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Pacific Gateway Hotel at Vancouver Airport

3500 Cessna Drive, Richmond, British Columbia V7B 1C7, Canada (Formerly Delta Vancouver Airport)
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • River Rock Casino
    1.1 km
  • 4 star hotel
  • Free Wifi
Reviewed 9 September 2015
Good Location in Richmond
The Hotel offers a great location for business travellers. Good... more
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1,139 Reviews from our TripAdvisor Community

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There are newer reviews for Pacific Gateway Hotel at Vancouver Airport
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Showing 1,080: English reviews
Woodbridge
Reviewed 9 September 2015

The Hotel offers a great location for business travellers. Good restaurant looking the river. Good service and excellent rooms. The computer business centre does not offers a good service since the computers are very slow and you cannot download files.

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1Thank 328renatap
Calgary, Canada
Reviewed 6 September 2015 via mobile

We booked this hotel on our September trip around the region on the September long weekend through trip advisor. We stayed just one night for nearly $193 plus tax, I just wanted to spoil my better half. On check in we were asked for our plate number and told that there would be a $18 dollar (+tax) fee for parking....

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2Thank PeaGee
Calgary, Canada
Reviewed 6 September 2015 via mobile

Stayed at this hotel for 3 nights with no problems. Front desk and concierge were very hospitable, 'hellos' and 'good evenings' all around. Hotel was also accommodating to our needs, having all three of our rooms close together, even though we checked in at separate times. All requests were responded to promptly. Room The king room was a little on...

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1Thank Lov3ly
England
Reviewed 4 September 2015 via mobile

Gift shop scam. My daughter had a mislaid bag and the airline instructed her they would refund essential overnight supplies. She purchased various items amounting to $98.00 from This store and was given a hand written 'receipt'. She telephoned the store the next day requesting an official itemized / tax receipt to be told that she had to ask the...

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2Thank rosee266
Thornbury, Canada
Reviewed 3 September 2015

We stayed at this hotel for one night in July, taking advantage of its proximity to the airport. We used their airport shuttle and enjoyed a comfortable night in a 10th floor room overlooking the water, where a couple of seals entertained us. On arrival, we were greeted warmly and checked in quickly, but the hotel was experiencing technical problems...

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1Thank Nigel G
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear Nigel G Thank you for your post and acknowledging our team and especially Rachel as we did have challenges in July with software that made a few days very challenging both for both our guests and our team. Guests like yourself were very understanding and made it easier for our team to work with our third party vendor on...

London, United Kingdom
Reviewed 1 September 2015

just wanted to add a few thanks on what was a great stay to finish our holiday. Thanks to Paul (?) at check in for the very reasonable and much needed upgrade after a fortnight of the four of us sharing! Thanks to the pier 73 staff for a lovely meal and service, and finally thanks to Arif on concierge...

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1Thank Flyingpig121
Florida
Reviewed 1 September 2015

We are in the room now. It's basic, the beds are as hard as the floor (cheap mattresses); we have a room overlooking the parking lot and the noise from the airplanes taking off every few minutes is absolutely awful. There is NO double glazing so you can hear it as if you were outside. To make matters worse, even...

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2Thank Universe888
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear erika s Please accept my apologies for the challenge you had with noise while a guest at our hotel. We did have a plumbing fix take place one night so we would be ok with hot water in the morning for our guests but I was unaware that the noise had an affect on guests but I apologise if...

Vancouver, Canada
Reviewed 31 August 2015

All top hotels like Pacific Gateway offer great service, comfortable and clean accommodations, and lots of amenities like swimming pools, bars and fine dining. But how do they fare when conditions turn nasty? The BC Lower Mainland suffered one of the worst rain and wind storms during the last weekend of August. Power blackouts occurred all over, including in Richmond...and...

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3Thank OneWayVancouver
Riverside, California
Reviewed 31 August 2015

We were there last week. We booked 3 rooms, and they were all ready when we arrived. It was a last minute trip, so I looked at several hotels and was hoping to find one in downtown Vancouver, but no luck, but their shuttle is great. No need to pay an expensive hotel downtown when this hotel offers great shuttle...

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Thank Alicia A
Vancouver, Canada
Reviewed 29 August 2015

Prior to check-in, I called to ask if the room would be ready earlier and was advised no guarantees. Fair enough. I arrived on time for 3pm check in and was told our adjoining rooms were not ready. Not ideal considering I was hoping to get lucky enough to get in earlier. The guest services girl proceeded to upgrade both...

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Thank JoyLauM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Opened on November 1st 2014 as the Pacific Gateway Hotel. The hotel property is now a member of Preferred Hotel Group, a global collection of more than 650 independent hotels in 85 countries. In addition to the branding change, the Pacific Gateway Hotel at Vancouver Airport will continue an extensive refurbishment program that commenced this spring. This will include a new marina with additional mooring space, upgraded utilities and accessories, fresh and enhanced landscaping, significant changes to both of the hotel's restaurants, upgrades to the existing meeting and conference spaces and a new look to the hotel lobby including an interactive lobby bar and social space. The hotel is also the closest hotel to the luxurious McArthurGlen Designer Outlet, opening in June 2015. ... more   less 

Additional Information about Pacific Gateway Hotel at Vancouver Airport

Address: 3500 Cessna Drive, Richmond, British Columbia V7B 1C7, Canada (Formerly Delta Vancouver Airport)
Region: Canada > British Columbia > Richmond
Price Range: ₹ 9,884 - ₹ 17,668 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pacific Gateway Hotel at Vancouver Airport 4*
Number of rooms: 374
Reservation Options:
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Also Known As:
Delta Vancouver Airport Richmond
Delta Richmond
Richmond Delta
Hotel Style:
#4 Luxury Hotel in Richmond
#9 Business Hotel in Richmond
#9 Family Hotel in Richmond
#10 Romantic Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Pacific Gateway Hotel at Vancouver Airport staff and other travellers.
25 questions
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San Francisco, California
Whitehorse, Canada
over a year ago
Banff, Alberta, Canada
Canadian
3 months ago

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Questions? Get answers from Pacific Gateway Hotel at Vancouver Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view of the river”
 of 5 bubbles Manjsd, 8 Jan 2017 | Read review
“Some Rooms Have River View”
 of 5 bubbles msquared_12, 7 Jan 2017 | Read review
“I usually ask for a king size bed on a higher floor to take in the views surrounding Vancouver”
 of 5 bubbles Bishfam, 31 Dec 2016 | Read review
“King bed was great. Quieter than I expected being near airport.”
 of 5 bubbles Rallybob, 21 Dec 2016 | Read review
“River View!”
 of 5 bubbles AMRfsr, 27 Nov 2016 | Read review
5 of 5