ 7,998 - ₹ 10,283 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Prestige Rocky Mountain Resort and Convention Centre 3.5*
Number of rooms: 110
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Also Known As:
Prestige Rocky Mountain Cranbrook
Prestige Rocky Mountain Resort And Convention Centre Cranbrook, British Columbia
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Questions & Answers

Questions? Get answers from Prestige Rocky Mountain Resort and Convention Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you're a light sleeper, ask to be on the side away from the rail yard - or bring ear plugs if you feel it will bother you.”
 of 5 bubbles Mcnotmac, 18 Jan 2017 | Read review
“Speak to the staff about any questions you may have.”
 of 5 bubbles AlteOma, 6 Nov 2016 | Read review
“Try a different hotel”
 of 5 bubbles tokyohos, 11 Oct 2016 | Read review
“Don't get a room close to the ice or vending machine,you will hear it operate all night.”
 of 5 bubbles Glenn57_25, 16 Jun 2016 | Read review
“Ask for a front facing room otherwise you will be looking at train cars.”
 of 5 bubbles VikLauL, 25 Mar 2016 | Read review
5 of 5