Renaissance Tuscany Il Ciocco Resort & Spa

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Room & Suite (426)
Lounge Bar at the Renaissance Tuscany Il Ciocco Resort & Spa
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About

4.5
#1 of 1 hotels in Castelvecchio Pascoli
4.5 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Discover a blend of Italian elegance and refined comfort at Renaissance Tuscany Il Ciocco Resort & Spa. Situated on 1,700 acres in the heart of the Serchio Valley, our luxury Tuscany hotel in Barga, Italy offers the perfect destination for your Italian getaway. Enjoy ideal access to charming and historic attractions including Pisa.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Paid wifi
Hot bath
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Kids club
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Massage
Steam room
Rooftop terrace
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Quiet
Languages Spoken
English, French, Italian
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
1,563Review101Q+A100Room tips
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Detailed Reviews
RET2246 wrote a review Oct 2020
Northallerton, United Kingdom48 contributions27 helpful votes
4.0 of 5 bubbles
This is a lovely hotel to unwind and relax in. The views are what really sell the place, breath taking from morning till dusk (just see their social media). The hotel really takes advantage of the views with the pool, restaurant and rooms all looking out over them. The staff are lovely and really helpful. The rooms are great, with uninterrupted views over the mountains and to Barga.
The hotel has a great array of seating area and bar to enjoy, however due to Covid and having to wear masks inside we didn’t take advantage of this like we normal would on an evening, opting to use our room and balcony instead.
The hotel has put lots of covid measures in place. There’s a machine to take your temperature before you can enter the building, there’s hand sanitizer everywhere, the pool towels are handed to you in plastic bags and the pool attendants did an amazing job of cleaning down the chairs when people left.
The only disappointment to this hotel is the pool is freezing which put us off using as much as we would have liked. And the evening menu was the same every night in the restaurant which forced us to eat our more than we would have liked.
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Georges Midleje, Proprietario at Renaissance Tuscany Il Ciocco Resort & Spa
Responded 23 Oct 2020
Dear RET2246, It is a pleasure for us to know that you were able to enjoy your overall vacation at The Renaissance Tuscany Il Ciocco Resort & Spa. We are very grateful to receive your comments and recommendations which help us. Thank you for sharing your experience with us, we look forward to welcome you soon! Warm regards, Cristina Da Costa Room Division Manager
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Thomas F wrote a review Feb 2020
Granbury, Texas59 contributions67 helpful votes
5.0 of 5 bubbles
My wife and I stayed here for three nights and wished we booked a longer stay. We were upgraded to a one bedroom 3rd floor suite with three balconies and a direct view over the gorgeous valley below. My wife is a Titanium Elite Lifetime member and although we almost always get upgraded, this hotel’s manager went far above and beyond. Our stay was peaceful and quiet, and the incredible half-price massages during the Valentines Day weekend made our stay especially enjoyable. The room service menu is very reasonably priced, and the Margherita pizza we ordered one night was as good as anything we ever had anywhere in Italy. The front desk guy who checked us in was extremely helpful, knowledgeable and very funny. He made the check-in process a joy. The lady who oversees the breakfast room was as kind as can be and very sweet. I believe her name was Orietta, and if a Marriott executive is reading this, she should be teaching guest relations to all Marriott employees. She truly went above and beyond! Everything about this resort was five star, and we are already planning our return in the late fall. We LOVE this resort!!!
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa
Responded 16 Feb 2020
Dear Thomas F, Thank you for sharing this glowing review! We are delighted to hear about your experience! We truly appreciate your kind words regarding our team. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding, but also encouraging. We'd love to share another positive, fun experience with you in the future. Warm regards, Cristina Da Costa Room Division Manager
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attyezell wrote a review Feb 2023
Jacksonville, Florida58 contributions37 helpful votes
5.0 of 5 bubbles
I have stayed at this hotel 4 times and each time, I leave planning my return! It is a beautiful old hotel on top of the il Ciocco with the most amazing views. The staff is very friendly and helpful, even the houskeeping staff. We had a great time during the evenings at the bar with the entertaining "Barmacists" Denis, Massimo and Emmanuele! Check in is wonderful as they give you tons of information about the resort, but if you expect bellmen service you might be disappointed. If you need help with your bags you should ask in advance as it could be challenging getting them up the hill from the parking lot. You can also drop them off at the reception and drive your car back down to the parking area. The location is beautiful but you really need a car to enjoy this property unless you don't mind spending a lot on taxis and tours. There are so many amazing places nearby that I couldn't imagine not having a car. The spa is amazing and little tiny Teresa gave me a wonderful deep tissue massage and facial. The ladies in the spa are wonderful. The indoor pool is very good as well. The only problem we have is that you cannot control the HVAC in your room because it is a centralized system so we had a little trouble with the temperture. The staff showed us how to control the fan, but it really doesn't control the temperature. The valley view rooms are a must. The restaurant on site is very good as well and we also like the bar menu (it's limited but good). I can't wait to return!
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MARIA CRISTINA DA COSTA, Guest Services / Front Office at Renaissance Tuscany Il Ciocco Resort & Spa
Responded 6 Feb 2023
Dear attyezell, Thank you for taking the time to write your comments. We are delighted that your stay with the Renaissance Tuscany Il Ciocco Resort & Spa was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Warm regards, Cristina Da Costa Room Division Manager
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Daniel W wrote a review Jul 2020
Oldenburg, Germany19 contributions15 helpful votes
+1
4.0 of 5 bubbles
Stayed here for almost a week.

