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Sandman Signature Vancouver Airport Hotel & Resort

Sandman HotelsUS$ 215*
View Deal
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 262*
US$ 215*
US$ 218*
US$ 262*
US$ 217*
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Sandman Signature Vancouver Airport Hotel & Resort
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676 Reviews from our TripAdvisor Community

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There are newer reviews for Sandman Signature Vancouver Airport Hotel & Resort
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Showing 637: English reviews
Chicago, Illinois
Reviewed 29 August 2015

I stayed at this hotel for 2 nights in late July and had a great experience. The room was clean and the bed was very comfortable. Our balcony did not have a table or chairs but the staff immediately fixed that issue when they were notified. The pool is somewhat small but it works if you have kids. If you...

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Helpful?
Thank Shiraz U
Franklin J, General Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Trip Advisor Member, Thank you very much for your king comments. It is with great please I read your reivew knowing that we have lived up to your expectations. We look forward to welcoming you back soon. Franklin Jackson - CHA | Executive General Manager SANDMAN SIGNATURE VANCOUVER HOTEL & RESORT 10251 ST. Edwards Drive | Richmond BC |...

Sunshine Coast
Reviewed 28 August 2015

We missed the courtesy shuttle from the airport and when advised the next one would be 30 minutes, we elected to take a taxi and arrived there very quickly. The checkin was smooth and the bedroom very comfortable and utilitarian. We ate at Denny's around the corner for breakfast. The hotel offered to store our bags for a couple of...

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Helpful?
Thank Beetrootears
Franklin J, General Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Trip Advisor Member, Thank you for taking the time to post your feedback. I am pleased you enjoyed your recent experience with us and we to hope to welcome you back soon. Franklin Jackson - CHA | Executive General Manager SANDMAN SIGNATURE VANCOUVER HOTEL & RESORT 10251 ST. Edwards Drive | Richmond BC | V6X 2M9 Direct 604 276...

Weyburn, Canada
Reviewed 27 August 2015

We we in town visiting family and stayed here. The room was in need of an update. The tub wasn't cleaned. The drain was so plugged with hair & soap scum you stood in 4 inches of water when you showered. There was either mold growing in the corners of the bathroom or it was extremely dirty. The floor in...

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Helpful?
Thank hockeymom878
Reviewed 27 August 2015 via mobile

Nice hotel. New fixtures and fittings, comfortable beds, good breakfast buffet etc. Plus good location if flying in or out of YVR. We stayed here two nights and both nights the air conditioning was not working. This despite that we switched rooms after the first night. Also, the room service was quite slow, taking almost half and hour to deliver...

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Helpful?
Thank Mark M
Franklin J, General Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Trip Advisor Member, Thank you for taking the time to post your feedback. I do apologize for the disappointing experience with us at the Sandman Signature Hotel & Resort Vancouver Airport, this is certainly not the ususal Sandman Signature standard. Rest assured your comments will be taken care of. We look forward to welcoming you back to ensure a...

Montreal, Canada
Reviewed 27 August 2015 via mobile

The staff is friendly but we seemed to have gotten only inexperienced staff (new with little info). When we got our room there was a loud banging noise the whole evening which was frustrating, and when contacted the front desk they just said that it is the gym next door and didn't offer to switch rooms or anything. If it...

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Helpful?
Thank LeraLindt
Regina
Reviewed 27 August 2015 via mobile

Our room was on the eleventh floor in the 'C' section. 1101 to be exact. We checked in, and the room was sweltering. heating/ac unit didn't seem to respond to our changes, but we found the old ac unit by the wall, and turned on cool. A fan started up, so we thought this is it. Sounded like a old...

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Helpful?
Thank ReginaEric
Franklin J, General Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Trip Advisor Member, Thank you for taking the time to post your comments. I do apologize for any inconvenience you encountered during your recent stay with us. With the hotter than normal temperature we experienced this summer, our A/C units may not have cooled your room to the desired temperature. Rest assured we will look into this particular rooms...

Las Vegas, Nevada
Reviewed 26 August 2015

I stayed at this hotel several times and everything was good until the very last time they decided to put me in a room RIGHT above the gym! The moment I moved in the loud noise from downstairs was unbearable. But i decided not to complain right away, and give them time to finish whatever they were doing there. After...

