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BEST WESTERN Pocaterra Inn

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BEST WESTERN Pocaterra Inn
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889 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Pocaterra Inn
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Showing 849: English reviews
Edmonton, Canada
Reviewed 30 August 2015

We had a great stay at this hotel. It is a great base for travel to Banff, Radium area, Lake Louise, and of course exploring Canmore. We would highly recommend this hotel to everyone. The staff were pleasant and helpful, the breakfasts were delicious, and the location was perfect.

Review collected in partnership with Best Western
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Helpful?
1Thank Valerie H
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hello Valerie H! Thank-you for the positive feedback! We're happy you were welcomed properly to Canmore, and enjoyed our Hotels' offerings. We hope to be given that opportunity again some time. Take care and all the best.

Edmonton, Canada
Reviewed 27 August 2015 via mobile

This hotel is an excellent choice for families. It has the best pool/waterslide combo--the pool is large, so there is a separate area for swimming. I really appreciated this because most others gave you dodging the sliders when they hit the pool area. Rooms were clean and comfortable. The door wouldn't close properly and the fridge didn't work (keeping this...

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Helpful?
2Thank CB_runrunrun
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi CB_runrunrun, Thank-you so much for a such a positive review. We're sorry about the fridge door, please do let us know next time, and we will have maintenance there right away to solve the problem! Thank-you again. We appreciate your feedback.

Penticton, Canada
Reviewed 21 August 2015

From Start To Finish a most positive experience! The staff were exceptionally wonderful, friendly caring! The room was totally gorgeous, fireplace, balcony, comfortable bed and bedding( we travel with our memory foam pillows but were too tired to bring them in ) even the pillows were totally comfortable!! The free breakfast, which we usually omitt the free breakfasts from hotels...

Review collected in partnership with Best Western
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Helpful?
2Thank Bradford B
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Wow Bradford B! Thank-you so much for your kind comments! We are so thankful for such a great team of staff, and we're glad you felt that too! The breakfast is usually a highlight and we're firm believers in starting the day off right with a great breakfast. Hopefully we'll see you soon! Take care!

Calgary, Canada
Reviewed 20 August 2015

From the time of checking in to checking out, we were impressed by the cleanliness, staff and our accommodations! The hotel lobby smelled clean and fresh (there was even an iced tea/cookie refreshment area) and our suite was very clean. There were many options at breakfast and it was well-stocked throughout the morning. Everything tasted fresh and delicious! The staff...

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Helpful?
3Thank MrsP828
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi MrsP828!, Thank-you so much for your gracious review. We are very happy you enjoyed everything we offer. The coffee card program is certainly something guests like, but it also benefits our Housekeeping team and the Environment! It's not an all-year program, but something we will continue to offer during peak season (Summer)! Hope to see you again!

Humble, Texas
Reviewed 20 August 2015

Room was clean and staff very friendly. Our room had a fireplace in it and a balcony, but not all rooms have a balcony. I love the breakfast there, they had a great cheese omelet. The indoor pool was fantastic with a slide. They had two computers in the lobby for guest to use. Here is a bonus, they have...

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Helpful?
1Thank dancerclown
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hello dancerclown! Thank-you for your review! We had to smile about your touch on the little rabbits that are all around our property. They're everywhere! Nice little touch to our little piece of paradise. We're so happy everything went well at the Hotel. We hope to welcome you again in the future!

Edmonton
Reviewed 20 August 2015

great place to stay with kids. Reasonably priced, clean and inviting. There are several places to eat nearby (few steps away from the hotel) and the swimming pool has a very adequate tall waterside to keep the youngsters busy and to tire them out before bedtime :)

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1Thank NikkiESSSS
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi NikkiESSSS, Thank-you for your review! We're glad you had a blast on the water slide. We're happy you felt welcome, we are grateful for all of our guests. Thank-you for visiting us in Canmore, hopefully we'll see you again! :)

Omaha, Nebraska
Reviewed 18 August 2015

This is a very clean, nicely appointed Best Western, the room was large and served our needs well. The pool was supposed to be open at 7:00am, but the individual who was supposed to turn on the lights (it was quite bright with the large windows and sunrise) didn't show up, and although every other workout area (including the sauna)...

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Helpful?
2Thank Kathleen K
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi Kathleen K, Thank-you for your review. We're glad you enjoyed the amenities of the Hotel for the most part and apologize for the inconvenience that occurred at 7:00am for the pool usage. Usually this isn't much of an issue, but it sounds like things got more complicated than they needed to be. The standard time for the pool to...