Great view, especially when your room is facing the mountains.

The staff was all very nice. From the receptionists to the staff at the restaurant and bar.

The ladies at breakfast were very friendly and welcoming.
The staff at the restaurant at dinner were always nice and also welcoming. The food was very delicious and good value, the only thing was the wines, very delicious but a bit expensive!!

The barman made very good cocktails and got us quite drunk a few times 😜.

Overall a really good experience, we’d love to go back sometime.
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Date of stay: July 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Georges Midleje, Proprietario at Renaissance Tuscany Il Ciocco Resort & Spa
Responded 18 Sept 2020
Dear wwolters, Thank you for such nice words! We are happy to know you enjoyed your recent stay at our Resort and appreciated our attentive service. We hope to see you in the nex future, Cristina Da Costa Room Division Manager
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meaghan_ca wrote a review Jan 2020
Virginia26 contributions33 helpful votes
5.0 of 5 bubbles
The Renaissance Tuscany Il Ciocco Resort & Spa was everything you would want in a Tuscany escape. The location was beautiful, amid the rolling hills. Two hours from Florence, an hour from Pisa, and just 45 minutes from Lucca, the resort is easily reached by car. You can take a day trip from the resort or stay in the small villages nearby, exploring the small village wineries or restaurants. The resort itself offers several dining options, as well as a spa and gym. I would highly recommend visiting in the off season for serenity and warm nights by the fireplace in the lobby lounge. The food at the resort was delicious and reasonably priced. Massimo was a fantastic bartender who provided excellent wine recommendations. Strongly recommend this resort for your Tuscany vacation.
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Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: The best views are face the front of the hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa
Responded 1 Feb 2020
Dear meaghan_ca, Thank you so much for taking the time to share your positive words with us. It was a real pleasure having you with us and we are very much looking forward to welcoming you back to your home away from home. Warmly, Cristina Da Costa Room Division Manager
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DA310 wrote a review Jan 2020
Los Angeles, California95 contributions82 helpful votes
5.0 of 5 bubbles
If you are trying to really get out and experience Italy in a place where most people have probably never heard of or been, this is a great destination for you! The resort is beautiful, the staff is lovely, very helpful and kind. Breakfast is included and probably one of the better breakfast spreads you'll find. Located about 30-40 minutes north of Lucca and about an hour from Pisa it's close enough to tourist destinations that you can get out and be a tourist, but go home to quiet serenity. I stayed in a suite so my room was large and had an amazing view of the countryside/hills and Barga an adorable town 10 minutes down the road. The regular rooms are on the small side, but how much time are you going to be spending in your room?! I ate at a lot of restaurants in and around the area and surprisingly, the restaurant at the hotel actually had some of the better food around, so if you just want to hang out at the hotel and be lazy, you'll be in good hands. There is a ton of opportunity here for conferences and meetings as there is a lot of space available as well.
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Date of stay: November 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa
Responded 12 Jan 2020
Dear DA310, Thank you for your review of the Renaissance Tuscany Il Ciocco Resort & Spa . We are very pleased that you enjoyed your stay with us and thanks for your recommendation to other travellers. We hope you had a brilliant time in Tuscany and we would be delighted to welcome you back on your next visit to Italy. Warm regards, Cristina Da Costa Room Division Manager
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WildlifeWatcher90 wrote a review May 2022
Leeds, United Kingdom211 contributions99 helpful votes
2.0 of 5 bubbles
We were booked here by a travel company for 7 days and the reviews were good. First night (Saturday) was fine, hotel was quiet, restaurant was good. By Monday hotel was full of conferences attendees. Breakfast buffet was hopeless. There were allocated places on terrace for hotel guests but conference attendees ignored the barriers. Evening meals for hotel guests were served in the bar as restaurant fully occupied by conference. Clearly this hotel is one of three in Europe with a contract with Gordon Research Conferences for conferences run throughout the season (see their website)
Room was very good (as expected), staff were all very nice and did their best but do not go here for a normal hotel experience.
Also, when we arrived we were impressed by the wildflowers meadows under olives at side of long road from entrance up to hotel. We saw orchids. On Monday strimmed bare - orchids dead. So much for environmental credentials.
Although guests were asked to wear facemasks many didn't (presumably reflecting international attendees).
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Date of stay: May 2022
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MARIA CRISTINA DA COSTA, Guest Services / Front Office at Renaissance Tuscany Il Ciocco Resort & Spa
Responded 25 May 2022
Dear WildlifeWatcher90, Before anything else, thank you for your compliments to all members of our Team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding but also encouraging. Your feedback is of great value to us, as it helps us pinpoint the areas that need our attention in order to guarantee our guests complete satisfaction. Your feedback is of great value to us, as it helps us pinpoint the areas that need our attention in order to guarantee our guests complete satisfaction. Please accept our sincere apologies if your stay was not completely satisfying. Once again thank you very much for having chosen The Renaissance Tuscany il Ciocco Resort & Spa, we look forward to your return. Warm regards, Cristina Da Costa Room Division Manager
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Adrian M wrote a review May 2022
3 contributions1 helpful vote
1.0 of 5 bubbles
Our rooms were a very long way from the lobby with the need to use two different lifts and navigate poorly signed corridors.

