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Courtyard Waterloo St. Jacobs

CourtyardUS$ 115*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Courtyard Waterloo St. Jacobs
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304 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Waterloo St. Jacobs
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Showing 299: English reviews
Kitchener, Canada
Reviewed 31 March 2016

Enjoyed our stay! The rooms were beautiful and food was yummy!Amazing front staff! Emily Maccannell stood out! She was so friendly, quick, and helped us with everything we needed! Would go back there just to see her!

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Helpful?
Thank ACIRE08
Emily M, Operations Manager at Courtyard Waterloo St. Jacobs, responded to this review

Dear Acire08, Thank you so much for sharing your kind words on Trip Advisor! I am truly glad you enjoyed your experience with the facility and our staff. I will pass your positive comments on too our staff, as they just love hearing about guest stays. I hope to welcome you back to our hotel in the future. All the...

Barrie, Canada
Reviewed 29 March 2016

We only stayed for one night but we really liked this hotel. The Hotel is spotless and the check in area very nicely decorated. The check-in staff are very nice. Our room was very clean and the beds were very comfortable.

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Helpful?
Thank Cheryl P
Emily M, Operations Manager at Courtyard Waterloo St. Jacobs, responded to this review

Dear Cheryl P,, Thank-you for taking the time to tell us about your experiences with the Courtyard by Marriott Waterloo St Jacobs. As our goal is to provide each guest with a unique and memorable experience, I am happy to hear the staff and facilities have met your needs while traveling away from home. We are very fortunate to be...

Reviewed 20 March 2016

All hotel staff was friendly and accommodating. The Jacuzzi/Fireplace room we stayed in was clean and was larger than I expected or have experienced in other hotels. While there is a Bistro on-site, the hours are limited. Could not get wings later on at night because the kitchen was closed, but did at least get some peanuts to go with...

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Helpful?
Thank Bill K
Emily M, Operations Managaer at Courtyard Waterloo St. Jacobs, responded to this review

Dear Bill K, Thank you so much for sharing your feedback regarding your recent stay experience with us at the Courtyard Waterloo St. Jacobs! I am so happy to read that you enjoyed your recent stay with us, and that you were impressed with the service provided to you by our team! We are very fortunate to have a restaurant...

Reviewed 20 March 2016 via mobile

I had booked this hotel as a romantic getaway. The upgraded room with fireplace and jacuzzi tub. This room far exceeded expectations. Clean, fridge in room and plenty of extra towels. House keeping was very helpful (Lilly) when getting ice for our cooler before checking out. Would defiantly recommend to friends .

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Helpful?
Thank Daveinajax
Emily M, Operations Manager at Courtyard Waterloo St. Jacobs, responded to this review

Dear Daveinajax, Thank you for taking the time to respond on TripAdvisor regarding your recent stay with us. I am so pleased to hear that you enjoyed all aspects of your stay with us. From the welcoming atmosphere and getting to meet Lilly (she is fantastic!), to the clean rooms in the hotel. While there are numerous hotels in the...

Reno, Nevada
Reviewed 19 March 2016

Stayed on points that we were given from a problem stay at another Marriott hotel. Front desk staff was very friendly. We were very impressed with the layout of the room. Lots of space for the two of us. The rooms very clean and quiet and the bed was very comfortable. Would definitely come back again.

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Helpful?
Thank Carl P
Emily M, Operations Manager at Courtyard Waterloo St. Jacobs, responded to this review

Dear Carl P , Thank you for taking the time to provide your feedback on TripAdvisor regarding your recent stay with us. I am so pleased to hear it was an enjoyable one! While there are numerous hotels in the area to choose from we thank you for choosing ours to stay at. We look forward to welcoming you back...

Halifax, Canada
Reviewed 18 March 2016 via mobile

The manager of the housekeeping was very rude and seemed very annoyed by everyone and the Bistro was dirty and expensive. Room cleanliness was good but bed squeaked and there was a lot of noise in the hall.

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Thank travellercanada62913
Spring Church, Pennsylvania
Reviewed 17 March 2016

This property is in a nice quiet area; walk to 2 restaurants, the Farmers Market, and a small outlet mall. It is within close driving distance to shops, eateries, and parks. housekeeper Lilly was 👍🏽

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Helpful?
Thank Sharon H
Emily M, Operations Manager at Courtyard Waterloo St. Jacobs, responded to this review

Dear Sharon H Thank you for sharing your experience on tripadvisor! I am thrilled to hear you were able to truly enjoy what our area offers, we are so fortunate to be just steps away from the St.Jacobs Market and only across the road from the outlet mall. I will share your lovely comments with our team and especially Lilly....

