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Courtyard Waterloo St. Jacobs

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Traveller (109)
Room & Suite (71)
Dining (1)
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Overview
  • Excellent60%
  • Very good29%
  • Average6%
  • Poor3%
  • Terrible2%
Travellers talk about
“farmers market”(40 reviews)
“front desk”(54 reviews)
“outlet mall”(35 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
3 Star Hotel
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (399)
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All reviewsfarmers marketfront deskoutlet mallst jacobsrecommend this hotelplayhouse theatrevery nice hotelshort driveroom was spaciousbusiness hotelking suitebooked this hotellots of parkingright next doormarriottlillyfireplace
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91 - 95 of 392 reviews
Reviewed 13 May 2017

Enjoyed my stay for business away from home with the friendly staff and great service at CMSJ. Our meetings were held onsite which made it very convenient. A special shout out to Lilly who always greated me with a smile and left my room clean...More

Thank Ruzena8
Reviewed 8 May 2017

I only stayed here for a short duration (checked in around 1am, left 10am the next day) but overall thought everything looked clean and tidy The biggest issue I have (and it's not the hotels fault) was the other occupants that were there. Constantly slamming...More

Thank Gavimus
Response from Emily M, Operations Manager at Courtyard Waterloo St. JacobsResponded 10 May 2017

Dear Gavimus, Thank you for your TripAdvisor review. We do apologize for the unforeseen disturbance you encounter during your brief stay with us. Our ultimate goal is that all guests with us enjoy a relaxing and comfortable stay. With hospitality, Emily MacCannell

Reviewed 5 May 2017

I stay in many hotels, and I have to say, even though this is only a Courtyard, it has the feel of a full size marriott, and yet is a 'cozy' place to stay. The rooms are warm (in atmosphere) and comfortable, and very clean....More

Thank Onsenhunter1
Reviewed 4 May 2017

We stayed at the Courtyard Sunday night and got a package that included a $50 gift certificate for two restaurants in St. Jacobs and breakfast in the morning. It is a good location near the Market and Outlet Mall as well as other stores such...More

Thank AlmostRetiredNiagara
Reviewed 28 April 2017

I was attending a conference and wanted to stay away from hotels that are full of families attending hockey. The Marriott was a short drive but a great place to relax. It's also conveniently located across from an outlet mall and the St. Jacob's Market....More

Thank paluc502
Response from Emily M, Operations Manager at Courtyard Waterloo St. JacobsResponded 29 April 2017

Dear paluc502 Dear sanfordmk, Thank you for taking the time to respond on TripAdvisor regarding your recent stay with us. I am so pleased to hear that you enjoyed all aspects of your stay with us. We are located in such a great area and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$ 108 - US$ 191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$ 108 - US$ 191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (109)
Room & Suite (71)
Dining (1)
Business Centre & Event Rooms (1)
Questions & Answers
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AlexandriaDan
5 November 2017|
AnswerShow all 10 answers
Response from mard1 | Reviewed this property |
I found the mattress to be firm and comfortable. I also have back problems and slept well.
1
Vote
solterra2014
9 September 2017|
AnswerShow all 7 answers
Response from Onsenhunter1 | Reviewed this property |
No, no pets. Haven't been there since November, most of the senior staff have changed :-(... but its still a great hotel!! (And its only a courtyard!... you'd never know it! Its nicer!)
0
Votes
Elizabeth D
16 October 2016|
AnswerShow all 6 answers
Response from Onsenhunter1 | Reviewed this property |
Its a small, personal size brewer - 4 cup maybe? - with supplied coffee packets. Go the the bistro in the Lobby and get a Starbucks!
0
Votes
Room Tips
"We like ground & double beds. Was able to accommodate our request"
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"away from elevator is nicer."
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"The rooms with fireplace and Jacuzzi are well worth the tiny bit extra they cost."
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"room with the fireplace overlooking a field was nice"
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