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Holiday Inn Express Hotel & Suites Chatham South

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201 Reviews from our TripAdvisor Community

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Showing 198: English reviews
Reviewed 3 weeks ago via mobile

The hotel was very clean. The front desk staff was very kind and helpful and check in was a breeze. The morning breakfast was perfect , classic eggs and bacon and fruit. There is no restaurant in the hotel so take snacks. The room doesn't have a microwave but does have a fridge. The beds are super comfy and they...

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Helpful?
Thank Jaewls
Windsor, Canada
Reviewed 26 October 2016

This is a very old hotel and needs to be updated. It is functional and the location is convenient. Parking was good. The breakfast room needed to be kept clean, although it was busy. The food was nothing special.

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Helpful?
Thank Michael S
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Michael S, Thank you for staying with us and writing us a review. It is delightful to know that you found our location convenient for your needs and regarded our parking to be good. On the other hand, please accept my sincere apology for the shortcomings you experienced during your stay that you found our hotel needing some updating...

Reviewed 16 October 2016 via mobile

Hotel staff were friendly and tried their best to accomodate our early check in request. They provided us with a selection of menus for dinner options. They were also friendly and patient with my children's requests. Room was clean and met our needs. We were surprised with the size/depth of the pool (small and less that 5ft deep) but it...

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Thank krismo321
Whitby, Canada
Reviewed 7 October 2016

Its a ok hotel, nothing special, a little over priced for what you get. The room was clean and the staff was friendly. They have a very large breakfast area, the breakfast was so so. The scrambled eggs were good, but the turkey sausage was horrible. I would stay there again if I went back to Chatham.

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Helpful?
Thank Frank W
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Frank W, Thank you for writing a candid review about your recent stay with us. I appreciate you taking the time to share your comments, especially the kind words of praise for the staff service, cleanliness, and breakfast area. We are sorry if the service of our hotel could appear too expensive, but we assure you that our prices...

Reviewed 10 September 2016 via mobile

It is a good hotel for business stay. You should not except the 5 star hotel. it is clean but room are not very modern. It is one of the best Holiday Inn in the region The breakfast is fine. It is a good stay. Receptionists are friendly and polite. The location is fine, 5 min drive to downtown.

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Thank Maryam S
Pickering, Canada
Reviewed 1 September 2016

We stayed here while attending a wedding in the area. The rooms were clean and spacious and the staff were friendly and helpful! Breakfast was delicious and they had coffee and tee available 24/7 in the lobby.

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Thank laddymischief
Toronto, Canada
Reviewed 26 July 2016

In town for a sporting tournament. Fabulous breakfast and a shout out to the staff in the eating area that went above and beyond when they opened early because we had to be out of the hotel before breakfast was to be served. Thank you. Hotel is bright and modern. Rooms have really comfortable beds and there is a fridge...

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Thank Nancer2727
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Nancer2727, Thank you for being our guest and for taking the time to share your comments. It is great to know that you had a comfortable stay and a satisfying breakfast experience. However, we are sorry that our housekeeping services was a let down during your stay. The areas for improvement you mentioned have already all been reported to...

Cambridge, Canada
Reviewed 13 July 2016

My wife and I were in Chatham on July 8th for a family golf reunion and booked our stay at the Holiday Inn Express Hotel & Suites in Chatham. There were no more rooms available when we booked so booked into one of their suites which was naturally a higher cost. We checked in with no problems and stayed in...

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Thank Wayne I
Toronto, Canada
Reviewed 13 July 2016

To our surprise the hotel was perfect. Our room was a king suite on the fifth floor. It was staying in a condo. The complementary breakfast was great. The location was perfect for us. The room was spotless & very contemporary. The Holiday Inn Express was nicer than a lot of five star hotels we have stayed in. We will...

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Thank Bonnie333333
Elmvale
Reviewed 11 July 2016 via mobile

The Chatham holiday inn express is an example of how a hotel should be ran. Yvonne on the night desk is a true professional making sure the guests are aware of all the amenities. The rooms are super clean and are up to date. The morning breakfast offers a variety of food for a lot of tastes. You can't go...

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Thank Al K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Chatham South

Address: 575 Richmond St, Chatham, Chatham-Kent, Ontario N7M 1R2, Canada
Region: Canada > Ontario > Chatham-Kent > Chatham
Price Range: ₹ 7,487 - ₹ 10,278 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chatham South 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Chatham South
Holiday Inn Express Hotel & Suites Chatham South Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Chatham South staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Chatham South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Set well back from Richmond Street, it is quiet. The whole place need modernizing.”
 of 5 bubbles Q2484BAmichaels, 26 Oct 2016 | Read review
“Not all rooms have bathtubs. If this is important to you, ask to reserve such a room.”
 of 5 bubbles Nancer2727, 25 Jul 2016 | Read review
“Railway track at back of hotel with trains running by on regular basis. Rooms at front of hotel would definitely be quieter.”
 of 5 bubbles MuskokaMan, 21 Jun 2016 | Read review
“We had a room with king bed and sofa. It worked wonderfully for us.”
 of 5 bubbles Wil-Ont, 12 Jun 2016 | Read review
“I like the king suite. Don't expect a good view from anywhere.”
 of 5 bubbles PaulMmm, 27 May 2016 | Read review
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