Reviewed 15 March 2016 via mobile

I enjoyed my stay at the courtyard with my family and I,great location right near the St. Jacobs market for easy access. I was checked in by a lovely lady named Emily. My experience in the bistro was excellent. Jess in housekeeping brought me towels when needed and my room was spotless.

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Helpful?
Thank meli m
Emily M, Operations Manager at Courtyard Waterloo St. Jacobs, responded to this review

Dear meli m, Thank you so much for taking the time to review our hotel property on TripAdvisor! It was our pleasure to have the opportunity to serve you, and I'm so happy to read that your stay was an enjoyable one! Here at Courtyard Waterloo St. Jacobs, we pride ourselves on providing a clean and comfortable atmosphere, as well...

London, Canada
Reviewed 13 March 2016

Stayed here with my parents for a surprise birthday night away in January. The bistro was great, delicious breakfast and prompt service. We were greeted by the operations manager Emily during checkin and while enjoying our breakfast. Overall the staff was very warm and welcoming. The room was clean and spacious, will definitely be returning.

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Helpful?
Thank 61amanda
Emily M, Operations Manager at Courtyard Waterloo St. Jacobs, responded to this review

Dear 61 Amanda, Such wonderful comments!! Thank you so much for staying with us at the Courtyard Waterloo St. Jacobs, and for sharing your experience with other TripAdvisor followers! It is our commitment to provide exceptional and memorable stay experiences to each and every one of our valued guests, and I am so happy to hear that this was achieved...

Reviewed 8 March 2016 via mobile

It was all trip advisor said it would be and more. Room, hotel staff were fantastic, very accomodating. Close to all the fun stuff we wanted to do, we walked everywhere. Rooms were very clean. Planning our next trip through trip advisor. Great job, thanks!

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Helpful?
Thank James A
Emily M, Operations Manager at Courtyard Waterloo St. Jacobs, responded to this review

Dear James A, Such wonderful comments! Thank you so much for staying with us at the Courtyard Waterloo St. Jacobs, and for sharing your experience with other TripAdvisor followers. It is our commitment to provide exceptional and memorable stay experiences to each and every one of our valued guests, and I am so happy to hear that this was achieved...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard Marriott Waterloo St Jacobs (formerly the Best Western Plus St Jacobs Country Inn) has been recently renovated & features the Bistro Restaurant serving made-to-order breakfast (6am - 10am) & dinner (5pm - 10pm) daily. Lunch available Saturdays. Also features a full-service bar. All guest rooms have a small fridge, microwave, coffee maker, hair dryer, iron and ironing board. ... more   less 

Additional Information about Courtyard Waterloo St. Jacobs

Address: 50 Benjamin Rd, Waterloo, Ontario N2V 2J9, Canada
Region: Canada > Ontario > Region of Waterloo > Waterloo
Price Range: ₹ 6,893 - ₹ 12,322 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Waterloo St. Jacobs 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Best Western Plus St. Jacobs Country Hotel Waterloo
Waterloo Best Western St Jacobs
Best Western St Jacobs Country Inn Hotel Waterloo
Best Western St Jacobs Country Inn Waterloo
Best Western Waterloo
Country Inn Waterloo
Waterloo Country Inn
Best Western Saint Jacobs Country Inn Hotel Waterloo
Courtyard Waterloo St. Jacobs Canada - Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Waterloo St. Jacobs staff and other travellers.
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Questions? Get answers from Courtyard Waterloo St. Jacobs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 1st floor which was fine. Rooms are spacious.”
sanfordmk, 6 Apr 2017 | Read review
“The jacuzzi rooms are lovely.”
LL44, 19 Feb 2017 | Read review
“King bed suite is worth the price!”
saravb40, 5 Jan 2017 | Read review
“311 was a great room on the feront side of the hotel!”
The_Pool_God, 29 Dec 2016 | Read review
“For a couple the Studio with a fireplace was so relaxing.”
billsN9785JN, 9 Nov 2016 | Read review
5 of 5
Courtyard
US$ 115* /night
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ElvolineUS$ 125
Booking.comUS$ 118
PricelineUS$ 118
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Prices are for 1 room, 2 adults
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