Beautiful old hotel in Devonport, Auckland. Very charming. But the food is sub par!! We unfortunately chose the pork belly and it was disgusting. Fatty crackle-less barely cooked pork floating in packet gravey withsome sort of off white tasteless kumera slop also floating around. Honestly worst meal ever! Manager did say she needed to go teach the chef how to cook pork!! Really?????? Got a few dollars off the price but take our advice and go eat somewhere else.
We visited the Esplanade Hotel on New Years Eve with family from New Zealand, England and America. What was meant to be a special occasion, ended up being memorable for all the wrong reasons. To name a few; - It took 3 hours to be served 3 courses, all of which were supermarket standard. - The waitress lost our food order, and then lost our drinks order. When we re-ordered both they still got it wrong. - We waited over 45 minutes to be served a drink in a mix of all different glasses. - After asking to see the Manager on several occasions, he did not show his face and in fact ran away on one occasion when we tried to speak to him. As for the hotel itself - we enjoyed staying, it has lovely views and is in a great location. It’s a shame the restaurant was so poor. This place…
I stayed here during a business trip. I love old historical hotels like this. The rooms are all done in the style of the period, the lounge downstairs has a fireplace and a library like atmosphere, and the team running the place are very nice. Loved to read about the history of the home and the area.
The quality of the food was very poor, standard supermarket type caramel slice, large muffins, canned cream and worst of all mould on the sandwich bread!! Initially the service and selection of teas were fine but soon after the food was served there was a lack of service. When I showed the mouldy bread the waitress took it away and there was no follow up to apologise or offer to put it right. I definitely would NOT return.
Food - very poor and service was the same. We ordered Devonshire Tea. The tea was just warm and the cream was obviously instant from a can and very small quantity for the size of the scones. Also hardly any jam given. We asked for a pot of boiling water to add to tea, but this never arrived. Will NEVER go there again!
We went there for an evening dinner on a Friday night The location is great and the waitress was good – but there were production problems in the kitchen. We were told when we arrived that they had lost their sous chef and there would be a 40 minute delay. The delay was more like an hour and a half – the food came out in random manner and was average quality at best. Try elsewhere
Room was on first floor with a balcony. Perfect views over the water to Auckland city. Room was spacious, warm, comfortable and spotlessly clean. Beds very comfortable and room décor quaint in keeping with the heritage style. If you are looking for chrome, smoke and mirrors don't go there. This is old world charm and a delight at every turn. Period style pictures and pottery are a feast for the eyes. Restaurant was excellent. A new chef has brought world class standard meals which are delicious, different and reasonably priced. Breakfast is a treat especially the mushrooms, just try them, magnificent. I certainly will return. Thank you to the friendly and efficient staff for a relaxing holiday in beautiful Devonpoet.
Lets start with the positive - location location location, and potential............. staff had lovely personality but not hospo trained I would suggest (in a cobb and co sense - not four star style). BUT The rooms are tired, the corridors even more so, the decor very 1980s Cobb and Co, the restaurant and bar areas tired. Needs a HUGE injection of cash, with a developer who is sympathetic to its historic, charm and potential - this could be awesome boutique high end hotel - vs the current Faulty Towers experience. Rates are too high for what this is - if it was around $150NZ a night - expectations would not be so high. I had a room at the back so no street noise which was great - radiators did not work, but staff put another heater in the bathroom and there are electric…
We have stayed here twice and enjoyed this hotels location and its access to the ferries to Waiheke and Auckland. Our last visit will probably be just that as the lift was terminally out of order and we had a room on the top floor! The building is full of character but lack of spending on it means standards are on the slide and it has reached the point where it’s difficult to justify the rates being charged. Furnishings are old fashioned rather than characterful. Breakfast isn’t the best but is ok. Time to relocate elsewhere in this very pleasant suburb.
When taking the ferry to Devonport for the day I had to step into this beautiful heritage hotel and the main floor is gorgeous to walk through. Edwardian architecture and beautiful ambience. I sat at an outside table and had wine and cheese board overlooking the water and the city view. This hotel dates back to 1903 and should not be missed to take a look at the inside.