The lifts are so small they are restricted to four people but effectively that means only two people with luggage.

The rooms were small, quite dark and in need of refurbishment.

Breakfast service was slow and chaotic.
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Date of stay: April 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MARIA CRISTINA DA COSTA, Guest Services / Front Office at Renaissance Tuscany Il Ciocco Resort & Spa
Responded 6 May 2022
Dear X5756NHadrianm, Thank you for sharing the details of your experience and we apologize for not meeting your expectations. You may feel assured that we take notes from your observations, in order to provide all of you with unforgettable experiences; we hope you could give us another opportunity to host you at our resort and you could really experience our facilities and service that all our customers deserve. Warm Regards, Cristina Da Costa Room Division Manger
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Daoda2 wrote a review Apr 2022
London, United Kingdom199 contributions194 helpful votes
3.0 of 5 bubbles
To start on a positive note, the staff at the hotel was very friendly. Unfortunately the hotel was very poorly managed as if it had just opened, which is certainly not the case as in fact it is quite dated. I called in the afternoon to see if a reservation was necessary for the restaurant and was told it was fully booked until 9:30 p.m. If you have a hotel like this one, that is on top of a hill and 20 minutes from town, one of the most important things has got to be able to feed all your guests (and I don't even think the hotel was full). When I checked in, I was told there were no other dining options except room service, so essentially I had to pay a premium simply because the hotel was poorly managed. I get to the room and then am unable to find a room service menu. Three calls and 15 minutes later the menu finally arrives. To top off the whole fiasco, the food was quite bad. I only ate half of it and that only because I was starving at this point.

