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Mystic Springs Chalets & Hot Pools

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337 Reviews from our TripAdvisor Community

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There are newer reviews for Mystic Springs Chalets & Hot Pools
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Showing 331: English reviews
Manitoba
Reviewed 7 August 2016 via mobile

The area is beautiful, with other resorts and hotels and a mountain view. Our chalet was a bit of an odd layout (not exactly spacious for 8), and we had some hiccups with plumbing and sufficient supplies. But! The complex is quiet. Staff was fabulous. Pool was clean. Beds comfy. Morning coffee on the patio in the mountains - doesn't...

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Helpful?
1Thank dreamingofgreece
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for your review, we always appreciate hearing from our guests! We will be sure to pass along your kind words to our staff.

Calgary, Alberta, Canada
Reviewed 6 August 2016

We have stayed at Mystic Springs many times, but most recently in July 2016. I was not impressed. We were charged more than $400 per night and the suite did not warrant that price point. Although the front desk staff were all very friendly we did have to request three times to have someone come and fix our DVD player....

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Thank family2006
Lethbridge, Canada
Reviewed 27 July 2016

Fantastic location, good amenities. Some maintenance issues that should be addressed, such as floors needed a good cleaning prior to our arrival, one roll of toilet paper under the sink had mould on it, and not enough towels for 7 adults that were sharing the suite. The biggest problem we encountered was the main bathroom tooilet was not working and...

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2Thank Lori M
Ann Arbor, Michigan
Reviewed 20 July 2016

We stayed in 110 with 2 bedrooms and bathrooms upstairs and sitting/kitchen area downstairs. We didn't use the pool and were only there a couple nights so no cleaning service came through. It was perfect for the 4 of us - 1 king bed, 2 doubles - so everyone was stretched out and comfortable. There's no view, and it's not...

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1Thank Bamn9497
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for your review, we always enjoy hearing from our guests especially ones that enjoy their time with us. We do hope to see you again soon.

Toronto, Canada
Reviewed 12 July 2016

Nice and clean rooms, front desk staff was very nice and friendly, helped us to book the icefiled tour tickets through phone. Didn't have the chance to try the hot pool then, but it looked very nice and comfy.

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1Thank BearHunt_123
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for your review. We will be sure to pass along your kind words to our staff. Hope to have you back soon.

Edmonton, Canada
Reviewed 2 July 2016 via mobile

This property is a very average property lacks basic housekeeping and comforts. The property backs to a very busy road, this could create some noise issue during night time. Although you are in middle of Canmore ... the property doesn't offer any views. You sometimes don't even realize you are in mountains. There are much better properties.

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Thank SK_Canada_SK
Red Deer, Canada
Reviewed 22 June 2016 via mobile

Fantastic stay! Brought my 2 large breed dogs. I just informed the front staff and they were more than accommodating. Great walking trails behind and around the location. Only a 1/2 hour drive to Banff Upper Hot Springs. Great resturants within walking distance and a brewery you can tour a block over!! Highly recommend!

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1Thank Amy I
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for your review! We always enjoy hearing from our guest! We are so glad you enjoyed your stay with us!

Surrey, Canada
Reviewed 16 June 2016 via mobile

I loved every second of staying here. Very pretty and romantic setting, it was very comfortable. Swimming pool and hot pool was very nice and relaxing. My family enjoyed it a lot. I would recommend it to everyone who's planning to spend some time in Banff and lake Louise. Canmore is a pretty little town.

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1Thank bannydoll
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for your comments, we always love hearing from our guests! We do hope you and your family come back again soon!

West Kelowna, Canada
Reviewed 29 May 2016

This two bed, two bath cabin was very comfortable and homie but need of a bit of repairs. Close to our reception and had an outdoor pool but a bit cool even though they say it's heated. Hot tub was more my likeing.

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1Thank Heidi B
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for your review. We always enjoy hearing from our guests! Hope to have you back soon.

Calgary, Canada
Reviewed 25 May 2016

We have been to Canmore many times, as it is close to Calgary, however this time we decided to go for the May long weekend and make it a family affair. We rented two chalets, side by side, and it was perfect for the 12 of us! The location of this hotel is only a few minutes (driving) from the...

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1Thank Hana_J403
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you so much for your kind words, we always love hearing from our guests. We hope you come back again soon.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Mystic Springs Chalets & Hot Pools

Address: 140 Kananaskis Way, Canmore, Alberta T1W 2X2, Canada
Region: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range: ₹ 10,784 - ₹ 22,848 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mystic Springs Chalets & Hot Pools 3.5*
Number of rooms: 44
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Also Known As:
Mystic Springs Chalets And Hot Pools
Mystic Springs Chalets & Hot Pools Hotel Canmore
Mystic Springs Canmore
Mystic Springs Chalets & Hot Pools Canmore, Alberta
Hotel Style:
#3 Spa Hotel in Canmore
#6 Romantic Hotel in Canmore
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Questions & Answers

Here's what travellers have asked, with answers from Mystic Springs Chalets & Hot Pools staff and other travellers.
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Questions? Get answers from Mystic Springs Chalets & Hot Pools staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Amazing View but still minutes from Downtown Canmore”
 of 5 bubbles ChrisAlisha, 5 Dec 2016 | Read review
“All rooms typically have a view as you are surrounded by mountains.”
 of 5 bubbles patriciabW9990OM, 17 Nov 2016 | Read review
“Unit 144 was great”
 of 5 bubbles slconway90, 2 Oct 2016 | Read review
“All the condo's looked the same!”
 of 5 bubbles tweeddoc, 7 Sep 2016 | Read review
“Most of the rooms seem to be the same.”
 of 5 bubbles TomS1970, 27 Aug 2016 | Read review
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