Holiday Inn & Suites North Vancouver, an IHG Hotel
700 Old Lillooet Road, North Vancouver, British Columbia V7J 2H5 Canada
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About
#3 of 10 hotels in North Vancouver
Location
Cleanliness
Service
Value
Enjoy Award-Winning Service At Our Hotel In North Vancouver, B. C. Holiday Inn and Suites North Vancouver is the ideal place to stay and play. Nestled amongst the North Shore Mountains, we are a short drive to Cypress Mountain, where you can enjoy the finest Ski and Snowboard runs. Convenient access off the Trans-Canada Highway 1, you are not far from Vancouver's attractions including Grouse and Seymour Mountains, Capilano Suspension Bridge, Lynn Canyon Park, Stanley Park, and the Vancouver Aquarium. Don't forget to check out North America's second-largest Chinatown located in downtown Vancouver. Take a short Seabus ride to Canada Place, home of the cruise ships and the Convention Centre, stroll the vibrant Lonsdale Quay Market or shop at North Shore's largest shopping center, Park Royal. We are conveniently located by Capilano University, Pacific National Exhibition Fairgrounds, Playland Amusement Park and Deep Cove which is well known for kayaking and hiking.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Hiking
Babysitting
Business Centre with Internet Access
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Vending machine
Conference facilities
Banquet room
Meeting rooms
Massage
Salon
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Microwave
Flatscreen TV
Bath / shower
Room service
Safe
Iron
Refrigerator
On-demand films
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, French
Location
50Car recommended
Grade: 50 out of 100
13Restaurantswithin 1 km
6Attractionswithin 1 km
Contact
700 Old Lillooet Road, North Vancouver, British Columbia V7J 2H5 Canada
Getting there
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869Reviews10Q+A100Room tips
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Visited hotel with husband and 1.5 yr old. Room was fine - clean, tidy and quiet, but did not provide a crib. Bed was incredibly soft - both my husband and I woke up with sore backs the following days. Hotel provided complimentary coffee which was great. Pool was too cold for toddler to comfortably swim in - he lasted 2min. Hot tub was out of service. Went for a meal at the restaurant for breakfast; not a picky eater but by far the worst meal I have ever had. The eggs barely edible, waffle fries were very oily and looked like they had been cooked the night before and bacon looked fear factor - did not eat it. Given that we spent just over 200$ per night, it was definitely a disappointment. I doubt I would ever stay here again.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Holiday Inn North Vancouver, Owner at Holiday Inn & Suites North Vancouver, an IHG Hotel
Responded 13 Dec 2022
Thank you for staying with us and for taking the time to provide feedback about your experience at Holiday Inn & Suites North Vancouver. We extend our sincere apologies for not meeting your expectations with the amenities and restaurant. Your feedback is valuable and we will work on improving to deliver a better experience in the future. Sincerely, C.Alam - GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was on a vacation with my wife in September of 2022. We decided to stay 10 days in Vancouver and had pre-booked the hotel ahead of the arrival. I even had paid for it before arriving in Vancouver. When I arrived I contacted the hotel to see if there is any shuttle service to take me to the hotel, Holiday Inn, North Vancouver. I was greeted by an obnoxious man by the name of Aneez. Not only he told me that I don't have any reservations, he had also mentioned that the entire hotel is booked and that they have no rooms available. Remember, I was on a 5 hour flight, restless, and now no reservations despite that fact that IHG had already securely my room and taken the payment out. I told Mr. Aneez on the phone that I have no other reservations and that I will be calling IHG to complain since I was a IHG remember. Mr. Aneez said that he doesn't care what I had to do and that there are no rooms available. Once I called IHG, they had promised that the room should be available to me and that I should make my way to the hotel and demand that my room be restored. Once I made my way to the hotel and again was confronted by the obnoxious Aneez at front desk just to hear the same story that there are no rooms available. This obnoxious man did not make effort to accompany me and just asked me to call around to other Holiday Inns in the area. While I was doing that and was completely upset, I saw that Aneez treats other guests in the hotel in the same manner, very obnoxious and with an attitude. This man, "Aneez" should not be in the hospitality business altogether. Throughout my encounter with him at the front desk he kept telling me that "today is not his day". My question is when you are in the hospitality business, you can not treat people and guests with an attitude and if today is not your day, you should not be at work altogether. I am very disappointed with the experience I had at Holiday Inn, North Vancouver. Stay AWAY from this hotel as long as ANEEZ is there.…