The room itself and the bed were fine, nice location (though better in the summer than spring I think). Would not return, however.
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Date of stay: April 2022
3.0 of 5 bubblesRooms
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Room Tip: Eat elsewhere
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MARIA CRISTINA DA COSTA, Guest Services / Front Office at Renaissance Tuscany Il Ciocco Resort & Spa
Responded 29 Apr 2022
Dear Mr. Daoda2, First of all let us thank you for choosing the Renaissance Tuscany during your visit to our valley. It’s always a great pleasure for us to have you as our guest. We would also like to especially thank you for taking your time to share your comments on the hotel as they are really valuable for us; they help us to maintain and improve the service standards of the hotel and show us how we can do better. We are very sorry to hear that you have experienced inconveniences while staying in the hotel. We always try to provide each guest with excellent service, and unfortunately, we appeared not to have achieved this with you in terms of quality of service and food. We will make sure to forward your comments to the F&B manager l so we can take action to resolve the issues you mentioned. Once again, thank you for staying with us. We are always looking forward to welcoming you again to the Renaissance Tuscany! Sincerely, Cristina Da Costa Room Division Manager
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Alan T wrote a review Aug 2022
6 contributions1 helpful vote
3.0 of 5 bubbles
When I checked in at this hotel I was given vague directions to the room and no information about the hotel or facilities at all. When checking out I was surprised the invoice had extra charges when making a charge to the room. A visit to the bar means having a drink ordering some food and then another drink is three charges of 21.08 euro making a total 63.24 euro added to menu prices. Using a 1 euro bottle of water from the minibar also has 21.08 added to your bill. For using the bar three times and minibar twice I had 147.56 euro added to my bill.
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Date of stay: August 2022
3.0 of 5 bubblesRooms
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MARIA CRISTINA DA COSTA, Guest Services / Front Office at Renaissance Tuscany Il Ciocco Resort & Spa
Responded 25 Aug 2022
Dear Alan T3092, Thank you very much for your recent stay with us sharing your experience on this website. We are quite sorry to read your feedback regarding our charges of 21.08 E. The charges are related to: - RESORT FEE E.8.54 per person per day - CITY TAX 2.00 e. per person per day TOTAL for two people are 21.08 per day ( as you can see on your bill) There are no further costs charged on your hotel bill that you did not sign for Bar charges. The cost of RESORT FEE and CITY TAX are listed both on our WEB SITE and MARRIOTT SYSTEM We are quite sorry to read that you have not had the information you expected during check-in concerning the room directions and we apologize for this. We hope otherwise our hotel met your needs and look forward to serving you again in the near future. Warm regards, Cristina Da Costa Room Division Manager
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Jane G asked a question Feb 2024
cheshire45 contributions8 helpful votes
Is there a shuttle bus into Barga from the hotel?
Answer from Dfinn
Texas31 contributions9 helpful votes
I believe on weekends. We took a cab-it was cheap from train station. We hiked to Bargs also.
Sarah G asked a question Oct 2021
Akron, Ohio30 contributions15 helpful votes
How much is breakfast?
wjsarmour asked a question Sept 2021
scotland42 contributions34 helpful votes
Can non residents book the spa
Dfinn wrote a tip Dec 2023
Texas31 contributions9 helpful votes
5.0 of 5 bubbles
"Enjoy everything this resort offers. It’s a one of a kind place to enjoy this part of Italy."
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Jennifer K wrote a tip Nov 2023
3 contributions
5.0 of 5 bubbles
"Planned on getting pampered! Dine inside or outside. Enjoy the nightly wood fireplace. Gorgeous views of the valley below. "
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MIchael H wrote a tip Sept 2023
Phoenix, Arizona2 contributions1 helpful vote
5.0 of 5 bubbles
"This place is a dream! 5 stars"
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Eric N wrote a tip Aug 2023
1 contribution
5.0 of 5 bubbles
"Make sure you stay here, it’s great."
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Alison C wrote a tip Aug 2023
Caersws, United Kingdom28 contributions42 helpful votes
3.0 of 5 bubbles
"Take care on the road up to the hotel the single track road isn't for night driving. If you want to eat out if the hotel be very careful on the road."
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Not the right property for you?
There are more places to choose from in the Castelvecchio Pascoli area.
PRICE RANGE
₹17,006 - ₹25,008 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
il ciocco hotel, il ciocco barga
LOCATION
ItalyTuscanyProvince of LuccaCastelvecchio Pascoli
NUMBER OF ROOMS
180
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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RENAISSANCE TUSCANY IL CIOCCO RESORT & SPA (Castelvecchio Pascoli) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Renaissance Tuscany Il Ciocco Resort & Spa
Which popular attractions are close to Renaissance Tuscany Il Ciocco Resort & Spa?
Nearby attractions include La Cantina del Vino (1.7 km), Duomo di San Cristoforo (2.3 km), and Eremo Di Calomini (3.0 km).
What are some of the property amenities at Renaissance Tuscany Il Ciocco Resort & Spa?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Renaissance Tuscany Il Ciocco Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Renaissance Tuscany Il Ciocco Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Renaissance Tuscany Il Ciocco Resort & Spa?
Conveniently located restaurants include Pasticceria Fratelli Lucchesi, Scacciaguai, and Theobroma - Capolavori di Dolcezza.
Are there opportunities to exercise at Renaissance Tuscany Il Ciocco Resort & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Renaissance Tuscany Il Ciocco Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Renaissance Tuscany Il Ciocco Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Renaissance Tuscany Il Ciocco Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Renaissance Tuscany Il Ciocco Resort & Spa?
The staff speaks multiple languages, including English, French, and Italian.
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