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Pacific Gateway Hotel at Vancouver Airport

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Pacific Gateway Hotel at Vancouver Airport
Pacific Gateway Hotel at Vancouver Airport
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1,138 Reviews from our TripAdvisor Community

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Showing 1,079: English reviews
Dawson City, Yukon
Reviewed 3 days ago NEW

Not only did the staff get us into our room way earlier than the check-in time but I had casually mentioned that it was my bday and that my friend and I were on our way to Puerto Vallarta for a vacation and the next thing we know there is a knock on the door of our room and here...

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Helpful?
Thank efoubister
Toronto, Canada
Reviewed 1 week ago

I really liked this hotel for our stay. The area is not that great for food but the hotel restaurant makes up for it! It has a great atmosphere, good beer and cocktails! The bed was comfortable and the room was spacious. The hotel looks a bit dated from outside but I'm very picky and used to expensive 4-5 star...

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Thank Alfrnat
Brisbane
Reviewed 1 week ago

We stayed here recently in a day room during a long layover we had before flying out from Vancouver Airport. The staff were friendly and the concierge, Arif, was very helpful. The rooms are reasonable and suitable for a day stay and the staff provided us everything we needed to unwind and prepare for our next onward flight. The free...

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Thank Baylovers
Toronto, Canada
Reviewed 1 week ago

I stayed at the Pacific Gateway several times for work. We had several rooms and meeting space booked for our stays. From the time I spent booking all of our accommodations and business needs to spending time at the hotel everything went off without a hitch. Bookings Since I was booking larger parties with several rooms and meeting space I...

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Thank Manjsd
Manitoulin Island, Canada
Reviewed 1 week ago

I had an OK stay at Pacific Gateway. The lobby areas are well done . The bathroom in the room is renovated and quite nice . The bed is comfortable. The rest of the room furniture and TV is from the old Delta which this was . The desk chair looked like it came from a Recycling Centre with many...

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Thank msquared_12
Prince Rupert, British Columbia, Canada
Reviewed 2 weeks ago

We love to stay at the Pacific Gateway when visiting Vancouver. The shuttle and bell hop services are excellent, the check in process speedy and the rooms are comfortable and clean. We usually eat at their restaurant but were unable to this time due to our time constraints, this was a disappointment as it is a friendly and welcoming part...

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Helpful?
Thank Bishfam
Perth, Australia
Reviewed 3 weeks ago via mobile

We stayed here for only one night before we had to fly and the room itself was nice. It was extremely busy and it felt like 200 buses from china had just arrived. Lots of children and noise all the way from the lobby to the lifts the corridors and it didn't change inside our room. Housekeeping also knocked around...

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1Thank SeanDinnes
Sechelt, Canada
Reviewed 3 weeks ago via mobile

Wonderful staff and nice family atmosphere. Close to the airport, love the beds. Breakfast is wonderful the best for the price. Always fresh and well served. Shuttle is constant and driver friendly. I can't say enough about the staff they are just great, everyone of them

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Thank beezeeq
London, Canada
Reviewed 4 weeks ago

Airline connection issue, so they put us up until the next day here. Five minutes to the airport next door. They have their own shuttle that runs every 20 minutes. Desk staff very friendly and professional. Room was great. Good size. Coffee bar off the front lobby. Only open from around five a.m. to two ish. Planned to get a...

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1Thank Rallybob
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear Rallybob I am sorry to hear about the circumstances on how you ended up staying with us but I hope you made it to your destination the following day. I am glad to read your comments about our hotel and team as we have an awesome team and it is great to see them recognised. We hope to see...

Reviewed 4 weeks ago

Stayed 2 nights during a short trip to Surrey and Vancouver. Despite the cost of the room and the great reviews, I was a little disappointed in the experience. The room was clean and the bed was comfortable. However, it lacked basic amenities that seem to come standard in other hotels for the same price or cheaper. No fridge or...

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Helpful?
Thank Amanda B
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear A B I am sorry to read about your disappointment while our guest which includes our team member throwing our your food. In regards to a few of your concerns, our water view rooms do come with fridges and we do have a few others available upon request as well as microwaves. Breakfast is not included in our standard...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Opened on November 1st 2014 as the Pacific Gateway Hotel. The hotel property is now a member of Preferred Hotel Group, a global collection of more than 650 independent hotels in 85 countries. In addition to the branding change, the Pacific Gateway Hotel at Vancouver Airport will continue an extensive refurbishment program that commenced this spring. This will include a new marina with additional mooring space, upgraded utilities and accessories, fresh and enhanced landscaping, significant changes to both of the hotel's restaurants, upgrades to the existing meeting and conference spaces and a new look to the hotel lobby including an interactive lobby bar and social space. The hotel is also the closest hotel to the luxurious McArthurGlen Designer Outlet, opening in June 2015. ... more   less 

Additional Information about Pacific Gateway Hotel at Vancouver Airport

Address: 3500 Cessna Drive, Richmond, British Columbia V7B 1C7, Canada (Formerly Delta Vancouver Airport)
Region: Canada > British Columbia > Richmond
Price Range: ₹ 9,873 - ₹ 17,512 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pacific Gateway Hotel at Vancouver Airport 4*
Number of rooms: 374
Reservation Options:
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Also Known As:
Delta Vancouver Airport Richmond
Delta Richmond
Richmond Delta
Hotel Style:
#4 Luxury Hotel in Richmond
#9 Family Hotel in Richmond
#9 Business Hotel in Richmond
#10 Romantic Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Pacific Gateway Hotel at Vancouver Airport staff and other travellers.
25 questions
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San Francisco, California
Whitehorse, Canada
over a year ago
Banff, Alberta, Canada
Canadian
3 months ago

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Questions? Get answers from Pacific Gateway Hotel at Vancouver Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view of the river”
 of 5 bubbles Manjsd, 8 Jan 2017 | Read review
“Some Rooms Have River View”
 of 5 bubbles msquared_12, 7 Jan 2017 | Read review
“I usually ask for a king size bed on a higher floor to take in the views surrounding Vancouver”
 of 5 bubbles Bishfam, 31 Dec 2016 | Read review
“King bed was great. Quieter than I expected being near airport.”
 of 5 bubbles Rallybob, 21 Dec 2016 | Read review
“River View!”
 of 5 bubbles AMRfsr, 27 Nov 2016 | Read review
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