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Big Pines Mountain House of Tahoe

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Big Pines Mountain House of Tahoe
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438 Reviews from our TripAdvisor Community

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There are newer reviews for Big Pines Mountain House of Tahoe
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Showing 380: English reviews
Reviewed 15 January 2017 via mobile

TERRIBLE service and average room, not worthy the price! Hotel was too full so they couldn't provide us a spot in the parking lot (even if I paid for a room with parking), when I tried to complain or find a solution the staff was SUPER rude and told me to go find other hotel in the middle of the...

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Helpful?
Thank Bianca M
Ruben Z, Manager at Big Pines Mountain House of Tahoe, responded to this review

Hi Bianca, We are very sorry about your experience. We take your feedback very seriously and we'll take steps to prevent this from happening again. Again, we are very sorry.

Reviewed 10 January 2017

We arrived at Big Pines Mountain House of Tahoe two hours before our check in time. We were not allowed to check in early and if we would of been allowed to there was a fee of $20.00 for checking in early... Which is a first..The smoke alarm was beeping. Overall they did their best to to make it an...

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Helpful?
Thank Mariaelena C
Ruben Z, Manager at Big Pines Mountain House of Tahoe, responded to this review

Hi Maria Elena, We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

Reviewed 5 January 2017

Our room was big,we had all what we needed, all was good, we was content and we enjoyed our time here. First two days we can't see the lake because it was really two snow days. The third day was really beautyful, the sun was shining. The breakfast was really okay and enough. Thanks

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Helpful?
Thank Rolf S
Ruben Z, Manager at Big Pines Mountain House of Tahoe, responded to this review

Hi Rolf, Thank you, thank you, thank you....

Reviewed 29 December 2016 via mobile

We decided to go to Tahoe last minute for Christmas. We booked over the phone on Friday and arrived on Christmas Day. We brought our dog and toddler. We enjoyed our 2 night stay. The room was nice and warm with the fire going when we arrived. The walls are thin, but the neighbors tried to keep it down. Our...

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Helpful?
Thank Jessica H
Ruben Z, Manager at Big Pines Mountain House of Tahoe, responded to this review

Hi Jessica, Thank you so much for your business and support! Please come back soon!

Carlsbad, California
Reviewed 27 December 2016

Given we came up over the Christmas holiday everything was booked and prices of course reflected this. The room itself is a nice size with an electric fireplace and nice size kitchenette. There was no phone in the room but it tells you to dial the operator if you have questions. It was not dirty but I wouldn't say it...

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Helpful?
Thank Kendall H
Ruben Z, Manager at Big Pines Mountain House of Tahoe, responded to this review

Hi Kendall, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Fremont, California
Reviewed 26 December 2016 via mobile

We stayed two nights in December. We originally only booked one night but a snow storm was coming in and so we needed to avoid driving home in the storm. When we checked in the staff was super nice and upgraded us to the fireplace room (which we had already booked for 2nd night) and this way we didn't have...

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Helpful?
Thank Pambers1
Ruben Z, Manager at Big Pines Mountain House of Tahoe, responded to this review

Hi, Thank you very much for your business and support! We are a family business and we love your feedback, we will keep improving until we gain your full satisfaction! Thanks again!

Reviewed 20 December 2016

2 queen one bedroom with electric fireplace and kitchen for less than $250 (not including dog fees), i loved it. It was a big room. awesome location, 10 min walk in each direction: the beach, harrahs, and the gondola. free breakfast was kinda lame (bagels and cereal kinda thing) but we just bought eggs and cooked in the cool kitchen!

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Helpful?
Thank Laura C
Ruben Z, Manager at Big Pines Mountain House of Tahoe, responded to this review

Hi Laura, Thank you, thank you, thank you... Please come back soon!

Fresno, California
Reviewed 18 December 2016

Eveything was awsome and great i would even come back the beds were great and i can count on them and i Will love to come back i lobee the parking lot and the restrooms were very clean the heaters were working very good

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Helpful?
Thank lomeliflores2014
Ruben Z, Manager at Big Pines Mountain House of Tahoe, responded to this review

Hi, We truly appreciate your business and support! Please come back soon. Thanks!

Auckland, New Zealand
Reviewed 4 December 2016 via mobile

The motel unfortunately did not really live up to the website. The rooms were ok but nothing special. The pool was good. The complex is midway between the main shops and the lake but there is no outlook and it did not feel near the lake. Fine for a night on the way to somewhere else.

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Helpful?
Thank Andrew P
Ruben Z, Manager at Big Pines Mountain House of Tahoe, responded to this review

Hi Andrew, Thanks for your feedback and support! We appreciate your business and we will continue improving until we gain your full satisfaction!

Reviewed 22 November 2016 via mobile

The Big Pines Mountain House is located a walking distance from Nevada border (and the cassinos) in the east of South Lake Tahoe. It's close to the city's main street (Lake Tahoe Boulevard), the gondola to Heavenly Mountain Resort and, best of all, near the lake itself, a perfect place to watch the sunset. The hotel is simple, with a...

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Helpful?
Thank Emanuel F
Ruben Z, Manager at Big Pines Mountain House of Tahoe, responded to this review

Hi Emanuel, Thank you for your business and support! Please come back soon. Thanks again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Big Pines Mountain House is conveniently located in the center of South Lake Tahoe, within walking distance to major attractions - Heavenly Ski resort, the casinos and the Lake itself. We offer clean, comfortable and affordable rooms. Free wi-fi, complimentary breakfast, heated seasonal pool and the location make us the best value in town. Do not leave your pets behind, we will be happy to accept them in our hotel. Come visit us! Our friendly staff is always here to help you to make your Tahoe getaway simply fun! ... more   less 

Additional Information about Big Pines Mountain House of Tahoe

Address: 4083 Cedar Ave, South Lake Tahoe, CA 96150-6979 (Formerly Viking Motor Lodge)
Region: United States > California > Lake Tahoe (California) > South Lake Tahoe
Price Range: ₹ 3,203 - ₹ 12,092 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Big Pines Mountain House of Tahoe 2*
Number of rooms: 75
Reservation Options:
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Also Known As:
Big Pines Mountain House Of Tahoe Hotel South Lake Tahoe
Big Pines Mountain Lake Tahoe
Hotel Style:
#1 Green Hotel in South Lake Tahoe
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Questions & Answers

Here's what travellers have asked, with answers from Big Pines Mountain House of Tahoe staff and other travellers.
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Questions? Get answers from Big Pines Mountain House of Tahoe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you need parking spot, check in early”
 of 5 bubbles hiroshik795, 19 Mar 2017 | Read review
“bring ear plugs if you're a light sleeper, or choose a room on the 2nd floor.”
 of 5 bubbles 617karenh617, 16 Jan 2017 | Read review
“Good place, big rooms.”
 of 5 bubbles rolfs698, 5 Jan 2017 | Read review
“Upstairs back corner all walls are paper thin in a very old hotel you can hear everything everywhere.”
 of 5 bubbles KendallH_11, 27 Dec 2016 | Read review
“get a room on the first floor if you don't feel like taking the stairs!”
 of 5 bubbles lauracP7040NK, 19 Dec 2016 | Read review
5 of 5