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Pacific Gateway Hotel at Vancouver Airport

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Pacific Gateway Hotel at Vancouver Airport
Pacific Gateway Hotel at Vancouver Airport
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1,137 Reviews from our TripAdvisor Community

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There are newer reviews for Pacific Gateway Hotel at Vancouver Airport
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Showing 1,079: English reviews
Buderim, Australia
Reviewed 21 November 2016

After a long day caused by our flight being delayed and diverted we arrived after midnight. The driver of the shuttle bus, the lady that checked us in and the lady that served us breakfast were all fabulous.

Thank GS1505
Reviewed 21 November 2016 via mobile

The rooms haven't been updated since I stayed there 10 years ago, plus you have to pay $20 a night for parking. Not a value. Not impressive. Not any better than a budget hotel. No room service for breakfast. The basic rooms don't have extra amenities like newer entertainment systems.

2Thank Tris H
Reviewed 20 November 2016

Loved the room!! PS free parking on side of building. On spot is 19 per night. The Outer shape of the hotel should improve. Otherwise amazing room, property and bed so comfy. Also room is near airport win, win.

Thank Yuvraj S
Reviewed 20 November 2016 via mobile

Stayed there recently for 3 days of meetings. Staff was friendly and helpful but for some reason cleaning the room was not a priority. On one night my room was not cleaned. Like no one at all. I called down at about 7 and no one was aware nor took action. Several on the floor had the same thing happen....

1Thank Lee K
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear Lee K Please accept my apologies for the challenges with your room and potentially others not being cleaned while you were our guest. I would please ask that you contact me directly to let me know when you were our guest and what room you were in so I can look into this with our team to see what...

Courtenay, Canada
Reviewed 18 November 2016

Nice location, can walk along the river edge to new shopping mall. Sit and watch the boats in the marina or watch the plains land and taking off, while you are enjoying a drink in the bar/lounge/cafe. Hotel staff are very friendly and helpful. Cleaning staff do a fabulous job. Great place to stay.

Thank gordmeeks
Winnipeg, Canada
Reviewed 18 November 2016 via mobile

My wife and I checked in with some of the friendliest front desk staff ever. They gave us a great room and we're extremely welcoming. Jasmine and Kassia made our stay. And Brenda in the restaurant was such a great server. We loved our stay and these guys made a great hotel even better. Also the door guy (didn't get...

1Thank TheDMacExpedition
Airdrie, Canada
Reviewed 16 November 2016 via mobile

Older hotel. Nothing special. Bed was comfortable. The breakfast restaurant was really good and the staff friendly. Also the dinner restaurant on the water was also good and convenient. Nice atmosphere. Tasty food. Good staff.

1Thank bobcaygeon70
Vancouver, Canada
Reviewed 15 November 2016

The Pacific Gateway Hotel is an old Delta hotel near the YVR airport in Richmond B.C. The check-in was quick and efficient. We were given room 440, a very clean and standard room facing the parking lot and highway. No mini fridge or room safe but did have a kettle, coffee maker with coffee and tea. Too bad the coffee...

1Thank Linda S
Canberra, Australia
Reviewed 13 November 2016

We stayed for 1 night; the rate $A210 was reasonable. We chose the hotel due to its location near the airport and free shuttle, however the hotel, built in 1972, is looking a little tired, with rabbit warren corridors and dark colour corridors and rooms. The room was a good size, with a great shower, but had too few power...

1Thank Mr_25_7
Vancouver Island, Canada
Reviewed 7 November 2016

We stayed here for a night before our trip and then again on our return home. They offer a park and fly package, with an airport shuttle running every 20 minutes. The rooms are nice and there are restaurants on site, so it is very convenient. Definitely our first choice in airport hotels.

Thank pepethecat

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Opened on November 1st 2014 as the Pacific Gateway Hotel. The hotel property is now a member of Preferred Hotel Group, a global collection of more than 650 independent hotels in 85 countries. In addition to the branding change, the Pacific Gateway Hotel at Vancouver Airport will continue an extensive refurbishment program that commenced this spring. This will include a new marina with additional mooring space, upgraded utilities and accessories, fresh and enhanced landscaping, significant changes to both of the hotel's restaurants, upgrades to the existing meeting and conference spaces and a new look to the hotel lobby including an interactive lobby bar and social space. The hotel is also the closest hotel to the luxurious McArthurGlen Designer Outlet, opening in June 2015. ... more   less 

Additional Information about Pacific Gateway Hotel at Vancouver Airport

Address: 3500 Cessna Drive, Richmond, British Columbia V7B 1C7, Canada (Formerly Delta Vancouver Airport)
Region: Canada > British Columbia > Richmond
Price Range: ₹ 9,871 - ₹ 17,560 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pacific Gateway Hotel at Vancouver Airport 4*
Number of rooms: 374
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Also Known As:
Delta Vancouver Airport Richmond
Delta Richmond
Richmond Delta
Hotel Style:
#4 Luxury Hotel in Richmond
#9 Family Hotel in Richmond
#9 Business Hotel in Richmond
#10 Romantic Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Pacific Gateway Hotel at Vancouver Airport staff and other travellers.
25 questions
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San Francisco, California
Whitehorse, Canada
over a year ago
Banff, Alberta, Canada
3 months ago

See all questions (25)

Questions? Get answers from Pacific Gateway Hotel at Vancouver Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view of the river”
 of 5 bubbles Manjsd, 8 Jan 2017 | Read review
“Some Rooms Have River View”
 of 5 bubbles msquared_12, 7 Jan 2017 | Read review
“I usually ask for a king size bed on a higher floor to take in the views surrounding Vancouver”
 of 5 bubbles Bishfam, 31 Dec 2016 | Read review
“King bed was great. Quieter than I expected being near airport.”
 of 5 bubbles Rallybob, 21 Dec 2016 | Read review
“River View!”
 of 5 bubbles AMRfsr, 27 Nov 2016 | Read review
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