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Holiday Inn Express Hotel & Suites Brockville

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Holiday Inn Express Hotel & Suites Brockville
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187 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Brockville
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Showing 179: English reviews
Reviewed 20 September 2016 via mobile

We arrived early by car in order to attend the Tall Ships Festival. We could not check in yet however the very pleasant front desk told us that parking the cars there and taking a shuttle was no problem. Check in was a breeze and friendly. The room was exactly as advertised and clean and comfortable. The breakfast included was...

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Helpful?
Thank CWells1
Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Hi there CWells1, I want to thank you for reviewing your experience while at our property. I am delighted to hear that you had a great stay with us and that we were able to accommodate your needs during the Tall Ships event! Guest satisfaction is our number one priority, and I am so glad that we were able to...

Ottawa, Canada
Reviewed 18 September 2016 via mobile

We stayed at this Holiday Inn while visiting the Tall Ships Festival in Brockville. Rooms are clean and well appointed. The hotel has a nice pool and exercisE area and the complimentary morning breakfast has lots of variety to satisfy everyone's requirements.

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Helpful?
Thank DekkersTravels
Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Hello DekkersTravels, Thank you for the positive review! I am delighted to hear that you enjoyed your stay with us during the Tall Ships event in town. I will definitely pass along your kind remarks to our staff. Thank you for choosing HIE Brockville, we look forward to your next stay with us!

Toronto, Canada
Reviewed 1 September 2016 via mobile

If you are passing through Brockville for a visit to Upper Canada Village or a drive along the St. Lawrence Seaway or even a cruise through the 1000 Islands and you need a place to call home...I CERTAINLY and HIGHLY recommend the Holiday Inn Express at 7815 Kent Blvd in Brockville. This property is VERY well managed. The General Manager...

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Helpful?
Thank 93Sherry
Annandale
Reviewed 31 August 2016 via mobile

Lovely inn but the real treasure was the general manager, desk manager and front desk clerk. Had room on the highway side and heard nothing. Pool was on cool side and hot tub was very hot but nice Breakfast had some extras like ham slices and they had both sausage and bacon. Also the omelet had a hash in it....

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Thank maddyrealtor
Reviewed 22 August 2016 via mobile

Our family visited this hotel this past weekend. We used to live in the area and this hotel was being built just as we were leaving the area. We stayed there 7 years ago and were impressed. This weekend? What a disappointment. The staff were very friendly but that's where the compliments end. The hotel has sadly fallen into poor...

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Helpful?
Thank Sandra B
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear Sandra B, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. I am glad to read of your good comments about the friendly service received from our staff. However, we are...

Lloret de Mar, Spain
Reviewed 21 August 2016

We stayed for two night at this hotel in Brockville, while the Ribfest weekend in August, and we were very comfortable. The staff, absolutely all the people we met, were friendly, helpful, professional, kind, and this is one of the most important things in a hotel. In addition, facilities were clean (cleanliness is a highlight), spacious, well preserved, with spacious...

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Thank PezFish
Toronto
Reviewed 14 August 2016

On my last visit to Brockville I stayed at one of the cheaper chain hotels and lived to regret it. So this time I paid (significantly) more to stay here and was happy I did. Good, clean room, well maintained hotel and relatively good breakfast (gets crowded though). I had a room facing Highway 401 but didn't have any particular...

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Thank cdn_vygr
Reviewed 13 August 2016 via mobile

Great hotel, fair price. The pool was great. Hotel was clean, staff helpful and friendly. Easy to find. We enjoyed the breakfast, my kids loved the pancake maker. I'll stay again for sure. Any complaints would be, that I would of liked a fridge for our room.

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Helpful?
Thank Tara T
Minneapolis, Minnesota
Reviewed 10 August 2016

This hotel worked well for us. The room was great, the staff was helpful. We were tired after a very long day on the road, and it was easy to check in, get into our room and wind down. Leaving was also matter of fact.

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Thank Barbara G
London, Canada
Reviewed 1 August 2016

We stayed two nights and our three extended family members stayed one.The hotel itself was fine. Room was clean as expected,staff courteous ,breakfast was good and the location if you can put up with the noise from the 401 highway was good. Lots of parking available. As per industry standard a valid charge card and photo ID is required at...

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Helpful?
Thank 2u4sail
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brockville, responded to this review

Dear 2u4sail, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our rooms and we certainly appreciate your nice feedback on our staff and breakfast selection. On the other hand, we would like to apologize for the inconvenience caused by the highway noise during your visit....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Stay Smart at the Holiday Inn Express & Suites, Brockville's newest hotel. We feature 80 guest rooms with a wide variety of suites. Each room is equipped with 42" televisions, iron/board, coffee maker, hair dryer, high-speed internet and free local calls. Our suites also include a kitchenette with mini fridge and microwave, as well as a sitting area with a pullout sofa. Hotel amenities include business centre, indoor pool with hot tub, fitness room and guest laundry room. Remember to start your day off right with our complimentary deluxe continental breakfast. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Brockville

Address: 7815 Kent Blvd, Brockville, Ontario K6V 6N7, Canada
Region: Canada > Ontario > Brockville
Price Range: ₹ 7,850 - ₹ 9,147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Brockville 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Hotel And Suites Brockville
Holiday Inn Express Hotel & Suites Brockville Ontario
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Brockville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had junior suites that included microwave and frig-well worth the small increase in price.”
 of 5 bubbles JanetEllenY, 25 Oct 2016 | Read review
“Rooms on north side of building are quieter.”
 of 5 bubbles luvchianti, 3 Oct 2016 | Read review
“I would assume the rooms are quieter on the non-highway side, but we didn't hear noise even on the highway side...”
 of 5 bubbles anchormanage, 26 Sep 2016 | Read review
“North side quieter”
 of 5 bubbles 2u4sail, 1 Aug 2016 | Read review
“If you do not like highway noise, ask for a room on the opposite side of the hotel facing away from Highway 401.”
 of 5 bubbles Canuck40, 27 Jul 2016 | Read review
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