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Best Western Voyageur Place Hotel

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259 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Voyageur Place Hotel
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Showing 256: English reviews
London, Canada
Reviewed 30 September 2016

We found the staff very friendly and helpful. The rooms were clean and very comfortable. Great location. mall across the street, theatres, shopping and restaurants near by. Nice place to get away without spending a fortune.

Review collected in partnership with Best Western
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Helpful?
Thank Sandra B
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

Dear Sandra, I thank you for recognizing our caring team and clean rooms as these are two of our key commitments at the Best Western. As you mentioned, we are positioned well with many conveniences in the area, within walking distance. We look forward to your return, with gratitude, Lynda Aucoin, General Manager

Sedona
Reviewed 25 September 2016

Had a recent stay at this hotel in the middle of September. We have Diamond status with this chain, and they were sold out that night- so I wasn't expecting an upgrade. However, when we checked in about 2 PM that day, I asked the front desk person if this was their best available room. As a Diamond, we are...

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Helpful?
1Thank GREG C
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

Dear Greg, I see from your profile your hobby is “travel hacking”; partaking in “luxury travel on a pauper's budget”. You reserved the least expensive, economy room, on the exterior, upper level, far back section of our property months ago when all 15 room types were available to purchase. You got the room you booked as it was a completely...

London, Canada
Reviewed 10 September 2016

The person at the front desk during check in did not seem friendly or happy at all, she seemed tired and gave the impression off she didn't want to be there. The hotel Lobby is nice, however quite small. No pool but was given pool passes. The hotel rooms are dated. The A/C in our room was only hot air....

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Helpful?
Thank Sarah O
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

Dear Sarah, On behalf of the team, I wish to apologize for not exceeding your expectations as that is what we strive to do. Please let me know when you stayed with us and in what room such that we can use the feedback you provided and offer a superior experience for guests in the future. Thanking you in advance,...

Reviewed 29 August 2016

Stayed here for a wedding at the Holland Marsh Winery. Staff was wonderful and very attentive and polite in all aspects. My husband and I were upgraded to the King suite which was a nice welcoming surprise. Will def. recommend. LCBO and Shoppers were within a 30 second walk across the parking lot. Only negative was the slow elevator.

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Helpful?
Thank Marlena B
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

Dear Marlena, We genuinely appreciate your recommendation for us on Trip Advisor. We pride ourselves on being in the business of making memories and welcome the comments you shared regarding your stay. Thank you again for your acknowledgement, Lynda Aucoin, General Manager

Edmonton, Ab
Reviewed 24 August 2016

We made a last minute decision to stay in Newmarket and picked the Best Western. The receptionist was great. When I arrived she was on the phone with someone, looked at me and let me know she knew I was there. I walked away from the desk while she was on the phone and another person came in and checked...

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Helpful?
Thank Dinolady
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

We are so happy you enjoyed your stay with us. Guests have been pleased with their sleeping experience on the Simmons Beautyrest® pillow top beds with new duvets that we have in all our rooms. Thanks for the recommendation, Lynda Aucoin, General Manager

Shanghai, China
Reviewed 24 August 2016

We stayed a couple nights while family stayed well over a week. The rooms were nice, clean and a decent size. The beds were okay, not overly hard or soft. (Pillows were awesome, and PLENTY) The staff were excellent, very helpful and always smiling. Very happy with customer service. Though the hotel had no pool, they did offer a free...

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Helpful?
Thank Quarrell
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

Dear Quarrell, Thank you very much for your kind feedback. We truly appreciate it. If your travel brings you back to Newmarket; it would be our pleasure to serve you again. Sincerely, Lynda Aucoin, General Manager

Kitchener, Canada
Reviewed 23 August 2016

We were in the area for a wedding and stayed for 1 night at this hotel, which we've stayed at several times before. It is comfortable and pleasant. The staff are friendly and helpful, the rooms are large and very clean, and the beds are very comfortable. The hotel has been redecorated since we were last there.

