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BEST WESTERN Glengarry Hotel

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#4 of 8 Hotels in Truro
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248 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Glengarry Hotel
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Showing 239: English reviews
Toronto, Canada
Reviewed 22 February 2016

If you are travelling solo for business and need a place to stay. It's okay at best. Be sure to ask for a room in the main building as it was no joy getting soak first thing in the morning walking across the court yard from the exterior building back to the main for breakfast. Furniture could use some updating....

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Helpful?
1Thank DC972
Judy N, Owner at BEST WESTERN Glengarry Hotel, responded to this review

Good Afternoon - Thank you for your review of our property. I apologize for it not being as you expected and have shared your comments with the front desk. As we do not like hearing thoughts like this, it is a teaching tool so it never happens to some one else. Thank you again. Regards, Judy N

New Glasgow, Canada
Reviewed 17 February 2016 via mobile

We celebrated a family birthday and travelled from Dartmouth, New Glasgow and Moncton. Staff at the Glengarry were very helpful and we had a wonderful time in the separate dining room. Several of us stayed overnight and all rooms were lovely and comfortable. Highly recommend this hotel.

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Helpful?
Thank wmccann
Judy N, Owner at BEST WESTERN Glengarry Hotel, responded to this review

Dear WMcCann Thank you so much for reviewing your stay at our property. We are very pleased that your celebration and overnight stay were as they should have been - exceptional! These comments have been shared with our staff and they are happy that you are happy! We hope you will stay with us again in the future. Regards, Judy...

Oxford, Canada
Reviewed 4 February 2016

All Staff were exceptional, courteous, thoughtful, helpful, and very pleasant. While we only live 45 minutes away, we enjoy getting away now and then, and over the years we have stayed here many times. It is the warm feeling we get that keeps us coming back.

Review collected in partnership with Best Western
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Helpful?
Thank Igol H
Judy N, Owner at BEST WESTERN Glengarry Hotel, responded to this review

Dear Igol H Thank you so much for your wonderful review of your stay at our property. We are so happy that everything was to your liking. We appreciate that you choose us each time you come to Truro for some time away. We look forward to your next stay with us. Regards, Judy N

Halifax Region, Canada
Reviewed 23 January 2016

Dont waste your money here, if you have a problem dont bother to bring it up because you are treated like crap for bringing it up. I stayed with my best friend around new years. BAD SERVICE plus an expensive room. The "manager" CARMELLA has no respect for clients- rude and not empathetic. She is one of the worst managers...

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Helpful?
2Thank TriniCan35
Judy N, Owner at BEST WESTERN Glengarry Hotel, responded to this review

Thank you TriniCan35 for your review. I am disappointed that we didn't meet your expectations of service. I am sorry for your inconvenience and would like you to contact me personally jnicholson@bwglengarry.com to discuss your situation. Look forward to hearing from you to ensure your satisfaction. Regards, Judy N

Bridgewater, Canada
Reviewed 31 December 2015

Service at the front desk was not good ...booked for 2 adults and child and had to pay an extra 10 dollars for breakfast. The WIFI sucked. rooms were mostly clean but needs updating. will not be staying at this hotel again.

Review collected in partnership with Best Western
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2Thank Brian B
Reviewed 4 December 2015 via mobile

Stayed here for 3 weeks for work. Staff at the front counter were very easy to deal with. Melissa and Danielle were great! Ive never seen a cleaning staff that was so keen on cleaning a room, even if you were in your room they wanted your mess. These ladies were great! Restaurant has a small menu, but the food...

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Helpful?
Thank Shawn S
Judy N, Owner at BEST WESTERN Glengarry Hotel, responded to this review

Dear Shawn: Thank you for your very positive comments on our facility and in particularly our great staff! We think they are pretty special. We were delighted to have you here for such a long time and will be pleased if you can come back in the future. We will be passing on your comments to our staff and it...

Quebec City, Canada
Reviewed 29 November 2015 via mobile

This hotel is close to the highway. The front counter staff are friendly and easy to deal with. The hotel is split into two buildings. The main building has an elevator, the secondary building does not. Room soundproofing could be improved. You can hear car driving by on the wet road outside your room. The rooms are well furnished and...

