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Executive Airport Plaza Hotel & Conference Centre Richmond

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630 Reviews from our TripAdvisor Community

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Showing 616: English reviews
Start your review of Executive Airport Plaza Hotel & Conference Centre Richmond
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Reviewed 2 days ago NEW

The evening clerk saw I was walking disabled at check-in. He gave me my room key and some basic direction on how to find it. He also told me where the Carver Restaurant was for dinner. He did not tell me however that the room given to me 364 was the very last room down a long hall of 30...

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Helpful?
Thank Norm B
Laurastevenin, Front Office Manager at Executive Airport Plaza Hotel & Conference Centre Richmond, responded to this review

Thank you for taking the time to share your feedback with us, Mr. Barry. We regret to hear your stay with us was not as enjoyable as it should have been. Our team makes every effort when preassigning rooms to accommodate all special requests including mobility/location requests. Your reservation with us was made via a third party company and prior...

Williams Lake, British Columbia
Reviewed 5 days ago NEW

My overnight stay at your Hotel was absolutely fantastic The suite was so impressive The staff were all so helpful. Loved how all amenities were all within walking distance. The room was very nice and quiet did not hear any of the other guests at all other then when they were in the hallway coming and going into their own...

Review collected in partnership with this hotel
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Helpful?
Thank nancytollefson
Halifax, Canada
Reviewed 5 days ago NEWvia mobile

This is a hotel I used to stay at frequently about 10 years ago, the location is good and the airport shuttle is always on time. I arrived fairly late 9 pm and check in was smooth. The room was clean and functional. I was still was keeping east coast time so was awake at 4 am, the wifi is...

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Helpful?
Thank Rob H
Management response:

Thank you for taking the time to provide us your feedback. The fitness room is located above some of the guest rooms, keeping the noise factor in mind we are unfortunately unable to have the fitness room open for longer hours. We do however apologize for the inconvenience this caused you during your stay.

Smithers, Canada
Reviewed 1 week ago

We find the Executive Airport Plaza and Hotel very comfortable, clean and central for shopping and a good variety of resteraunt. The staff have always been very helpful and knowledgable. The rooms are clean and quiet. We find it a great place to stay as a stopover on our vacations

Review collected in partnership with this hotel
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Helpful?
Thank Marilyn C
Yellowknife, Canada
Reviewed 1 week ago

We stayed one overnight in out way to Nevada and also when we came back. They offered a breakfast buffet which we couldn't get due to the fact our flight was very early. After the first night when we told them we will miss breakfast, they suggested us to remind them when we will be back so they can offer...

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Helpful?
Thank DeliaCepoi
Laurastevenin, Front Office Manager at Executive Airport Plaza Hotel & Conference Centre Richmond, responded to this review

Thank you for taking the time to provide us with feedback about your recent stay with us. We strive to ensure our guests are happy from arrival to departure and throughout their stay. On the night you visited our steakhouse, we unfortunately experienced a mechanical issue with our heating system. We understand the offer we extended you to apply the...

Reviewed 1 week ago

On arrival, we waited quite awhile before getting to the registration desk. Once there, the young man was less than helpful, causing us to wait even longer to finally get to our room. Room was okay. Too many other good hotels in the area. We won't be back.

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Helpful?
Thank Sherry R
Laurastevenin, Front Office Manager at Executive Airport Plaza Hotel & Conference Centre Richmond, responded to this review

Thank you for providing feedback from you recent stay with us. We regret we were not more efficient in expediting your check-in. After reviewing our records, we understand you arrived with another party who were assisted by our evening clerk at the check-in counter ahead of you. We will work with our front office team in order to minimize wait...

Reviewed 1 week ago via mobile

One would not be disappointed. situated dead smack in the middle of Richmond, every amenity you can think of is within 5 to 7 minutes walking distance including the handy-dandy sky train Brighouse terminal station which connects you to all 13 satellite cities throughout Metro Vancouver. At 40% of the cost of similar 4*ish hotel in downtown Vancouver (a reliable...

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Helpful?
Thank Elaine C
Nanaimo, Canada
Reviewed 1 week ago

The hotel feels a bit dated and also a bit cobbled together. I booked a "hot deal" online and I think I got what I paid for - a reasonable room for a reasonable price. A bit worn out, a long trek from the from desk to the "executive tower", and another long trek to the restaurant, which is pretty...

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Helpful?
Thank pennyfor
Kimberley, British Columbia
Reviewed 1 week ago

Highly recommended. Friendly staff, beautiful large rooms, competitive rates. The hotel rooms were very quiet and the beds very comfortable. I will make this hotel my number one choice from now on. You won't be disappointed.

Review collected in partnership with this hotel
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Thank Mike W
Edmonton, Canada
Reviewed 2 weeks ago via mobile

My company has held our annual conference here two years in a row now. Checkin staff is friendly and welcoming. Rooms are comfortable and clean. We have the opportunity to experience multiple banquet rooms over the 3 days, which are always set up nicely. The banquet breakfasts and lunches are delicious with a good selection. The dinner we had for...

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Helpful?
Thank KjKarKar

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Executive has long been the preferred choice for business & leisure travelers requiring full service hotel facilities close to the Vancouver International Airport, offering a choice of 290 rooms, suites and 1 & 2 bedroom furnished apartments. We offer 16 meeting and conference rooms seating from 10 - 800 people and over 17,000 sq ft of versatile space for trade shows, conventions, seminars, weddings, board meetings and auto shows. The Executive is located in close proximity to Richmond's business centre and shopping malls and is 5 minutes to the Vancouver International Airport, 5 minutes to Brighouse Station - Canada Line Skytrain and 15 minute drive from downtown Vancouver. We offer 3 restaurants on site, including Carver's Steakhouse, Ceili's Irish Pub and Tivoli's Restaurant. Our facilities include indoor heated pool, hot tub, fitness centre and rooftop garden and jogging trail. For our guests convenience, we offer a complimentary airport shuttle. ... more   less 

Additional Information about Executive Airport Plaza Hotel & Conference Centre Richmond

Address: 7311 Westminster Hwy., Richmond, British Columbia V6X 1A3, Canada
Region: Canada > British Columbia > Richmond
Price Range: ₹ 6,368 - ₹ 15,217 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Executive Airport Plaza Hotel & Conference Centre Richmond 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Executive Airport Plaza Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Executive Airport Plaza Hotel & Conference Centre Richmond staff and other travellers.
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Questions? Get answers from Executive Airport Plaza Hotel & Conference Centre Richmond staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask staff to put you in Main Hotel tower where the front desk and reception is. Otherwise you will be shipped to one of the Wings.”
 of 5 bubbles normb984, 22 Feb 2017 | Read review
“Find another place for the same rate!”
 of 5 bubbles DeliaCepoi, 15 Feb 2017 | Read review
“The tv channel that scrolls all the channels & shows what is playing doesn't match the actual channels on the land tv (for example, AMC was listed as channel 41-1, but it was actually channel 51). Not a huge problem but it took some manual scrolling through the channels to find the station (AMC) that I wanted to watch.”
 of 5 bubbles johnny542015, 6 Feb 2017 | Read review
“The windows were frosted and we could not see out. The room was very hot and the heat could not be managed. And finally I asked for a receipt for my stay and was told it was not available ”
 of 5 bubbles 380corig, 6 Feb 2017 | Read review
“Styed in one of the towers in a one bedroon suite and very quiet with a great view!”
 of 5 bubbles josephe347, 30 Jan 2017 | Read review
5 of 5