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Comfort Inn

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142 Reviews from our TripAdvisor Community

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Showing 137: English reviews
Reviewed 17 June 2016 via mobile

This Comfort Inn is really no different from any other... which gives you a great sense of relief knowing what to expect. Front staff are attentive and welcoming, and even accommodated my last-minute request for a late check out. King room was clean and well appointed, and the maintenance staff actually respect the Do Not Disturb sign. Fun little mini...

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Thank G Lee S
Oldham, United Kingdom
Reviewed 9 June 2016

Stayed here for one night when passing through Pembroke. I had a first-floor room in which everything worked and everything was spotless and in good order. The bed was particularly comfortable. The hotel is on a main road but I had no problem with traffic noise. Comfort Inns are normally very goo but I thought this one a little better...

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Thank Maus59
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and very much appreciated. We can assure you that we will do everything possible to create an enjoyable experience for all of our guests. It was a pleasure having you stay at...

Reviewed 30 May 2016 via mobile

I just went here this past weekend with my boyfriend...we were white water rafting and preferred a hotel over camping, cabin etc. They've recently renovated and the place looks great! Attractive, clean, comfortable, nice smelling toiletries (lol) and free breakfast (which includes eggs, not just muffins and other carb stuff!!) I'm not fussy about hotels in general, but I've recently...

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Thank tinacmc
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will do everything possible to create an enjoyable experience for all of our guests. We hope to see you again soon! Thanks again for your...

Renfrew
Reviewed 18 May 2016

I stayed at the Comfort Inn the night my wife had emergency surgery. The desk clerk was extremely helpful and accommodating. The hotel is on the main street and close to everything, from restaurants, gas stations drug stores etc. The breakfast was excellent though the seating area is a little small. The room was very clean and comfortable.

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Thank Gerald L
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can you that we will do everything possible to create an enjoyable experience for all of our guests. We hope to see you again soon!

Ottawa, Canada
Reviewed 21 April 2016

Stayed here in Mar and April of 2016... Nice changes in place, renovations were overdue. Linens good, beds comfortable, bathrooms nicely done, new floor tiles, up dated wall coverings, mirrors, counters. Sleeping area, new carpet, desk, frig and microwave in room which is a great bonus without having to pay for use. Sofa in each room I have stayed, which...

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Thank JJ1959
Kingston, Canada
Reviewed 20 April 2016 via mobile

Great place to stay. Clean and comfortable. Look forward to staying here when I am working in the area. Across from Burger King and close to other restaurants. Free breakfast as well. Typical for similar lodgings. Ask for the patio door rooms on the first floor.

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Thank JbCa30
Pembroke, Canada
Reviewed 23 March 2016

Nothing inspiring. Broken heating. Loud. Motel quality rooms. When it's the only thing available you should stay here. But certainly clean. Front desk lady was very kind and helpful. Reservations aren't likely required.

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1Thank Scott F
Lindsay, Canada
Reviewed 27 January 2016

Our room was near a side entrance and it was noisy. The room smelled like smoke. The heater didn't work well. The beds were ok but too short. Although they say they are double beds, I think they are 3/4. When we went downstairs to have breakfast, there was no room to sit as there were only 3 tables and...

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Thank 490reviews
Kim S, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using your feedback to make improvements to ensure we offer an exceptional...

Garson, Canada
Reviewed 24 January 2016

I called and asked question about location about snowmobile access when booking, the call center contacted someone ??? who knows but they replied by saying - No problem for the access. As we approached the hotel on trail there was even signs showing direction to hotel ..4 snowmobiles had to drive down main city roadways for over a km which...

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Thank R R
Kim S, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to respond to our online survey. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests...

Reviewed 26 November 2015 via mobile

Great hotel! Clean and dog friendly. A bunch of hockey teams staying there but was still pretty quiet. We were part of one. Close to everything. Breakfast was good. Staff friendly. Lots of parking. Beautiful view of the river. We would stay there again!

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Thank Janis M
Kim S, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for completing our on line survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will do everything possible to create an enjoyable experience for all of our guests. We hope to see you again soon! Sincerely, Carolyn Aubin-Elliott General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The newly renovated Comfort Inn Pembroke is 100% smoke free. All guest rooms have a 32 inch flat screen television, refrigerator, microwave, wireless internet, hair dryer, coffee maker, iron and board. Ground floor rooms have patio door access. Enjoy a complimentary breakfast in the new breakfast room. Items include eggs, bacon or sausage, freshly made waffles, yogurt, fresh fruit, assorted breads and cereal, juice, coffee and tea. The only hotel overlooking the Ottawa River in Pembroke, The Pembroke Comfort Inn offers a large back yard for you to relax in. Putt 9 holes, BBQ your dinner or just lounge on our sundeck and enjoy the sun. ... more   less 

Additional Information about Comfort Inn

Address: 959 Pembroke St E, Pembroke, Ontario K8A 3M3, Canada
Region: Canada > Ontario > Pembroke
Price Range: ₹ 5,498 - ₹ 8,574 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 60
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Also Known As:
Comfort Hotel Pembroke
Comfort Inn Pembroke, Ontario
Pembroke Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 119 was very quiet, and I could park by my large patio door.”
 of 5 bubbles Colin1062, 24 Feb 2017 | Read review
“Since I have limited mobility, getting a room on the main floor was very helpful”
 of 5 bubbles caplanjoel, 16 Feb 2017 | Read review
“facing river would be quieter”
 of 5 bubbles DianaA817, 29 Sep 2016 | Read review
“call the Hotel directly. I went through the online business and was told the hotel was sold out, it wasn't so I booked 2 rooms.”
 of 5 bubbles Chinesefoodlover75, 10 Aug 2016 | Read review
“Rooms on the ground floor have doors onto the parking lot which makes it easy to unpack/pack your car but are more $..”
 of 5 bubbles 155019tripper, 21 Jul 2016 | Read review
5 of 5