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Helpful?
Thank 219judyg
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

Dear Judy, It was kind of you to take the time to post a review and also notice we have been busy redecorating. It is our pleasure to have met your needs as we feel rewarded when guests choose to return. Regards, Lynda Aucoin, General Manager

Canton, United States
Reviewed 11 August 2016

I was so impressed with all of the staff from the front desk to housekeeping. They truly understand the concept of Customer Service. Each morning I was greeted by the staff to welcome me to my day and ascertain if I had had a good night's rest. They all wanted to make sure that all of my needs were met....

Review collected in partnership with Best Western
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Helpful?
Thank Carol M
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

Dear Carol, We really appreciate your “Best Customer Service” online review. I thank you for recognizing our caring team and clean rooms as these are two of our key commitments. Our guests often praise The Buttery Restaurant as it has ranked among the top 3 (of 227) restaurants on Trip Advisor for years. Thanks again, Lynda Aucoin, General Manager

Sarnia, Canada
Reviewed 9 August 2016

We had booked our room through Expedia and were disappointed to find that meant our room was to be in the motel-like section of the property, and on ground level. We didn't need the room immediately (we did arrive before normal check-in) but would be returning later in the evening. The staff worked with us and for a minimal upgrade...

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Helpful?
Thank 24vacation
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

We appreciate your recommendation and look forward to your return. I hope your experience will encourage all readers to contact the Hotel directly (whatever chain that may be) to reserve exactly what they expect rather than booking through an online travel agent. We have staffed our Front Desk to answer those calls. With Gratitude, Lynda Aucoin, General Manager

Ottawa, Canada
Reviewed 25 July 2016 via mobile

Hotel was great for our one night stay. Staff very friendly and always greeted us . The room was clean and spacious for our family. The air conditioning was loud as it was an older unit by the window. It also blows the curtains out and the sun shone through early in the morning. I'm a light sleeper when travelling...

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Helpful?
Thank Shannon R
Lynda A, General Manager at Best Western Voyageur Place Hotel, responded to this review

Dear Shannon, It is rewarding to read that we were able to earn your recommendation after a short visit. As you can imagine, in recent weeks, the air conditioners have been running steadily and keeping our Maintenance department busy with tune ups. Thank you for alerting us to a noisy one. In appreciation, Lynda Aucoin, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Our modern, 100% smoke free hotel offers meeting and conference facilities for up to 75 people, full service restaurant and 97 well-appointed guest rooms, featuring Simmons Beautyrest® Pillow Top mattresses, 37″ HD LCD TV’s, FREE WiFi High Speed Internet, and free parking. ... more   less 

Additional Information about Best Western Voyageur Place Hotel

Address: 17565 Yonge St, Newmarket, Ontario L3Y 5H6, Canada
Region: Canada > Ontario > Newmarket
Price Range: ₹ 5,142 - ₹ 7,208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Voyageur Place Hotel 3*
Number of rooms: 97
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Hotwire, Best Western, Travelocity, Priceline, TripOnline SA, Cheap Tickets, Evoline ltd and HotelQuickly so you can book your Best Western Voyageur Place Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Newmarket
Newmarket Best Western
Best Western Voyageur Place Hotel Newmarket, Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Voyageur Place Hotel staff and other travellers.
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Questions? Get answers from Best Western Voyageur Place Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on 4th floor on rear of hotel. Had issues with noise in next room and hallway.”
AsIfOttawa, 14 Mar 2017 | Read review
“there are two sections, I like the tower instead of the two story high building (room door open to the outside like a motel)”
Sleeman1999, 8 Feb 2017 | Read review
“Go for an inside room unless you want a "Motel" type room”
bjchmummy, 8 Feb 2017 | Read review
“I like the ground floor. You can park right outside your room and access your vehicle from the sliding glass doors.”
kevswick, 8 Dec 2016 | Read review
“For seniors or the physically disabled with baggage, a ground level room is likely the better choice.”
zephyer1947, 15 Nov 2016 | Read review
5 of 5