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Holiday Inn Express Toronto - Markham

HIExpress.comUS$ 117*
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Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Toronto - Markham
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232 Reviews from our TripAdvisor Community

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Showing 223: English reviews
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London, Ontario
Reviewed 4 weeks ago

This hotel was fairly average, but the staff was probably the best staff that I have seen at a hotel EVER! They were so helpful and accommodating (from recommendations for entertainment and restaurants to giving our group a meeting room in the evening to have a team dinner).

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Helpful?
Thank COOPS4
Diana A, Front Office Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear COOPS4, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your last stay with us. A positive guest experience is something our staff takes great pride in, so we highly value your feedback. We hope you will visit us again. Sincerely, Diana A. Front Office Supervisor

Hackensack, New Jersey
HOTEL’S FAVOURITE REVIEW
Reviewed 25 September 2016 via mobile

Gave it a 4 stars in the May visit. Return in September and was treated with great service from manager Joseph. We're not satisfied with the suite upon arrival .Joseph took us and showed us another suite which was much better and he was so considerate that our suite was in the same floor with my other families (5) rooms....

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Helpful?
Thank shl12513
About Hotel's Favourite Review
Joseph F, Front Office Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear Shl12513, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I am happy to hear that you enjoyed your suite and was able to enjoy your stay with your family members. We hope you will visit...

Hamilton, Canada
Reviewed 11 April 2017

The size of hotel i like - not toooo big so not full of sports teams on the weekend! (well maybe one group of little guys but they're too cute!) Excellent beds, great staff, the breakfast is an added bonus. Unfortunately I didn't get to use the pool but a few people looked like they were enjoying it! The neighbourhood...

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Helpful?
Thank byehammertown2
Joseph F, Front Office Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear Byehammertown2, Thank you for taking the time to share your recent experience at The Holiday Inn Express & Suites Toronto-Markham with us. We thank you for your positive compliments. My team is doing their very best to meet and exceed our guest expectations day in and day out. Whenever they hear such positive compliments they feel highly energized and...

Calgary
Reviewed 22 March 2017

We booked a suite as it was advertised as having a sofa sleeper. When we arrived there was no bedding on it - we asked at the front desk but were told there was nobody around to make it up. We found the linens in the (tiny) closet intending to make it up ourselves, but when we pulled it out,...

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Helpful?
1Thank Deborah T
Joseph F, Front Office Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear Deborah T., Thank you for taking the time to complete this review in regards to your recent stay at the Holiday Inn Express & Suites Toronto-Markham. As we pride ourselves on delivering a memorable hotel experience during your travels, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been...

Reviewed 17 March 2017 via mobile

I travel every week and stay in a variety of hotels. Most recently I have stayed for 8 weeks in Richmond Hill, Toronto, Ontario and stayed at a local Hilton. The company asked me to move to the hotel other team members are staying at so I shifted to this hotel for this week. My honest and my first ever...

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Helpful?
Thank Steven S
Joseph F, Front Office Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear Steven S, Thank you so much for taking the time to complete a review regarding the experiences during your recent stay. Your comments and scores are one of the best tools we have for maintaining the highest level of comfort and service that our guest expect and deserve. We want our guests to have the best experience possible where...

Ontario, Canada
Reviewed 15 March 2017

Beware!!! This hotel charges a Destination Marketing Fee they list as a tax. Taxes in Canada are 13% HST not 16%. This "Fee" is optional but they do not disclose this. This hotel just rips you off and claims it as a tax. This is an illegal bait and switch game. Quote you at one rate and charge you more...

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Helpful?
1Thank Doug D
Joseph F, Front Office Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear Doug D, Thank you for your recent stay and for being a loyal IHG Rewards Club member. Allow me to apologize for any misunderstanding that you may have experienced with regards to the taxes and fees that were charged. We do charge only 13% HST and a CFF fee of 3%, the same is disclosed at the time of...

Ottawa, Canada
Reviewed 6 March 2017

I've stayed at this location a few times. Its new, clean and convenient. Plus the complimentary breakfast is always a time saver! However, out of the 4 stays - 3 of them encountered elevator problems! For a place that only has two elevators and nine floors, it's a huge problem and concern! When I say problems - it means one...

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Helpful?
1Thank Italianman69
Joseph F, Front Office Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear Italianman69, Thank you for your feedback on the Holiday Inn Express & Suites Toronto-Markham. All reviews are taken into consideration by management to identify areas of improvement and it seems like we need to improve drastically on our elevator services. We will be going in for a renovation in the very near future and I will make sure to...

