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Holiday Inn Express Hotel & Suites Waterloo - St Jacobs

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Traveller (61)
Room & Suite (75)
Dining (21)
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Overview
  • Excellent65%
  • Very good26%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“outlet mall”(57 reviews)
“farmers market”(61 reviews)
“st jacobs”(36 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (363)
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361 results
Traveller rating
227
95
25
8
6
Traveller type
Time of year
LanguageEnglish
227
95
25
8
6
Show reviews that mention
All reviewsoutlet mallfarmers marketst jacobswet barthe general managernice indoor poolincluded in the room ratecomfortable bedshard boiled eggsyogurtlocation was perfectright next doorhotel is locatedsmall fridgeking bedroom was spotlesswould recommend this hotel to anyone
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1 - 5 of 361 reviews
Reviewed yesterday

My wife and I booked a room here for a two night stay as we have done in the past. This time was extra special as we were celebrating our 18th Anniversary and it is close to the area that we wanted to be. Our...More

Thank Dave A
Hotel's Favourite
Reviewed 15 November 2017 via mobile

I came to this hotel for a weekend away with my mother. The people at check in were friendly and efficient. The hotel was clean. The pool was a tad on the cold side but we had fun anyway. Our room was spacious. My biggest...More

Thank bluebabe83
Response from Naushad, Manager at Holiday Inn Express Hotel & Suites Waterloo - St JacobsResponded 18 November 2017

Dear bluebabe83, Thank you for the 5 Star review complimenting the Hotel. Your feedback is greatly appreciated. Thank you for bringing the subject into our knowledge We endeavor to make improvements to ensure the continued satisfaction of all our guests. We hope to welcome you...More

Reviewed 1 week ago

We stayed here with a group of ten rooms. Everyone was very impressed with everything about their stay. Great rooms, lovely breakfast, and super accommodating and friendly staff. The complimentary meeting room was just the icing on the cake. It allowed us to quietly get...More

Thank traveller19792018
Response from Naushad, Manager at Holiday Inn Express Hotel & Suites Waterloo - St JacobsResponded 1 week ago

Dear traveller19792018, Thank you for the 5 Star review complimenting the Hotel. Your feedback regarding the rooms, breakfast and staff is greatly appreciated, We endeavor to make improvements to ensure the continued satisfaction of all our guests. Next time please try our indoor heated water...More

Reviewed 1 week ago

Holiday Inn in St Jacob’s is a great hotel in a great location and I cannot say enough good things about the service provided, especially by Nick the manager. He went above and beyond to make sure my family was taken care of. We will...More

Thank BillyBob047
Response from Naushad, Manager at Holiday Inn Express Hotel & Suites Waterloo - St JacobsResponded 1 week ago

Dear BillyBob047, Thank you for the 5 Star review complimenting the Hotel. Your feedback is greatly appreciated, We endeavor to make improvements to ensure the continued satisfaction of all our guests. We hope to welcome you back again soon!! Thank You! Warm Regards, The Management-...More

Reviewed 2 weeks ago

This is hotel is in a quiet , low-traffic area. Very peaceful. we stayed here for a week, free hot breakfast everyday. It has laundry at the ground floor and a pool, plus Tuesday evening light dinner or snack. Coffee and hot choco and hot...More

Thank ric1215
Response from Naushad, Manager at Holiday Inn Express Hotel & Suites Waterloo - St JacobsResponded 2 weeks ago

Dear ric1215, Thank you for the 5 Star review. Your detailed feedback regarding the Location, Laundry Facility, Free Breakfast, Swimming Pool, Complimentary Snacks on Tuesdays, Coffee & Hot Water 24/7 and overall stay is greatly appreciated. We endeavor to make improvements to ensure the continued...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Breakfast Available
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 113 - US$ 164 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 113 - US$ 164 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (61)
Room & Suite (75)
Dining (21)
Pool & Beach (7)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
Ask a question
beatroot
24 August 2017|
AnswerShow all 2 answers
Response from Naushad | Property representative |
hello..thank you for inquiry. unfortunately we do not have a nite time bar. see you soon
0
Votes
walt d
21 August 2015|
AnswerShow all 2 answers
Response from Naushad | Property representative |
Only service animals.
0
Votes
walt d
21 August 2015|
AnswerShow all 3 answers
Response from Elaine P | Reviewed this property |
Not really sure, best to contact the hotel directly.
0
Votes
Room Tips
"went you area member you have more provilege."
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"stay on 6th floor"
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"South rooms face town North rooms face rural farms"
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"Pick a corner room for peace and quiet..."
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