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Forest Suites Resort at Heavenly Village

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Traveller (151)
Room & Suite (239)
Pool & Beach (70)
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Overview
  • Excellent43%
  • Very good27%
  • Average15%
  • Poor9%
  • Terrible6%
Travellers talk about
“heavenly village”(126 reviews)
“full kitchen”(71 reviews)
“bedroom suite”(47 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (811)
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All reviewsheavenly villagefull kitchenbedroom suitecovered parkingheavenly gondolawine and cheesegrocery storestarbucks coffeebagelsarts and craftshot breakfastfree breakfastwalking distance to everythinghot tubfamily reunionbit datedresort fee
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371 - 375 of 790 reviews
Reviewed 28 November 2013 via mobile

Let's start with the check in..... People at front desk were very nice. Now we walked into our 2 bedroom bottom floor. It smelled musty and the sliding glass window you could not see out of. I'm not exaggerating at all it was that dirty....More

1  Thank goldengal11
Response from Dell D, General Manager at Forest Suites Resort at Heavenly VillageResponded 29 November 2013

Dear Goldengal, We never like to have anyone have such an experience like this? I can assure you we are not a filthy establishment. You might be referring to water-calcium stains on an outside window. We go through great lengths a few times p/ year...More

Reviewed 16 November 2013

Having a full kitchen and dining area in the room is really nice. The free breakfast is awesome, as are the wine and cheese social, the hot chocolate hour and from the happy faces on the kids, I'm guessing the kids activities are pretty fun...More

Thank Ingrid33448
Response from Dell D, General Manager at Forest Suites Resort at Heavenly VillageResponded 29 November 2013

Dear Ingrid, We thank you so much for writing a review. We are delighted our resort met and exceeded your expectations on many levels. It sounds like we were a great value for everything that you and your family needed. Our daily activities are incredibly...More

Reviewed 11 November 2013

Stayed in the two bedroom suite with four adults. Comfortable space, but I would not consider this totally remodeled. The rooms are old apartments converted to hotel suites. Old kitchen, old bathrooms, old windows, etc., but it was very clean and the furniture was comfortable....More

1  Thank Pam M
Response from Dell D, General Manager at Forest Suites Resort at Heavenly VillageResponded 29 November 2013

Dear Pam, We appreciate the time you spent with us most recently and taking time to review as well. Thanks for commenting on some of the great things we do. We absolutely pride ourselves in being clean, creating more value and giving great service. This...More

Reviewed 5 November 2013

We got a late start driving to Tahoe so we arrived late at night. We were tired of driving and had no idea what to expect when we drove up. A friend recommended this hotel because we have a 5 year old and a toddler....More

4  Thank capelliricci13
Response from Dell D, General Manager at Forest Suites Resort at Heavenly VillageResponded 8 November 2013

Dear capelliricci13, What a great description of our property. We are just as pleasantly delighted as you were when you arrived. We most certainly have a hot american style breakfast buffet for all of our guests & that wonderful great Starbucks coffee to go along...More

Reviewed 2 November 2013

This was my 4th stay at Forest Suites Resort, and it was just a good as my previous visits. My family, friends and I went to the casinos right next door, right in walking distance and had a great time. Forest suites has a great...More

Thank John K
Response from Dell D, General Manager at Forest Suites Resort at Heavenly VillageResponded 4 November 2013

Dear John, Wow- you have come to see us four times in the last year. We cannot thank you enough for choosing our property for your hotel accommodations when in South Lake. Thanks for commenting on one of our seasonal cocktails too. That drink has...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Children Activities (Kid / Family Friendly)
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Business Centre with Internet Access
Laundry Service
Concierge
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 105 - US$ 278 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Top resorts Hotel in South Lake Tahoe
#9 Business Hotel in South Lake Tahoe
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 105 - US$ 278 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Top resorts Hotel in South Lake Tahoe
#9 Business Hotel in South Lake Tahoe
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (151)
Room & Suite (239)
Pool & Beach (70)
Dining (15)
Amenities (34)
Family and Play Areas (10)
Business Centre & Event Rooms (1)
Questions & Answers
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magzano
18 July 2017|
AnswerShow all 10 answers
Response from wonderernyc | Reviewed this property |
Agreed on all counts. The hotel calls it " deluxe " but it is quite basic though comfortable
1
Vote
Artemis-rb
20 January 2017|
Answer
Response from Mark A | Property representative |
Hello, our cancellation policy is as follows: 7 day cancellation/modification prior to arrival. You must make all changes and cancel 1 week prior to your arrival date. During Christmas and New Years our cancellation policy... More
1
Vote
lduangnapa
13 January 2017|
AnswerShow all 3 answers
Response from Mark A | Property representative |
Yes and both of the buildings that have the elevator's also have a number of different sets of stairs.
0
Votes
Room Tips
"Rooms need to be updated a little tired/worn - although the carpet seems to be new!"
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"Don't stay here!"
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"We had a 2-bedroom and it was absolutely perfect for our family of 5."
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"Building 2 by the road room was musty. Building 6 was fine. Elevator was out in Building 5 but probably..."
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