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Quality Resort Chateau Canmore

PricelineUS$ 90*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
US$ 116*
US$ 90*
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US$ 97*
US$ 98*
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Quality Resort Chateau Canmore
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349 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Resort Chateau Canmore
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Showing 323: English reviews
Reviewed 25 December 2015 via mobile

We have spent 2 great nights with my family. This is a good choice to discover awesome places in Canmore and Banff. The hotel is clean and the staff is so kind. Good beds to rest. Amazing hot tub and sauna. Great quality of food in the restaurant

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Helpful?
1Thank Carlos B
Calgary, Canada
Reviewed 14 December 2015

We booked and stayed here for our staff Christmas Party this year. The rooms were kind of shabby and worn down. They were bigger though with an extra front "party room" if you want to call it that, that was convenient. The beds were decently comfortable and there were fireplaces in each room. Beware: Theres a train that runs DIRECTLY...

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Helpful?
Thank Sasha H
GMChateauCanmore, General Manager at Quality Resort Chateau Canmore, responded to this review

Hi thank you for the feed back. I am sorry that the rooms where so hot. We are doing renovations to our rooms as well looking at replacing several a/c units as well.

North Vancouver, Canada
Reviewed 8 December 2015

On the website it was discounted from $400/night to $122/night... I have learned this is a bait technique. I do not recommend this place unless desperate. Location is decent, off the highway. Rooms very typical budget style and beds had a mildew smell though faint. I the lobby is fantastic but people don't sleep in lobbies so... make the rooms...

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Helpful?
1Thank Ross M
GMChateauCanmore, General Manager at Quality Resort Chateau Canmore, responded to this review

Hello, We do not have a rate that high. Not even in our peak season. The beds are fairly new and we are working to improve the rooms. I want to thank you for your feed back.

Calgary, Canada
Reviewed 8 December 2015 via mobile

Parking lot needs to be plowed,check in was quick but unfortunately the room we were given was not done up😬😨!!!We were given another room,upon arrival we noticed in various areas of the room-wall paper coming off,area above shower drain had noticeable damage where you could see metal scratches,the fridge has never been defrosted at least 1 inch ice in the...

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Helpful?
1Thank kanuck2015
GMChateauCanmore, General Manager at Quality Resort Chateau Canmore, responded to this review

Hi Thank you for your feedback. I do appreciate it. I have talked with housekeeping about your concerns. We are also going through all the rooms to Upgrade everything that is possible. It does take time. If you come back I do hope you will give us another change. We aim to do better.

Leduc, Canada
Reviewed 7 December 2015 via mobile

We stayed one night at the hotel. Only one ice machine worked on the fourth floor. The hot tub jets were not functional and there was enough chlorine in it to purify the Nile river and bleach our bathing suits. The mattress was formerly used at a trampoline park and was well worn in to say the least. The room...

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Helpful?
1Thank zmanraddad
GMChateauCanmore, General Manager at Quality Resort Chateau Canmore, responded to this review

Sorry you did not enjoy your stay, We did have problems on the weekend and who ever used the hotel did have there room charges dropped. We did find out on Sunday and closed the hot tub till we can have it repaired. The Ice Machines have been repaired and as for beds we are in the process of replacing...

Winnipeg Manitoba
Reviewed 26 November 2015

First impressions of the room and hotel were good. I was in a fourth floor room with a fireplace. Bed was super comfy. They have obviously been doing some renovations already and it will be great to see it all when it's done. The building has some great bones and the new additions are looking good.

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Helpful?
1Thank Graeme S
GMChateauCanmore, General Manager at Quality Resort Chateau Canmore, responded to this review

Thank you very much for the feed back. We always like to hear what our quests have to say. Hope to see you on your next visit to Canmore.

Calgary, Canada
Reviewed 23 November 2015

on the outskirts of downtown Canmore but walkable distance to everywhere. Good value and average accomodations. Cold floors in the morning.. bring warm slippers. Friendly staff. They take Aeroplan and have a restaurant Woody's inside the hotel.

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Helpful?
1Thank 201moonshine
GMChateauCanmore, General Manager at Quality Resort Chateau Canmore, responded to this review

Thank you for the review. I appreciate your comments There is a heater and a fireplace. That should keep the bathrooms floors warm. As for the Shower I am sorry. We do not seem to have a problem with the hot water so I will look in to it. Thank you. We are currently undergoing renovations but I am not...

Calgary, Canada
Reviewed 9 November 2015

We were staying here as part of a group. Sheets were bloodstained, pee stained and poop stained. Underaged guests were harassed at their door by drunken thugs. Management useless. Do not stay here!!! As well very close to train tracks - LOUD!

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Helpful?
1Thank tiglil
GMChateauCanmore, General Manager at Quality Resort Chateau Canmore, responded to this review

Hello, Sorry for the late reply. I want to assure you That the bedding was clean we send out all our Laundry to a local cleaners. But I am so sorry that those sheets were put on the bed. I will make sure Housekeeping watch's for this in the future. We have already discussed this with that Dept. The Gentleman...

Edmonton, Canada
Reviewed 26 October 2015

The exterior wasn't overly impressive, but once we walked in we were impressed! Beautiful lobby and friendly staff that managed to get us in our room early. Had a street-facing room on the 4th floor and it was really quite nice. Loved the fireplace, which was off still from the summer season but someone came up and turned it on...

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Helpful?
1Thank HappyCanucks2014
Wiltshire, United Kingdom
Reviewed 26 October 2015

Stayed for 2 nights at start of Rockies road trip. Large room Comfortable enough. Small Spa which we used. Walkable into town centre. Close enough for exploring Banff area and start of national park. Staff helpful.

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Helpful?
1Thank IMH1960

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Resort Chateau Canmore is an all suite property features 93 units, offering spectacular views of the Canadian Rocky Mountains. This full service hotel includes a family restaurant, sports lounge, and full fitness centre. You can enjoy a refreshing dip in the pool or soothe aching muscles in the outdoor hot tub or sauna. ... more   less 

Additional Information about Quality Resort Chateau Canmore

Address: 1718 Bow Valley Trail, Canmore, Alberta T1W 2X3, Canada
Region: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range: ₹ 4,995 - ₹ 15,269 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Resort Chateau Canmore 3*
Number of rooms: 93
Reservation Options:
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Also Known As:
Quality Resort Chateau Canmore Hotel Canmore
Quality Inn Canmore
Quality Hotel Chateau Canmore
Quality Resort Chateau Canmore Alberta
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Questions & Answers

Here's what travellers have asked, with answers from Quality Resort Chateau Canmore staff and other travellers.
2 questions
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Questions? Get answers from Quality Resort Chateau Canmore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try the loft!”
Cric01, 2 Feb 2017 | Read review
“The rail line runs next to the rear car park of the hotel. North side rooms might be quieter, ask staff.”
, 9 Jan 2017 | Read review
“I would check my reservation and special requests prior to arriving at the hotel”
Brock1812, 26 Dec 2016 | Read review
“Facing front to avoid train noise”
skygrl1, 29 Sep 2016 | Read review
“4th floor with a loft bedroom,facing the mountains.”
webbfoot, 26 Sep 2016 | Read review
5 of 5
Priceline
US$ 90* /night
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Hotwire.comUS$ 98
TripAdvisorUS$ 90
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Prices are for 1 room, 2 adults
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