Brooklyn, New York
Reviewed 1 March 2017

Stayed at this Holiday Inn because of its proximity to the Richmond Hill Arts Centre for a dance competition. The hotel is off Yonge Street which has many restaurants & local stores. Accomodations were great for competitors with their large costume racks. Although the Arts Centre is approx. 15 min away it was easy to get to by car.

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Helpful?
Thank Eileen P
Joseph F, Front Office Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear Eileen P., The Holiday Inn Express & Suites Toronto-Markham would like to express our gratitude to you for taking the time to leave such a complimentary review. We make every effort to ensure our guest’s experiences are superb. We sincerely hope that you will choose to stay with us again on your next trip to Richmond Hill. Thank you,...

Paris, France
Reviewed 24 February 2017

All good, relatively clean in the common areas, given the clients they have, spacious, etc BUT when you are on the road for business one NEEDS internet and especially at night time the line is so congested that it is unusable. I was there for a week and it was the case every night. Previous week I was in a...

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Helpful?
1Thank GEORGIE_Greece
Joseph F, Front Office Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear GEORGIE_Greece, Thank you for your candid review. We apologize that your recent stay did not meet expectations. Allow me to apologize for any inconvenience you may have experienced due to some aspects of our internet. Let me assure you that we want nothing more than to ensure your satisfaction from the time you arrive, up until you leave our...

Enterprise, Canada
Reviewed 21 November 2016

We just visited this Hotel this weekend. We have stayed at most of the Hotels in this area for sports trips, but this was our first time here. The parking area was GREAT (many hotels in the area are poorly set up for parking) the lobby was bright, roomy and clean. The staff was friendly and fun and professional. (Special...

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Helpful?
Thank FourFenwicks
Joseph F, Front Office Manager at Holiday Inn Express Toronto - Markham, responded to this review

Dear FourFenwicks, Thank you kindly for you taking the time to provide such positive feedback on your experience at Holiday Inn Express & Suites Toronto-Markham, and more importantly from the service and advice you received from Samantha. Samantha is most certainly an asset to our Holiday Inn Express & Suites - her care and attention to her clients is evident...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Now open! Holiday Inn Express & Suites Toronto-Markham We are a 100% smoke free hotel located in the vibrant Toronto Northeast business area, the Silicon Valley of the North . This contemporary 10 story hotel is located one block north of Hwy 7 at Leslie St., with easy access from Hwys 404 & 407. On premise features include indoor salt water swimming pool, fitness centre with treadmills, cross trainer, recumbent fitness cycle and spinner, guest laundry, business centre, meeting rooms, and ample parking. Guests Stay Smart with our free Express Start breakfast and wireless Internet access. 117 beautifully appointed rooms and suites meet all your requirements - flat screen LCD TVs, clock radios with iPod docks and wireless Internet access. Guests of the Holiday Inn Express & Suites Toronto-Markham will find this state-of-the-art hotel to be well situated for both business and leisure. Local businesses: Subex Azure, AMD, CGI, Wyeth, IBM, Dynatec, Honda, Acklands-Grainger, Motorola, GMAC, Nike, MMMGroup, Wyeth, Suzuki, Open Text, Tetra-Pak, Bose, Syneron and many other Fortune 500 companies. Local attractions: Historic Unionville, Canada s Wonderland, David Dunlap Observatory, Ontario Science Centre and Vaughan Mills Shopping Mall. Situated near Premiere Ballroom & Conference Centre and Le Parc Conference and Banquet Centre. ... more   less 

Additional Information about Holiday Inn Express Toronto - Markham

Address: 10 East Pearce Street, Richmond Hill, Ontario L4B 0A8, Canada
Region: Canada > Ontario > Richmond Hill
Price Range: ₹ 6,617 - ₹ 10,186 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Toronto - Markham 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Holiday Inn Express Toronto - Markham Hotel Richmond Hill
Holiday Inn Richmond Hill
Holiday Inn Express Toronto - Markham Richmond Hill, Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Toronto - Markham staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Express Toronto - Markham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not that many rooms to choose from but i always try the usual "away from elevators and ice machines " and had a great room”
byehammertown2, 10 Apr 2017 | Read review
“Don't plan on using the sleeper sofa to actually sleep on.”
DeborahT840, 22 Mar 2017 | Read review
“Ask about the suites...they offer great value for families.”
FourFenwicks, 20 Nov 2016 | Read review
“they're all the same, bring ear-plugs if you're concern with fridge noise (or just unplug it)”
echo-i, 16 Nov 2016 | Read review
“Jacuzzi suites are amazing!”
dejesus23, 10 Sep 2016 | Read review
5 of 5
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US$ 117* /night
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Prices are for 1 room, 2 adults
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