Carlisle, Pennsylvania
Reviewed 18 August 2015

This hotel was very neat and clean. Hotel staff were very helpful. The complimentary hot breakfast was excellent as well and so our whole stay was very enjoyable. We had a nice 1st floor room that had a wonderful view of the mountain until someone parked their van right in front of our balcony. So much for the view but...

Review collected in partnership with Best Western
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1Thank wickardp
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi wickardp, We're very happy you enjoyed your stay with us. Please let us know next time in advance, of a particular view you'd prefer and we will always do our best to accommodate it! Thank-you again for your stay and we hope to see you again soon!

Calgary
Reviewed 18 August 2015 via mobile

Despite the low rate for this hotel, it offers many great features! From the smooth check-in, clean rooms, complimentary cookies and iced tea to the good location, easily accessible parking lot and close proximity to Tim Hortons, this is the place to be. We were very happy to stay here with our children, parents, and friends. The pool with water...

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1Thank jettingwithkids
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi jettingwithkids! Thank-you so much for staying with us! We are happy you enjoyed our Hotel and everything we had to offer. The pool sure is a hit with the kids, and I'm glad you had fun. We look forward to the next opportunity we will have to see you again!

Winnipeg
Reviewed 17 August 2015

We booked at this property for 2 nights during a family trip to Banff. We were unable to get a hotel right in Banff so after reading good reviews we booked here. We are so glad that we did! What a fantastic property! We received exceptional service throughout our stay. The front desk staff were fantastic when we checked in,...

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Helpful?
2Thank crystig
PocaterraMgmt, Director of Sales at BEST WESTERN Pocaterra Inn, responded to this review

Hi crystig, Thank-you for your stay! We are so grateful you felt the impact of our service level. We truly care for your experience. We hope to see you again, and look forward to the opportunity to match or exceed this experience.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Nestled amidst the towering peaks of the Canadian Rockies, the Best Western Plus Pocaterra Inn is your ideal lodging choice while visiting Canmore Alberta. From the warm welcome in our lobby to our spacious guest rooms, you are sure to experience superior service while staying with us.Our hotel features tastefully decorated guest rooms with a multitude of amenities including stunning views of the surrounding Rocky Mountains, fireplaces, free high-speed wireless internet, microwaves, refrigerators, coffee makers, and LCD TV’s. Guests can enjoy our daily complimentary hot continental breakfast and access to our business centre, fitness facility, games room and meeting rooms. In addition, our hotel features a whirlpool, steam room, sauna and indoor swimming pool with a large waterslide perfect for the whole family to enjoy.Just minutes away from Banff National Park the Best Western Plus Pocaterra Inn is a great place to explore the Canadian Rockies, natural hot springs, lakes, glaciers, canyons, and ski resorts. When visiting Canmore Alberta, the Best Western Plus Pocaterra Inn will make your stay feel just like home, but better. Our relaxing atmosphere, tastefully appointed rooms and friendly hospitality are the perfect complement to your visit to the Canadian Rockies. ... more   less 

Additional Information about BEST WESTERN Pocaterra Inn

Address: 1725 Bow Valley Trail, Canmore, Alberta T1W 1L7, Canada (Formerly BEST WESTERN PLUS Pocaterra Inn)
Region: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range: ₹ 5,366 - ₹ 18,586 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Pocaterra Inn 2.5*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Best Western, Travelocity, Cheap Tickets, Priceline, Agoda, Reservation Counter and Despegar.com so you can book your BEST WESTERN Pocaterra Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Pocaterra Hotel Canmore
Best Western Canmore
Canmore Best Western
BEST WESTERN Pocaterra Inn Canmore, Alberta
Hotel Style:
#6 Family Hotel in Canmore
#9 Romantic Hotel in Canmore
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Pocaterra Inn staff and other travellers.
6 questions
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Strathmore, Canada
over a year ago

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Questions? Get answers from BEST WESTERN Pocaterra Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This hotel allows pets in some rooms.”
 of 5 bubbles 583dales, 13 Mar 2017 | Read review
“Book REALLY early...like months early to get a good spot.”
  • View from the balcony of room 214
  • View from the balcony of room 214
 of 5 bubbles Sinnayanae, 3 Mar 2017 | Read review
“Sign up with the BestWestern point program to get the best rate”
 of 5 bubbles juliasC4568UX, 26 Feb 2017 | Read review
“Call the hotel directly. The front desk staff is amazing... Just let them know what you need and they are most happy to accomodate!”
 of 5 bubbles zimmfamily2016, 24 Feb 2017 | Read review
“I had a nice big room on the 4th floor. Very quiet and clean”
 of 5 bubbles ronc105, 24 Jan 2017 | Read review
5 of 5