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See all 28 hotels in Canmore

Mystic Springs Chalets & Hot Pools

373 reviews
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Traveller (80)
Room & Suite (100)
Pool & Beach (25)
Overview
  • Excellent52%
  • Very good29%
  • Average10%
  • Poor5%
  • Terrible4%
Travellers talk about
“the kitchen”(59 reviews)
“living room”(28 reviews)
“outdoor pool”(9 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
3.5 Star Hotel
All hotel details
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Reviews (373)Write a Review
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104
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All reviewsthe kitchenliving roomoutdoor poolmain bathroomgirls weekendboth bedroomsvery nice place to staydvd playerspent nightshousekeeping staffking bedcalled the front deskbanff national parkmain streetbeds were comfortablethree sistersmountain view
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1 - 5 of 366 reviews
Reviewed 1 week ago

overall the location of the place is good not on busy street. Since u have auto check in & out have to call # posted to get any additional needs or supplies. Maintenance with filters or broken taps etc. poor Staff was using a noisy...More

Review collected in partnership with this hotel
Thank tai817
Reviewed 2 weeks ago

Room is clean and tidy, although it is starting to show signs of wear. Been staying at this place each year for 5 years, and overall very satisfied with the rooms. Only issue, something was cooked in the unit that left a strong Odor.

Thank royh682
Response from Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot PoolsResponded 2 weeks ago

Thank you for your review- we always appreciate hearing from our guests. I sincerely apologize for the odor issue you faced while staying with us at Mystic Springs. We do hope you'll come back again soon.

Reviewed 3 weeks ago

bring all our kitchen things like dish clothes , foil cookie sheet and dish soap. if you plan on using more than 5 plates bring paper ones. for the cost 289.00 per night it is pretty plane and outdatedMore

Review collected in partnership with this hotel
Thank kim m
Response from Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot PoolsResponded 3 weeks ago

Thank you for your feedback, we appreciate the comments. We are sorry to hear that your stay was not up to standard and we are working very hard to resolve the issues that you had. Should you wish to return to Mystic Springs in the...More

Reviewed 3 weeks ago

My friends and I had a lovely break, very comfortable, homely and convenient. Unit was a bit tired, not quite as nice as last years but still good. Preferred having the key-card rather than a 9 digit key code, that was a pain.

Review collected in partnership with this hotel
Thank BeverleyRamacsa
Response from Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot PoolsResponded 3 weeks ago

Thank you for your review- we always appreciate hearing from our guests. I sincerely apologize for the issues you faced while staying with us at Mystic Springs. We do hope you'll come back again soon.

Reviewed 4 November 2017

A Jewel in Canmore. We were extremely pleased with Mystic Springs after being victims of an oversold situation, mystic springs staff are very courteous and professional. Accommodations were stellar !!

Review collected in partnership with this hotel
Thank LucyfromSteeleCity
Response from Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot PoolsResponded 8 November 2017

Thank you for your review! We are so happy that you enjoyed your time with us and that it all worked out! We hope you come back again soon.

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Traveller (80)
Room & Suite (100)
Pool & Beach (25)
Dining (2)
Hotel & Grounds (77)
Family and Play Areas (4)
Bathroom (1)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Laundry Service
Children Activities (Kid / Family Friendly)
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Self-Serve Laundry
Room amenities
Refrigerator in room
Things to do
Pool
Hot Tub
Spa
Tennis Court
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$ 127 - US$ 435 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Canmore
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 127 - US$ 435 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Canmore
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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