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Many years since last stayed at this hotel and not much has changed. The biggest issue continues to be the extremely poor physical layout to reach tower room, return to lobby and navigate to outdoor/indoor pools or whatever. Very confusing and signage not well thought...More
This was a very nice hotel and we greatly enjoyed our time here. The rooms were very clean, big in size, and comfy beds. They put our team all on the same floor which was very nice.
Our 13 year old girls loved the pool...More
Thank Lisa A
Response from Edwin J, General Manager at Sandman Signature Vancouver Airport Hotel & ResortResponded 3 weeks ago
Dear Lisa A.,
Thank you for your kind comments. It is with great pleasure to read your review knowing that we have lived up to your expectations and the team enjoyed the pool and waterslide.
Thank you for staying with us.
We were 'upgraded' to this hotel after booking at the Sandman. We were given a room in the P tower. The elevator was scruffy and worn. The room was nice but had a faint cigarette smoke smell. There was a wet patch outside the bathroom...More
Blonde haired younger front desk agent was rude. When I booked, there was no where to tell me check out times. I arrived at 11:30am only to be told I couldn’t check in until 3pm. For a “signature” hotel, it’s rundown, boring and overpriced. No...More
Here for two nights on a tour of the Rockies with a bus tour group seems to be some confusion finding our rooms but after we got settled we have a beautiful room by the pool with a patio clean comfortable not sure what else...More
Sorry I didn't see your question. The shuttle leaves the hotel on the half hour and hour. Depending on the time of your arrival, you could call the hotel to see when it arrives at YVR. But it makes scheduled pick ups all... More
Sorry I didn't see your question. The shuttle leaves the hotel on the half hour and hour. Depending on the time of your arrival, you could call the hotel to see when it arrives at YVR. But it makes scheduled pick ups all day long.