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Mystic Springs Chalets & Hot Pools

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Traveller (80)
Room & Suite (105)
Pool & Beach (26)
Ratings and reviews
  • Excellent51%
  • Very good30%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“the kitchen”(60 reviews)
“pool and hot tub”(30 reviews)
“living room”(30 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Concierge
Pets Allowed
Spa
Business Centre
Laundry Service
Tennis Court
Self-Serve Laundry
3 Star Hotel
View all hotel information
Location and contact
140 Kananaskis Way, Canmore, Alberta T1W 2X2, Canada
11 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
10 Aug11 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (386)
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Traveller rating
189
111
42
22
15
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189
111
42
22
15
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All reviewsthe kitchenpool and hot tubliving roombbq areagirls weekendbanff national parkbeds were comfortablelake louisecalled the front deskshort drivethree sisterscanadian rockiesunittownhousemountainspetdishwasher
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1 - 5 of 379 reviews
Reviewed 1 week ago

We had a family reunion at Canmore during the Canada Day long weekend. We stayed at Mystic Springs and we were happy with GE location and the amenities the facility offered. The utensils in each chalet were not quite new and would have been better...More

Review collected in partnership with this hotel
Thank sjsm8388
Response from Waymarker, Owner at Mystic Springs Chalets & Hot PoolsResponded 1 week ago

sjsm8388 thanks for your review! we appreciate you taking the time to give us feedback. I am not sure what you mean by utensils but I will have my HK manager go thru the kitchens and make sure all of them are in good condition....More

Reviewed 1 week ago

Great location, wonderful views, nice facility. Rooms are showing some sign of age but we were quit comfortable. Canmore's downtown was a comfortable 1 KM walk from the hotel with plenty of restuarants and coffee shops.

Review collected in partnership with this hotel
Thank 327lornek
Response from Waymarker, Owner at Mystic Springs Chalets & Hot PoolsResponded 1 week ago

Thanks for staying with us 327lornek! Mystic is like a small village in its set up and I am glad you enjoyed your stay. We would love to have you back. Canmore is even nicer in winter!

Reviewed 2 weeks ago via mobile

Of all the places we’ve tried this is our favorite place to stay in Canmore. Love the heated outdoor pool. The Chalets are nice except all the bathrooms are upstairs. Perfect stay for families. It is very relaxing here.More

Thank dinz21seguerra
Response from Waymarker, Owner at Mystic Springs Chalets & Hot PoolsResponded 1 week ago

dinz21seguerra we love you! Thanks for the great review! Mystic is perfect for families without mobility issues for sure. We like to think the stairs help with the training for climbing our beautiful mountain. Come stay with us again and don't forget to let reservations...More

Reviewed 2 weeks ago

The facility responded quickly to feedback provided and said that they were looking into problems we identified. Compensation was mentioned for a future stay. Overall satisfied that our stay was pleasant.More

Review collected in partnership with this hotel
Thank wsaunders2018
Response from Waymarker, Owner at Mystic Springs Chalets & Hot PoolsResponded 1 week ago

wsaunders2018 thanks for the review. We are serious about doing something nice for you in the future! Repeat guests are so important and making sure we take care of our guests are paramount! When you come back write me and I will take care of...More

Reviewed 2 weeks ago

Great time, pool and patio area very convenient for our group to hang out and socialize. Front and back doors on units makes it convenient for getting to the pool and hot tub area. A little earlier check in time would be appreciated.More

Review collected in partnership with this hotel
Thank Joan S
Response from Waymarker, Owner at Mystic Springs Chalets & Hot PoolsResponded 1 week ago

Hi Joan, thanks for the wonderful review. Mystic is great for groups and the yard surround the out door pool does give groups in summer lots of room to mingle and meet. We do try to do earlier check in times under special requests. thanks...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Laundry Service
Non-Smoking Hotel
Children Activities (Kid / Family Friendly)
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Self-Serve Laundry
Room amenities
Refrigerator in room
Things to do
Pool
Hot Tub
Spa
Tennis Court
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$ 210 - US$ 451 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Canmore
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 210 - US$ 451 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Canmore
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (80)
Room & Suite (105)
Pool & Beach (26)
Dining (2)
Family and Play Areas (4)
Questions & Answers
Ask a question
Lisa L
10 November 2015|
Answer
Response from Waymarker | Property representative |
Good Morning! Yes, our hot tub will be open in January, and our outdoor pool is the only one we have, it is heated however and is lovely to enjoy in the Winter.
0
Votes
Room Tips
"Needs upgrade on some stuff. Suggest that staff conduct regular audits to identify improvement areas."
Read review
"no veiw in room 128"
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"Need to arrive early to enjoy the view and stellar accommodations ! We will certainly be back!"
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"street facing units have easy access to street parking"
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