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Date of stay: September 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Holiday Inn North Vancouver, Owner at Holiday Inn & Suites North Vancouver, an IHG Hotel
Responded 13 Dec 2022
Thank you for staying with us and taking the time to provide feedback about your stay. We are truly sorry to learn about the disappointing service you received from our front desk team. We strive to make each guest stay as pleasant and comfortable as possible and your comments will be an important tool to coach our team to provide a positive experience in the future. I hope you will give us another chance by staying with us again to show you that this was an exception Sincerely, C.Alam | GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for three nights and then another night the week after. Easy check in, room was clean and ready for us. We asked the front desk for multiple odds and ends and they had no issues with helping us. It is right off the highway so it is easy to get to the Vancouver side, to Horseshoe Bay/Whistler, or east towards Abbotsford. The rooms were quiet even being close to the highway. Free parking as well. There are a couple of restaurants on the same site so that is convenient for many people. Would stay here again when in the Vancouver area.
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Date of stay: September 2022
Value
Cleanliness
Service
Room Tip: any direction was fine
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Holiday Inn North Vancouver, Owner at Holiday Inn & Suites North Vancouver, an IHG Hotel
Responded 13 Dec 2022
Thank you for staying with us and taking the time to respond to our online guest survey. We are delighted to receive your feedback and look forward to welcoming you back in the very near future. Sincerely, C.Alam | GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Don’t let the brand name discourage you. This brand is usually associated with economy. This property adds quite a bit of elegance to the brand. It’s really beautiful! This is a hotel that is not only affordable, but really enjoyable as a spot to “hang out”. The generous lobby and associated cafe are great amenities. It was difficult to choose between the side closest to the busy street or the adjacent hillside. This is one of the rare structures that allow you to open the window. That one little feature brings the lovely day indoors. The street side does give you a lovely view, but the fountain outside and the manufactured waterfall are lovely sleep aides. We were quite pleased with our hillside selection, even though we didn’t get the expansive view. Stay here, but let’s keep this little gem as our little secret.…
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: The windows actually open to let the great Pacific Northwest air into your room! (Who does that...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Holiday Inn North Vancouver, Owner at Holiday Inn & Suites North Vancouver, an IHG Hotel
Responded 13 Dec 2022
Thank you for choosing Holiday Inn & Suites North Vancouver and for taking the time to share your comments. We are delighted to receive your feedback and will share it with our hotel team. We appreciate your business and look forward to welcoming you back in the very near future. Sincerely, C.Alam |GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This Holiday Inn was much better than I anticipated with a warm welcoming staff and a resort type feel. It’s easy to get to but when entering the driveway you are immediately surrounded by trees and even a waterfall at the front entrance. The desk agent was outstanding and worked to get our two rooms very close to each other. When asked about places nearby for dinner, she took the time to explain there was an area called Lonsdale Quay which is about a 10 minute drive down by the water. We ate at an amazing restaurant there called Joey’s Shipyard! The hotel facility itself is in good shape with on-site restaurant and bar. We would certainly stay here again without question.
