Late cancellation and frustration with West Jet led me to this lovely hotel. Shuttle from airport. Reception delightful staff despite the onslaught of frustrated passengers well after midnight! Prompt service, vouchers and explanation about breakfast buffet and shuttle…
Very nice centrally located Hilton. Within three block from the Richmond Centre Mall Which had many fast food Asian eateries. The hotel is very nice with a breakfast buffet with many selections. Wait staff was very attentive and welcoming. Only a short distance from Steveson…
When checking out we had to argue with staff that wanted to charge us for a bottle of water , even if there was a bottle of water in the room, not sure how he would have known we usd it, because we just left the room at 6 am and he said he was charging us for a bottle of water,…
So when we arrived the staff made us feel so welcome and they were very helpful. The lobby and restaurant had a very nice layout. The conference space was adequate. The room was nice but the bed and the bedding were less than what I expected. Could have used a comforter. The…
This was overall a very disappointing experience. It's my first time staying at this hotel. I rarely leave bad reviews for hotels. However, this is one of the most unpleasant hotel experiences in recent years. For context, I have top elite level status with the 3 largest…
"Junior suite room with sofabed in the sitting room face the elevators, not too good for one sensitive to noise."
"The higher you are the quieter it is. Ask for a view of the mountains if you want to watch planes land."
"Stayed on the 6th floor. Really quiet. The elevators are separate so that the traffic doesn't bother you."