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Helpful?
Thank Doophenshmitrz
Judy N, Owner at BEST WESTERN Glengarry Hotel, responded to this review

Dear Doophenshmitrz: Thank you for your review of our property on your last visit. Thanks for your positive comments on our great staff and our guest rooms and comfortable beds. We hope you will try us again on your next visit to Truro. Regards, Judy

Lunenburg, NS, Canada
Reviewed 28 November 2015

Excellent hotel of this class...kept extremely clean. Front desk staff is very friendly and welcoming. Breakfast area is spacious and one of the best in a Best Western I have experienced. Excellent food at breakfast and dinner. Clean rooms, comfortable beds, lots of pillows, close to everything. Internet speed above average.

Review collected in partnership with Best Western
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Helpful?
Thank Kevin C
Judy N, Owner at BEST WESTERN Glengarry Hotel, responded to this review

Dear Kevin C: Our whole team here at the BW Glengarry thank you for the very positive comments on our staff and property. We try our best to exceed our guests expectations and are glad we were able to make your stay with us an enjoyable one. Hopefully, you will stay with us again when you are in the Truro...

Halifax, Canada
Reviewed 15 November 2015 via mobile

Recently stayed here for one night with our little dog. The building behind the main hotel is used for guests with pets. Although it seems old the room was surprisingly clean and spacious. We did find it noisy though, with doors closing and the guy above us using the washroom! A generous breakfast is included in the price making this...

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Helpful?
Thank Acadia80
Judy N, Owner at BEST WESTERN Glengarry Hotel, responded to this review

Dear Acadia80: On behalf of our entire team, I would like to thank you for your recent review of your stay at our property. I'm glad you found your stay in our exsterior building comfortable and to let you know, we are planning extensive renovations on the exterior of that building and also the main building exterior. Hopefully, next spring,...

Burlington, Canada
Reviewed 8 November 2015

The room and beds were excellent in the annex behind the main hotel. Windows opened for good fresh air. Might be a bit noisy if the pool were open. Staff incredibly friendly and helpful -- we forgot something on leaving and the hotel mailed it back to us. Good breakfast included with room.

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Helpful?
Thank Collin666
Judy N, Owner at BEST WESTERN Glengarry Hotel, responded to this review

Dear Collin666: Thank you for taking your valuable time to review your stay at our hotel. We are pleased that you found everything to your satisfaction in our exterior building. We agree that we do have wonderful staff and I'm pleased that your received your "left behind" item in a timely manner. Thank you again and I hope you will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
We are a 92-room property centrally located in the Hub of Nova Scotia, 40 miles north of the Robert L. Stanfield International Airport. We offer 12,000 sq.ft.of meeting room space - complimentary high speed internet in all guest rooms - King and Queen size beds and 2 room executive suites with private balconies. Indoor/Outdoor Pools. Coffee Shop, Dining Room with daily luncheon buffets/Sherlocks Piano Bar. Close to many major businesses. Friendly helpful staff. ... more   less 

Additional Information about BEST WESTERN Glengarry Hotel

Address: 150 Willow St, Truro, Nova Scotia B2N 4Z6, Canada (Formerly BEST WESTERN PLUS Glengarry Hotel)
Region: Canada > Nova Scotia > Truro
Price Range: ₹ 6,087 - ₹ 8,168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Glengarry Hotel 2.5*
Number of rooms: 92
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Also Known As:
Truro Best Western
Best Western Truro
BEST WESTERN Glengarry Hotel Truro, Nova Scotia
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Glengarry Hotel staff and other travellers.
2 questions
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Tempe, Arizona

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Questions? Get answers from BEST WESTERN Glengarry Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had a room with the door that opened to the parking lot..room 106 was great”
 of 5 bubbles spaceylee1, 28 Aug 2016 | Read review
“we were on the 3rd floor, there were LOTS of children around and I am sure they were jumping on the beds above us.”
 of 5 bubbles 813sandyp, 28 Aug 2016 | Read review
“Very big pool at the Hotel !”
 of 5 bubbles carls115, 5 Aug 2016 | Read review
“Separate Building has no elevator but nicer rooms”
 of 5 bubbles busguy121, 1 Aug 2016 | Read review
“Second or third floor overlooking Willow Street are best.”
 of 5 bubbles Bob81944, 19 May 2016 | Read review
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