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Holiday Inn North Vancouver, Owner at Holiday Inn & Suites North Vancouver, an IHG Hotel
Responded 13 Dec 2022
Thank you for staying with us and for taking the time to share this positive, 5 star review. We are delighted to receive your feedback and will share it with our Hotel team. We appreciate your business and look forward to welcoming you back in the near future. Sincerely, C.Alam | GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staying for 3 nights. Staff lovely, room fantastic and location perfect, just on the edge of wonderful hiking areas as well as downtown Vancouver. Bar, restaurant, liquor store and general store on or next to the site. Great hotel. Would 100% recommend.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Holiday Inn North Vancouver, Owner at Holiday Inn & Suites North Vancouver, an IHG Hotel
Responded 13 Dec 2022
On behalf of our team thank you for staying with us and for sharing this stay review. We appreciate your feedback and we look forward to welcoming you back in the very near future. Sincerely, C.Alam | GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is a good option for those looking for accomodation that's a bit more reasonably priced than what's available in Vancouver proper, at the expense of needing a car to get around. The hotel itself was comfortable and clean with ample parking. It would have been nice to have breakfast included for the crazy price we paid (despite being a bit further afield), but unfortunately that was pretty common on our trip. The adjoining restaurant, "Medley's", was very average. Overall we enjoyed our stay and would recommend.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Holiday Inn North Vancouver, Owner at Holiday Inn & Suites North Vancouver, an IHG Hotel
Responded 13 Dec 2022
On behalf of our team thank you for choosing our Hotel and for taking the time to share this review. We are delighted to receive your feedback and sincerely appreciate your recommendation to other guests. Guest Service Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is very pretty , rooms were nice and staff was friendly. I only gave it a average rating because it’s right next to a major highway , very hard to get too and there is nothing nearby that’s walkable. We had to pay for transportation everywhere we went! It’s definitely a more suburban area and not nearly as pretty as their photos are.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from IHG Service, Owner at Holiday Inn & Suites North Vancouver, an IHG Hotel
Responded 13 Jul 2022
Hi Marsha L, Thank you for writing us about your visit to Holiday Inn & Suites North Vancouver. Here we strive to provide a quality stay in a family-oriented environment. I reviewed your comments and am sorry for the inconvenience during your stay. I know this is not what you come to expect from a quality chain like ours. I sent your message to our local area managers and took the necessary measures to prevent this from happening again. I invite you to stay with us on your next travel so we can provide you with excellent service. Warm wishes, Oscar C. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We are from the Sunshine Coast of BC and unfortunately we only ever stay here when we have some kind of medical issue. We love it! Just got home from our latest visit. The hotel is so clean. We always get an accessible room and it's always awesome. The food in the restaurant was excellent and the availability to the bus to the hospital works perfectly.
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Date of stay: November 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel is clean and the staff are friendly. However, it is an extremely tired property in dire need of updating. The pullout couch in our room was frayed and sagging. The television was old and had a terrible picture that was not even in HD. The lobby and all other central areas looked like they were last updated in the 90’s. Regardless, we had a quiet, pleasant stay, but would likely seek a more modern property if we were in this area again.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$136 - $236 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn hotel and suites north vancouver, holiday inn north vancouver, north vancouver holiday inn
LOCATION
CanadaBritish ColumbiaNorth Vancouver
NUMBER OF ROOMS
162
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Claim Your ListingHOLIDAY INN & SUITES NORTH VANCOUVER, AN IHG HOTEL - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Holiday Inn & Suites North Vancouver, an IHG Hotel
Which popular attractions are close to Holiday Inn & Suites North Vancouver, an IHG Hotel?
Nearby attractions include Maplewood Farm (0.7 km), Harbourview Park (1.1 km), and BlueShore Financial Centre for the Performing Arts (0.7 km).
What are some of the property amenities at Holiday Inn & Suites North Vancouver, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn & Suites North Vancouver, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn & Suites North Vancouver, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn & Suites North Vancouver, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn & Suites North Vancouver, an IHG Hotel?
Conveniently located restaurants include Tour de Feast Cafe, Moja Coffee, and JJ Bean Coffee Roasters - Park & Tilford.
Are there opportunities to exercise at Holiday Inn & Suites North Vancouver, an IHG Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Holiday Inn & Suites North Vancouver, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn & Suites North Vancouver, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn & Suites North Vancouver, an IHG Hotel?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Holiday Inn & Suites North Vancouver, an IHG Hotel?
Many travellers enjoy visiting Deep Cove (5.6 km), Gaoler's Mews (6.5 km), and Jimi Hendrix Shrine (7.0 km).