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Sheraton Vancouver Airport Hotel

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#10 of 23 Hotels in Richmond
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1 room 2 adults 0 children
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Sheraton Vancouver Airport Hotel
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600 Reviews from our TripAdvisor Community

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Showing 579: English reviews
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Edmonton, Canada
Reviewed yesterday NEWvia mobile

I have a standard that I expect of Sheraton hotel, especially for their price. This room did not meet the expectations. Granted, we arrived late and without a long term reservation, however, the hotel was not full. Room service was just fine, bed was also ok. Was not impressed with stained coffee table tops, paint smears around the doors. Made...

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Helpful?
Thank 70Brian44
Prince Rupert, Canada
Reviewed 6 days ago NEW

I would like to thank Jazz for her quick responses when I needed something there was no hesitation to help me very freindly/caring person I've been here going on 3 weeks/my stay just got extended for approximately 3 more weeks Having a person around like her makes alot of difference once again thanks to Jazz

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1Thank sdalexi
Seoul, South Korea
Reviewed 1 week ago

Pros: professional and kind staff, convenient airport shuttle, good location (the hotel has Starbucks.), large room size Cons: Airplanes' take off and landing noise, no towel holder in the bathroom, no free wifi

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Helpful?
Thank Wondol68
Vancouver
Reviewed 1 week ago via mobile

When I checked in and was greeted by Isabelle she made sure everything was set up in our room for our stay. It just made everything so nice that she rembers the little things that go a long way. Kudos to Isabelle

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Thank jaws101
Nanaimo, Canada
Reviewed 4 weeks ago

Did not honour reservations as we requested. 3 of us had to sleep in a king size bed ofter. a long flight and exhausting day. Manager tried to make it better by offering us a discount but at 1230am I was very disappointed

Review collected in partnership with this hotel
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Helpful?
Thank Michelle B
Tim M, Director of Operations at Sheraton Vancouver Airport Hotel, responded to this review

Hi Michelle, I truly sympathize with your frustration regarding your recent stay. This experience is not what you would expect from a Sheraton Hotel. We sincerely apologize for any inconvenience and discomfort caused, especially after a long travel day, due to the room requirements not being appropriate for the reservation. If you would kindly forward me the Reservation information, we...

Washington
Reviewed 18 January 2017 via mobile

I was looking for a restful place after a 12 hour travel day before I explored downtown Vancouver. After arriving at 1am, I was luckily able to get upgraded to the SPG floor. The room had great privacy (no annoying adjoining room), fridge , coffee/tea and complimentary bottled water. They even had a nice business area with desk in the...

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Thank l8rsk8r
Abbotsford, Canada
Reviewed 7 January 2017

Stayed here for a conference. Usually stay at the Marriott next to it but the Sheraton is far superior in this case. Nice comfortable rooms, good food and excellent service. Ask about the story of the name of the restaurant it's so sweet! Overall a great choice for business or pleasure. Meeting rooms are nice and conveniently located. There is...

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Thank Kileebear
Hong Kong, China
Reviewed 6 January 2017

We were generally happy about our stay at this hotel. We stayed there to attend a 5-day conference. Their conference facilities were satifactory. There is a Starbucks right inside the hotel. And they provide free Starbucks coffee in the rooms too. The first night we stayed in a room on the Club Floor with a king sized bed. When the...

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Thank C K
Phoenix, Arizona
Reviewed 4 January 2017

Was here for 5 nights and enjoyed my stay very much. Hotel staff was very accommodating and they had great customer service. It is in a great location, close to food, a mall across the street and close to airport. I especially enjoyed the Starbucks located within the hotel.

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Thank trishp68
Chongming County, China
Reviewed 25 December 2016

club lounge is closed during the period of stay, it is not convenient. location is very good, close to Richmond certer. house keeper, Lucinda Ma, is very nice and helpful, she give many advise on shoppings, appreciated her service.

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Thank yuelinghe

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
The Sheraton Vancouver Airport offers guests the best of many worlds: the luxury of an upper upscale experience minutes to the Vancouver International Airport, the convenience of being located in the heart of Richmond, British Columbia's many business districts and the pleasure of residing steps from shopping and unforgettable cultural experiences. Relax and enjoy the comforts of a restful sleep in a spacious guest rooms featuring the Sheraton Sweet Sleeper Bed or connect with family & friends in Starbuck's or Harold's Bistro & Bar. ... more   less 

Additional Information about Sheraton Vancouver Airport Hotel

Address: 7551 Westminster Highway, Richmond, British Columbia V6X 1A3, Canada
Region: Canada > British Columbia > Richmond
Price Range: ₹ 8,270 - ₹ 20,675 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Vancouver Airport Hotel 3.5*
Number of rooms: 390
Reservation Options:
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Also Known As:
Best Western Richmond
Hotel Style:
#2 Green Hotel in Richmond
#10 Business Hotel in Richmond
#11 Romantic Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Vancouver Airport Hotel staff and other travellers.
3 questions
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Questions? Get answers from Sheraton Vancouver Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask about the name of the restaurant, it is a good story.”
 of 5 bubbles Kileebear, 7 Jan 2017 | Read review
“Their Club Lounge is currently closed”
 of 5 bubbles 942ck, 5 Jan 2017 | Read review
“Nice room, beds were very comfortable ”
 of 5 bubbles davidmT752QG, 10 Dec 2016 | Read review
“Request a bottom level room with outside patio access if you travel with a dog. ”
 of 5 bubbles 423maryellenb, 10 Dec 2016 | Read review
“Not sure, I had a standard room and it was larger than most standards. Had a balcony and a really comfy bed.”
 of 5 bubbles imunno1, 27 Nov 2016 | Read review
5 of 5