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Helpful?
1Thank GoodTimes817
Franklin J, General Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Trip Advisor Member, Thank you for taking the time to share your feedback with us. I am most disappointed to learn that your time with us was below the expectations you have come to expect from the Sandman Signature Hotel & Resort Vancouver Airport. Certainly, this is not typical of the level of service and accommodations for which our...

Los Angeles, California
Reviewed 24 August 2015 via mobile

We liked the location and the free parking... But our room was outdated and not that great... Also, the pool near our room was closed down for our entire stay. One bonus to staying here was the Denny's located on the same lot. You can walk over there for a late dinner or grab something in the mornings. Our keys...

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Helpful?
Thank CandyLand086
Franklin J, General Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Trip Advisor Member, Thank you very much for taking the time to post your comments and feedback. Please note that the pool was non operational due to not meeting safety standards, however the indoor pool and other outdoor pool was open. We are happy to know you took advantage of the complimentary parking we offer. We look forward to...

Birmingham, United Kingdom
Reviewed 24 August 2015

We had excellent service from the moment we entered the hotel till leaving. My kids really enjoyed the indoor pool + slide. I personally enjoyed the outdoor pool and sun loungers. Although the pool was VERY cold even in August. I noticed a sign on the sauna saying "out of order forever" and I briefly checked out the gym facilities...

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Helpful?
Thank Worldwidetraveller89
Franklin J, General Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Trip Advisor Member, We are delighted you enjoyed your stay with us and thank you for the feedback! It is wonderful to hear from our valued guests and we appreciate your patronage. We look forward to seeing you again soon! Franklin Jackson - CHA | Executive General Manager SANDMAN SIGNATURE VANCOUVER HOTEL & RESORT 10251 ST. Edwards Drive |...

Kamloops, Canada
Reviewed 23 August 2015

The exterior needs a little attention and updating. The lobby interior is dim and dismal, with the standard stone and dark wood, and to me not very welcoming. Our desk clerk seemed to have an attitude problem as we were casually dressed. They didn't bother to ask for our license plate, nor let us know how to get to the...

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Helpful?
Thank Roman50
Franklin J, General Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Trip Advisor Member, Thank you for taking the time to share your feedback. I am disappointed to learn that your experience with us and our team members was below the expectations we set forth at the Sandman Signature Hotel & Resort Vancouver Airport. Please do accept our most sincere apologies for any inconveniences you may have encountered. I would...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Elegance, Relaxation, and Comfort await you at the Sandman Signature Vancouver Airport Hotel & Resort. Located just minutes from Vancouver International Airport, the property is ideal for business and leisure travelers alike. Guests will be greeted with exceptional services and amenities including luxurious rooms, complimentary high-speed Internet access and airport shuttle, indoor Swimming Pool, Hot Tub & 225 foot long water slide, fitness centre, Indoor Tennis, and Squash Courts. By harmonizing our legendary Sandman Service and Amenities with fresh contemporary design, our guests will experience a refined yet unpretentious quality reflected in the details and service. ... more   less 

Additional Information about Sandman Signature Vancouver Airport Hotel & Resort

Address: 10251 St Edwards Dr, Richmond, British Columbia V6X 2M9, Canada
Region: Canada > British Columbia > Richmond
Price Range: ₹ 8,456 - ₹ 17,149 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sandman Signature Vancouver Airport Hotel & Resort 3.5*
Number of rooms: 439
Reservation Options:
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Also Known As:
Sandman Signature Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Sandman Signature Vancouver Airport Hotel & Resort staff and other travellers.
8 questions
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Questions? Get answers from Sandman Signature Vancouver Airport Hotel & Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Boom! Boom! Boom! It is party time here, so if you want to sleep, go somewhere else!”
78lisap, 26 Apr 2017 | Read review
“Go elsewhere”
44Sas30, 17 Mar 2017 | Read review
“stay away from the Provincial Suites. They are in an older wing of the property and requires a road map to reach”
westcoaster95, 20 Feb 2017 | Read review
“We had room 106 and it was pretty quiet, not sure about other rooms.”
DeanaChilliwack, 7 Dec 2016 | Read review
“Use the elevator card very slowly to get the elevator to work.”
Traveller1852, 8 Nov 2016 | Read review
5 of 5
Sandman Hotels
US$ 215* /night
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Booking.comUS$ 218
PricelineUS$ 217
TripAdvisorUS$ 218
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*Disclaimer
Prices are for 1 room, 2 adults
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