We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Courtyard Waterloo St. Jacobs

Save
Traveller (109)
Room & Suite (71)
Dining (1)
Overview
  • Excellent60%
  • Very good29%
  • Average6%
  • Poor3%
  • Terrible2%
Travellers talk about
“farmers market”(40 reviews)
“front desk”(54 reviews)
“outlet mall”(35 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
3 Star Hotel
All hotel details
Offers from Courtyard Waterloo St. Jacobs
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from Courtyard Waterloo St. Jacobs
Special Offer: Member Rates
Hotel packages
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (390)
There are newer reviews for Courtyard Waterloo St. Jacobs
See the most recent reviews
Filter reviews
384 results
Traveller rating
221
113
26
14
10
Traveller type
Time of year
LanguageEnglish
More languages
221
113
26
14
10
Show reviews that mention
All reviewsfarmers marketfront deskoutlet mallst jacobsrecommend this hotelplayhouse theatrevery nice hotelshort driveroom was spaciousbusiness hotelking suitebooked this hotellots of parkingright next doormarriottlillyfireplace
FilterEnglish
Updating list...
81 - 85 of 384 reviews
Reviewed 19 June 2017

What a beautiful Hotel. Perfect location and the rooms are large and inviting. We were blessed to not only have a lovely gal named Crystal help us with our phone reservation (she went above and beyond), but also a fella named Matthew show us the...More

2  Thank 102Maxine444
Reviewed 25 May 2017

We had a room that was wheel-chair accessible. The king size bed was very comfortable and so were the pillows. The large red bathroom was wonderful, except that the floor was flat to accomodate a wheel-chair, and we splashed water over the floor. The room...More

Thank theatrefans2017
Reviewed 13 May 2017

Enjoyed my stay for business away from home with the friendly staff and great service at CMSJ. Our meetings were held onsite which made it very convenient. A special shout out to Lilly who always greated me with a smile and left my room clean...More

Thank Ruzena8
Reviewed 8 May 2017

I only stayed here for a short duration (checked in around 1am, left 10am the next day) but overall thought everything looked clean and tidy The biggest issue I have (and it's not the hotels fault) was the other occupants that were there. Constantly slamming...More

Thank Gavimus
Response from Emily M, Operations Manager at Courtyard Waterloo St. JacobsResponded 10 May 2017

Dear Gavimus, Thank you for your TripAdvisor review. We do apologize for the unforeseen disturbance you encounter during your brief stay with us. Our ultimate goal is that all guests with us enjoy a relaxing and comfortable stay. With hospitality, Emily MacCannell

Reviewed 5 May 2017

I stay in many hotels, and I have to say, even though this is only a Courtyard, it has the feel of a full size marriott, and yet is a 'cozy' place to stay. The rooms are warm (in atmosphere) and comfortable, and very clean....More

Thank Onsenhunter1
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$ 119 - US$ 206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$ 119 - US$ 206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (109)
Room & Suite (71)
Dining (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
AlexandriaDan
5 November 2017|
AnswerShow all 10 answers
Response from mard1 | Reviewed this property |
I found the mattress to be firm and comfortable. I also have back problems and slept well.
1
Vote
solterra2014
9 September 2017|
AnswerShow all 7 answers
Response from Onsenhunter1 | Reviewed this property |
No, no pets. Haven't been there since November, most of the senior staff have changed :-(... but its still a great hotel!! (And its only a courtyard!... you'd never know it! Its nicer!)
0
Votes
Elizabeth D
16 October 2016|
AnswerShow all 6 answers
Response from Onsenhunter1 | Reviewed this property |
Its a small, personal size brewer - 4 cup maybe? - with supplied coffee packets. Go the the bistro in the Lobby and get a Starbucks!
0
Votes
Room Tips
"room with the fireplace overlooking a field was nice"
Read review
"Third floor was quiet"
Read review
"Book early. Fire place rooms not that impressive."
Read review
"Next to the famous St. Jacob outlet mall and Farmer's Market"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing