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Renaissance Tuscany Il Ciocco Resort & Spa

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Renaissance Tuscany Il Ciocco Resort & Spa
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1,007 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Tuscany Il Ciocco Resort & Spa
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Showing 556: English reviews
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 March 2016 via mobile

In a word, his resort is simply "superb". It is beautiful and caters for each and every whim of its guests - nothing was too much trouble. But the stand out feature for us were the people ... from Georgio the proprieter, to the man that makes the breakfasts. Antonia and her staff on the front desk are simply amazing.... More 

Helpful?
2 Thank GuySecretan
RenaissanceTuscany, Direttore generale at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear GuySecretan, I have received with much pleasure your email and wish to thank you for having taken the time to write sharing with me your feedback on your recent stay at the Renaissance Tuscany . I am delighted to hear that you enjoyed your stay and that you were well taken care by all of our Ambassadors. I have... More 

Geelong, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 March 2016

if you ever have the chance stay at Renaissance Tuscany it will blow your mind! Front of house staff so friendly every day & room staff had everything cleaned pristine. Breakfast was a banquet we didn't need to eat until evening. We had an amazing cooking class with Chef Salvatore Cavallaro. Gnocchi will never taste the same in Australia thank... More 

Helpful?
Thank Helen L
RenaissanceTuscany, Manger at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear Helen L, Thank you for your kind words regarding your recent visit to the Renaissance Tuscany Il Ciocco Resort & Spa! Our aim is to impress each and every one of our guests and we are happy to know that we succeeded in your case. Should your travels bring you back to our beautiful area in the future, we... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 March 2016 via mobile

What a beautiful resort. Spotless clean, comfortable beds, wonderful staff. Reception staff were just lovely. Our favourite part of the stay was the cooking class with Salvatore and Nicole, it was so much fun. He was just fantastic and food was beautiful. Lorenzo with the wine tasting was also fantastic. Breakfasts were just amazing, and the manager and staff at... More 

Helpful?
1 Thank Dianne E
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear Dianne E We appreciate your concrete review from your experience at the Renaissance Tuscany il Ciocco Resort & Spa affirming that we surpass your expectations and you had a wonderful time with us, enjoying our facilities and the service of our staff. We would love to host you again in the future. Again a big thank you and CIAO................ More 

Mercersburg, Pennsylvania
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 March 2016

The Renaissance Tuscany was a beautiful place to stay (two nights) and the hotel staff could not have been more friendly. The region is especially pretty and the hotel makes a great base to access the area. I found the desk staff to be wonderfully helpful in recommending areas and villages to explore. We were upgraded for free (Platinum Premiere)... More 

Helpful?
1 Thank Argus29
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear Argus29, We appreciate you taking the time to write a review to share with other TripAdvisor members. Thank you for letting us know how much you liked the hotel, but more than the hotel, that you received "top-notch" service from our staff. We strive each and everyday to make each guest feel welcome and well cared for and we... More 

Perth, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 March 2016 via mobile

Antonia the navigator, Corrado/Guilio at reception, Massimo the bar man, Alessandro the chef, Lido and the other restaurant gent (sorry to many names to remember) were all exceptional. The hotel was very clean and pretty. It's a hotel that caters for a lot of conferences so there may be a breakfast rush between 7.30-8.30 and then they dissappear. The breakfast... More 

Helpful?
5 Thank Suzo1
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear Suzo 1, We would like to thank you for taking the time to write this excellent review, as your feedback is important to us. We are pleased to hear that your visit to the Renaissance Tuscany il Ciocco Resort & Spa was memorable and met you expectations. As you may know guest satisfaction is our main goal, and we... More 

Bozeman, Montana
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 5 March 2016

My wife and I took a weekend trip up to Tuscany while we were staying in Rome. We chose this hotel since it is in the Marriott family and I try to stay within that brand. I travel quite a bit for work and pleasure and am a platinum elite in the Marriott rewards program. I was very torn on... More 

Helpful?
3 Thank Ryan M
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear Spec1alk, Thank you very much for choosing the Renaissance Tuscany Il Ciocco Resort & Spa as your travel destination. We appreciate your comments and feedback on such a detailed review regarding the perception of our services. Our goal is to not only meet, but to exceed on the expectations of our guests and provide an amazing service. We would... More 

Budapest, Hungary
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 March 2016

I spent three nights at Ciocco during my business trip in Italy. I stayed in a executive quest room which was... What can I say? It was fabulous. And the view from my room... Magnificent. The wellness/fitness was also nice especially the water paradise (U-shape corridor with several showers which are simulate different kinds of rain accompanied by different colours... More 

Helpful?
1 Thank Laszlo H
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear Laszlo H, We would like to express our gratitude upon your decision to stay at the Renaissance Tuscany Il Ciocco Resort & Spa. Thank you for taking the time to share the pleasant experience you had at our resort. It is an honor to read how much you enjoyed our facilities as well as the service provided. Our mission... More 

Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 February 2016

We had THE most fantastic week at Renaissance Tuscany Il Ciocco Resort & Spa despite the fact that it was overcast or raining all week. ALL the multi-lingual, professional, helpful, friendly staff could not have been more wonderful!!! The 'Luxury escapes package' included a wine tasting (with food) and a cooking class (with meal and an added dessert). What a... More 

Helpful?
7 Thank thecritts60
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear thecritts60, thank you for the nice comments you have posted after your recent stay with us. We shared your feedback with all our staff regarding the service,it is always a great source of motivation to know our guests are satisfied. It will be a pleasure to welcome you back to The Renaissance Tuscany il Ciocco Resort & Spa very... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 January 2016 via mobile

Very relaxying and beautifull hotel with a nice view! Nothing fail in there! People nice and relaxing with Spa professinally garantied Great! I suggest to pass from there and from the little village up there called Treppignana with people nice too!

Helpful?
1 Thank Delia L
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear Delia L, We would like to thank you for this charming review in regards to your recent experience at the Renaissance Tuscany Il Ciocco Resort & Spa. We are glad to read you had a fantastic time in our hotel and we are delighted to learn you appreciated the professionalism of our teams. We truly hope we could have... More 

Newcastle, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 January 2016

My friend and I had the absolute pleasure of staying here in September 2015. What an amazing place. The staff were delightful and the amenities were exceptional. The cooking class was excellent and we met so many wonderful people. A top class resort. Cannot wait to go back

Helpful?
2 Thank michelle w
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear michelle w, We appreciate your concrete review from your experience at the Renaissance Tuscany il Ciocco Resort & Spa, affirming that we surpass your expectations and you had a wonderful time with us, enjoying our facilities and the service of our staff. We would love to host you again in the future. Warm regrds, Cristina Da Costa Room Division... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Discover a blend of Italian elegance and refined comfort at the Renaissance Tuscany Il Ciocco Resort & Spa. Situated on 1,700 acres in the heart of the Serchio Valley, our luxury hotel offers the perfect destination for your Tuscan getaway. Enjoy ideal access to charming and historic attractions including Barga, Lucca and Pisa. ... more   less 

Additional Information about Renaissance Tuscany Il Ciocco Resort & Spa

Address: Via Giovanni Pascoli, 55051 Castelvecchio Pascoli, Italy
Region: Italy > Tuscany > Province of Lucca > Castelvecchio Pascoli
Price Range: ₹ 7,934 - ₹ 16,688 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Tuscany Il Ciocco Resort & Spa 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
Il Ciocco Hotel
Il Ciocco Barga
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Tuscany Il Ciocco Resort & Spa staff and other travellers.
41 questions
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Questions? Get answers from Renaissance Tuscany Il Ciocco Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a balcony.. Well worth the upgrade price.”
 of 5 bubbles Eldelil, 3 Nov 2016 | Read review
“get a balcony! Not sure of the room numbers exactly.. the one next to us was 117 and has a beautiful view!!”
 of 5 bubbles Nuth, 1 Nov 2016 | Read review
“Rooms with balconies facing the mountain range to the west offer beautiful views”
  • View of mountains from the balcony
  • Balcony
 of 5 bubbles Adriano53, 1 Nov 2016 | Read review
“3rd floor had separate balcony”
 of 5 bubbles , 24 Oct 2016 | Read review
“Ask for a room with a view if paying full price. Must have a hire car.”
 of 5 bubbles PerthHolidays, 22 Oct 2016 | Read review
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