We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
04/06/2017 05/06/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Holiday Inn Express Hotel & Suites Waterloo - St Jacobs

    14 Benjamin Rd, Waterloo, Ontario N2V 2J9, Canada
    Hotel website
    Save
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 107
          US$ 107
          US$ 107
          Traveller (36)
          Room & Suite (66)
          Dining (20)
          Homewood Suites by Hilton Waterloo/St. Jacobs, Ontario, Canada
          482 reviews
          #1 of 9 hotels in Waterloo
           
          Courtyard Waterloo St. Jacobs
          309 reviews
          #4 of 9 hotels in Waterloo
           
          Four Points by Sheraton Waterloo-Kitchener
          221 reviews
          #5 of 9 hotels in Waterloo
           
          Delta Hotels Waterloo
          274 reviews
          #2 of 9 hotels in Waterloo
           
          Overview
          • Excellent62%
          • Very good27%
          • Average7%
          • Poor1%
          • Terrible1%
          Travellers talk about
          “outlet mall” (52 reviews)
          “st jacobs” (28 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Room Service
          Suites
          Fitness centre
          Multilingual Staff
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          2.5 Star Hotel
          All hotel details
          Offers from Holiday Inn Express Hotel & Suites Waterloo - St Jacobs
          Special Offer: Book Direct and Save
          Hotel deals
          Homewood Suites by Hilton Waterloo/St. Jacobs, Ontario, Canada
          482 reviews
          #1 of 9 hotels in Waterloo
           
          Courtyard Waterloo St. Jacobs
          309 reviews
          #4 of 9 hotels in Waterloo
           
          Four Points by Sheraton Waterloo-Kitchener
          221 reviews
          #5 of 9 hotels in Waterloo
           
          Delta Hotels Waterloo
          274 reviews
          #2 of 9 hotels in Waterloo
           
          {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$ 107.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Waterloo hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "068a23512d654c27b6c8c1a6f1fd3fb4", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":3523352,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[53965450],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":6,"year":2017},"checkout":{"day":5,"month":6,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":107,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"068a23512d654c27b6c8c1a6f1fd3fb4","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":107,"lowestMetaPrice":107,"additionalPartner":false,"highestMetaPriceDisplay":107,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":107,"lowestMetaPrice":107,"highestMetaPriceDisplay":107,"hotelName":"Holiday Inn Express Hotel & Suites Waterloo - St Jacobs","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjA2OGEyMzUxMmQ2NTRjMjdiNmM4YzFhNmYxZmQzZmI0IiwiQUlLIjoiMTg4M2ZhY2FiNGEyNGUxMjkwOWI2NzgzMmE0MmYzMjkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "04/06/2017", "checkOut": "05/06/2017", "lowestPrice": "US$ 107", "hasDates": true, "hacComplete": false, "contentIdMappings": {"109203970":"HotelsCom2IB","78958838":"OrbitzEWS","53965450":"TravelocityEWS","79529056":"CheapTicketsEWS","45094270":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
          Write a Review
          Turn Your Opinions into Points!
          Turn your opinions into JPMiles
          Turn your opinions into PAYBACK Points
          *You can enroll in only one programme at a time to earn rewards for reviews.
          JPMiles / Payback Arrow
          JPMiles / PAYBACK
          50
          Reviews (308)
          Traveller rating
          Traveller type
          Time of year
          Language

          1 - 5 of 308 reviews

          Reviewed 6 days ago

          I stayed in this hotel for couple of nights in April 2016. I found the water too hard- soap did not come out when I had the shower (both in room as well as in pool area). I wrote a review in IHG website thinking...More

          Thank Shelly R
          Hotel's Favourite
          Reviewed 1 week ago via mobile

          Stayed here for an on site conference. The hotel is nice and clean. The staff is very attentive. The breakfast is ok and they switch it up each say (at least it was the 2 days I was there). Guide example they had scrambled eggs...More

          Thank zurberts
          Response from Naushad, General Manager at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs

          Dear zurberts, Thank you for taking the time to share your recent experience with other visitors. Our premier location is ideal for anyone coming to visit the Elmira/St. Jacob’s Region to catch a play, do some quick shopping at the Outlet Mall or even try...More

          Reviewed 2 weeks ago

          I would have given this Hotel 5 stars had the WIFI in my room on the second floor worked well. The WIFI needs serious upgrade. I was given an Ethernet cable to connect my computer but I could not reliably use WIFI on my phone.More

          Thank Franckius
          Response from Naushad, General Manager at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs

          Dear Franckius, Thank you for bringing that to our attention. We’re happy we were able to provide you with a solution to your problem. Once again, thank you for your comments and we look forward to seeing you again in the future! Safe Travels from...More

          Reviewed 4 weeks ago via mobile

          Great hotel. Fantastic room, very quiet, wonderful service, loads of great amenities in king suite, and great value! Outstanding housekeeping. Very friendly staff and scent-free — a definate bonus. Will definitely return.More

