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Quality Inn & Suites

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Quality Inn & Suites
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97 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Mount Albert ON
Reviewed 29 May 2016

Great location for overnight Montreal to Ottawa 17W/417W. The hotel restaurant was closed but a short walk to St. Hubert Express. The 1 King bed room #215 (senior rate $145.98) was spacious and clean.

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Helpful?
Thank Michele L
KentC-DDP1575, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for staying with us your feed backs are always important to us ,Im happy you enjoyed your stay and hope to see you soon

Reviewed 28 April 2016

Perfect setting for a honeymoon. Jaccuzzi room not too far from the pool and the gym. Spa and pool were spotless ,nice and warm. Everybody so friendly and ready to help at anytime of the day. The rooms are spotless and renovated. Very nice hotel , will come back for sure.

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Helpful?
Thank Melanie M
KentC-DDP1575, Public Relations Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to respond your opinions ,we aim to please are guests the best that we can ,we hope to see you soon again

Reviewed 28 April 2016

it's been 2 or years since my last visit in town we stayed at the quality inn and the staff are pretty exceptional, room are perfectly cleaned and what to say about the refresh they made at the hotel looks more modern very amazing when you know what it looked like before

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Helpful?
Thank ursula p
KentC-DDP1575, Guest Relations Manager at Quality Inn & Suites, responded to this review

we are happy you like the many changes that was brought to our establishment ,thank you for the time to post such nice comments ,hoping to see you soon

Reviewed 24 April 2016 via mobile

Really noisy as they have "Penthouse/apartment" where people feels at home and don't care for other guests.... Even after talking to the front desk, nothing changed. Good for the hotel to have a steady revenue but really bad for other guests...

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Helpful?
Thank Nat G
KentC-DDP1575, Public Relations Manager at Quality Inn & Suites, responded to this review

I apologize for the bad experience that you might have endured on your stay ,you should have been moved to quieter area and the tenants above you better taking care of again I'm very sorry for your bad experience

Gatineau, Canada
Reviewed 28 March 2016

Rooms are very clean, can easily and comfortably accomodate a family of five, free wifi, inside pool and spa are great for the kids, continental breakfast included was excellent with waffles on the menu! Will definitly go back to this place if we go back to Hawkesbury.

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Helpful?
Thank Marie-Hélène B
KentC-DDP1575, Public Relations Manager at Quality Inn & Suites, responded to this review

thank you for the great revue and glad you and your family enjoyed themselves during your stay ,we hope to see you again in the near future

Kitchener, Canada
Reviewed 14 January 2016

Clean place for business stops, not beautiful or inspiring. The front desk staff is nice if you need anything. There used to be a small restaurant on location, that is now closed. So you need to drive anywhere you want to go.

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Helpful?
Thank alex b
KentC-DDP1575, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Alex sorry our hotel was nt not inspiring to you ,yes our restaurant is closed during the day but open for breakfast ,we do recommend local restaurant and most of them delivers even up to your room . yours truly

Picton, Canada
Reviewed 31 December 2015

This used to be Best Western, got relabeled recently. Decent and clean, it has older wing at the front, newer with larger rooms at the back. One annoying detail is that there is ongoing construction, fixing, painting, which has been going for long time. Floors are a bit strange, feels like loose wooden planks, so you can hear it when...

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Helpful?
Thank Neno S
KentC-DDP1575, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Neno I apologize if we did nt fill your expectations during your stay but rest assure all the renovations are done and over

Niagara Falls, Canada
Reviewed 27 November 2015

After checking in I learned the hotel was under massive renovations when I was walking down the hallway to my room, walls were painted and smelly and not a business environment. The heater in room was programmed to not go above 24 but it felt much colder, clearly a program to save money for hotel and not make customers comfortable....

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Helpful?
1Thank Stephen R
Berthierville, Canada
Reviewed 16 November 2015

everything was perfect, thanks to you quality inn. I ll Come back for sure. Very quiet, helpful employees, good breakfast, comfortable equipment with an indoor pool. Little town, little hotel, big save and beautiful staff.

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Helpful?
Thank Sandrine Q
Ottawa, Canada
Reviewed 24 September 2015

I wish I could put a zero. Here is why: After having several mistakes with my parents and my guests reservations (I am not counting the fact that the hotel was sold and no reservations were transferred because I am aware that is not their fault) and some staff being rude to us, my parents and my guests several times...

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Helpful?
3Thank Chantal G

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Quality Inn & Suites. Each room is fully equipped with cable satellite television and high speed and wireless Internet access. Business guests staying at this Ontario hotel will appreciate the business services and meeting banquet facilities. Located less than 15 kilometers from the Hawkesbury Sports Complex, The Ottawa River and the Golden Anchor Arena. This Ontario hotel is ideal for the outdoor sportsman offering easy access to a variety of outdoor activities including golfing, curling, fishing, boating, swimming, biking and rafting. ... more   less 

Additional Information about Quality Inn & Suites

Address: 1575 Tupper Street, Hawkesbury, Ontario K6A 3T5, Canada (Formerly BEST WESTERN PLUS L'Heritage)
Region: Canada > Ontario > Hawkesbury
Price Range: ₹ 4,899 - ₹ 9,696 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Best Western Hawkesbury
Hawkesbury Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
2 questions
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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the north side, facing away from county road 17, would be quieter, especially on the second floor.”
 of 5 bubbles Ottawa_retiree, 5 Jun 2016 | Read review
“request top floor end of hall room for a quiet night”
 of 5 bubbles 855MicheleL, 29 May 2016 | Read review
“we chose close to the pool”
 of 5 bubbles A69BHmelaniem, 28 Apr 2016 | Read review
“first floor is great for family, same level as the pool and te restaurant”
 of 5 bubbles 520marieh_l_neb, 28 Mar 2016 | Read review
“do not stay at this hotel”
 of 5 bubbles stephenr345, 26 Nov 2015 | Read review
5 of 5