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Holiday Inn Express Hotel & Suites Newmarket

224 reviews
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Traveller (39)
Room & Suite (20)
Dining (4)
Overview
  • Excellent20%
  • Very good31%
  • Average18%
  • Poor12%
  • Terrible19%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
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Reviews (224)Write a Review
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All reviewswould stay here againfitness roomfree breakfasthot breakfastlcd tvlarge roomfridge and microwavehockey tournamentyogurtminute drivebeds were comfortableparentsinchwashroominnshighwaycanada
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11 - 15 of 221 reviews
Reviewed 4 October 2017

Stayed 1 night to attend memorial party for a recently departed friend and this was very handy. Easy to find, friendly welcome and easy check-in. Room was very clean and the bed comfortable. Bathroom very clean and all amenities just like you expect in a...More

Thank Arthur M
Response from HolidayInn N, Manager at Holiday Inn Express Hotel & Suites NewmarketResponded 31 October 2017

Thank you for writing a feedback for us! We are sorry for your loss and are glad that your stay with us was enjoyable during this time. Guest satisfaction is very important to us! Sincerely Guest Services Manager

Reviewed 24 August 2017 via mobile

The broken closet mirror held together with duct tape was a great first impression. I was so tired when I arrived I didn't even ask to switch rooms. At least the bed was comfy. Lots of "not my long black hair" in the bathroom and...More

Thank skysoleilblu
Response from HolidayInn N, Manager at Holiday Inn Express Hotel & Suites NewmarketResponded 26 October 2017

Thank you for your review! The feedback has been passed over to the management department to review with both the housekeeping and maintenance department. We apologize for for experience with us Sincerely Guest Service Manager

Reviewed 21 August 2017 via mobile

First they messed up our reservation - I booked 2 adjoining rooms as my dad was watching my infant son while we went to a wedding. I confirmed with the woman on the phone that they'd be connected - that is why i booked this...More

1  Thank 123Neon
Response from HolidayInn N, Manager at Holiday Inn Express Hotel & Suites NewmarketResponded 26 October 2017

Requests are never guaranteed but we try to meet the quests requests to the best of our ability. Cribs are not placed inside rooms until the guests are checked in. Mostly due to the fact some rooms are cleaned faster than others. We prioritize early...More

Reviewed 24 July 2017 via mobile

Amazing experience nothing but positive vibes! The staff was friendly and very understanding when there was a minor misunderstanding! The managers were excellent at their job and helpful couldn't have had a better stay 😊😊💯

Thank Jordanne B
Response from HolidayInn N, Manager at Holiday Inn Express Hotel & Suites NewmarketResponded 26 July 2017

Thank you for your review! We're happy to hear that you enjoyed your stay with us! We hope to see you again Sincerely Guest Services Manager

Reviewed 23 July 2017 via mobile

For the price I was really quite surprised how good it was. Clean, comfortable, decent little breakfast (as those all included breakfasts go). Will be travelling quite frequently there and will not hesitate to book again.

Thank BEchirrey
Response from HolidayInn N, Manager at Holiday Inn Express Hotel & Suites NewmarketResponded 26 July 2017

Thank you for taking the time to write a feedback for us! We're happy to see that you enjoyed your stay with us as guest satisfaction is important to us! Sincerely Guest Services Manager

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Banquet Room
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$ 97 - US$ 183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 97 - US$ 183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (39)
Room & Suite (20)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (6)
Questions & Answers
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lemons_46
24 March 2017|
AnswerShow all 4 answers
Response from foxycdn | Reviewed this property |
Not that I'm aware of. However, the hotel is located right across the street from a very popular and busy bar.
0
Votes
Room Tips
"I prefer the upper floors."
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"I always prefer the highest room possible and I got it on floor 5."
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"Upper level away from elevator."
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"Rooms are relatively quiet, but you're on a business trip depending on good, reliable internet, I would..."
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