          Thank JMartell48
          Response from Naushad, General Manager at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs

          Dear JMartell48, Thank you for taking the time to share your recent experience with other visitors! Our premier location is ideal for anyone coming to visit the Elmira/St. Jacob’s Region to catch a play, do some quick shopping at the Outlet Mall or even try...More

          Reviewed 28 February 2017

          So I booked this on their website and booked firm - it wasn't until after I got my confirmation I was alerted that the pool was closed. The Manager gave me some extra hotel points for the inconvenience. The staff was amazing - everyone was...More

          1  Thank Elizabeth M
          Response from Naushad, General Manager at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs

          Dear Elizabeth M, Thank you for taking the time to share your recent experience with other visitors. Our premier location is ideal for anyone coming to visit the Elmira/St. Jacob’s Region to catch a play, do some quick shopping at the Outlet Mall or even...More

          Homewood Suites by Hilton Waterloo/St. Jacobs, Ontario, Canada
          482 reviews
          #1 of 9 hotels in Waterloo
           
          Courtyard Waterloo St. Jacobs
          309 reviews
          #4 of 9 hotels in Waterloo
           
          Four Points by Sheraton Waterloo-Kitchener
          221 reviews
          #5 of 9 hotels in Waterloo
           
          Delta Hotels Waterloo
          274 reviews
          #2 of 9 hotels in Waterloo
           
          About
          Amenities
          • Top amenities
          • Free High Speed Internet ( WiFi )
          • Pool
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Breakfast included
          • Room Service
          • Hotel Amenities
          • Free Parking
          • Breakfast included
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Children Activities (Kid / Family Friendly)
          • Room Service
          • Dry Cleaning
          • Multilingual Staff
          • Self-Serve Laundry
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$ 99 - US$ 157 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Accessible rooms
          • Number of rooms
          • 103
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Travelocity, IHG, Hotwire, Priceline, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your Holiday Inn Express Hotel & Suites Waterloo - St Jacobs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Canada >
          • Ontario >
          • Region of Waterloo >
          • Waterloo
          • Also Known As
          • Holiday Inn Express Hotel & Suites Waterloo - St Jacobs Canada - Ontario
          Add Photo Photos
          Traveller (36)
          Room & Suite (66)
          Dining (20)
          Pool & Beach (6)
          Hotel & Grounds (96)
          Bathroom (15)
          Business Centre & Event Rooms (6)
          Family and Play Areas (2)
          Nearby
          The Inn of Waterloo & Conference Centre
          35 reviews
          2.95 km away
           
          Homewood Suites by Hilton Waterloo/St. Jacobs, Ontario, Canada
          482 reviews
          .22 km away
           
          Four Points by Sheraton Waterloo-Kitchener
          221 reviews
          2.29 km away
           
          Courtyard Waterloo St. Jacobs
          309 reviews
          .29 km away
           
          Nearby Restaurants
          Jack's Family Restaurant
          489 reviews
          .05 km away
          The Crazy Canuck
          370 reviews
          .15 km away
          Kara's Market Cafe
          13 reviews
          .99 km away
          The Bistro at Courtyard
          24 reviews
          .33 km away
          Nearby Attractions
          St. Jacobs Farmers Market
          619 reviews
          .25 km away
          St. Jacobs Country Playhouse
          127 reviews
          .20 km away
          Market Road Antiques
          35 reviews
          .16 km away
          St Jacobs Horse Drawn Tours
          23 reviews
          .66 km away
          Questions & AnswersAsk a question
          walt d
          is the hotel pet friendly?
          21 August 2015|
          Answer Show all 2 answers
          Response from Naushad | Property representative |
          Only service animals.
          0
          Votes
          walt d
          Hi, just want to know if the hotel is pet friendly?
          21 August 2015|
          Answer Show all 3 answers
          Response from Elaine P | Reviewed this property |
          Not really sure, best to contact the hotel directly.
          0
          Votes
          janet f
          Hello from England, I'd like to go to this Hotel in 2016 with my Canadian Family. How far are you from Amish/Mennonoite Inns, their shops etc? Also will be need vehicles to travel around as I can get to Kitchener/Waterloo by public transport from Toronto Airport. I know that sounds strange to USA & Canadian people where the motor vehicle is king. In UK its crowded and public transport much quicker! Janet
          5 August 2015|
          Answer
          Response from Naushad | Property representative |
          Hello Janet..Thank you for your message. Our hotel is directly across from the St.Jacobs Farmers Market and is surrounded by Mennonite country. You will need a vehicle to travel around. Many guests rent a car so that it is... More
          0
          Votes
          Room Tips
          "ask if there are large groups ahead of time and requst rooms on higher floors that the parties"
          Read review
          "All Rooms Good, have stayed there 3 times in the last 2 months with family and wife."
          Read review
          "Accessible rooms have more space"
          Read review
          "We stayed on the 3rd floor near the rear of the hotel. It was quiet with no noise from the road."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing