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Gran Melia Palacio de Isora Resort & Spa

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6,148 Reviews from our TripAdvisor Community

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There are newer reviews for Gran Melia Palacio de Isora Resort & Spa
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Showing 3,705: English reviews
Kent, United Kingdom
Reviewed 27 November 2015

We have just got back from this hotel 26th november 2015 for a 11 night stay.this hotel has 5star facilities but at a cost an extra cost if you want the normal things of a 5 star. I would like to make an honest review as I can ... firstly this hotel has beautiful surroundings and the rooms are lovley(although...

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Helpful?
5Thank 566yvonne
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear Ms. 566yvonne, We would like to begin by thanking you for the time you have taken to share your experience with the travelers at TripAdvisor, as well as for your preference in selecting Gran Meliá Palacio de Isora. We regret if your experience did not meet your expectations completely and you may rest assured that we will forward each...

London, United Kingdom
Reviewed 27 November 2015

For: Beautiful hotel with pleasant grounds Helpful staff Quiet setting with nice walks Good quality and varied food Plenty of sun beds and lovely pools Drinks were a reasonable price (6 euros for a double Jameson Irish Whiskey) Large rooms and bathroom (deluxe room) Quiet around rooms; very good night's sleep Other guests were well mannered and friendly Against: Pools...

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Helpful?
2Thank ScouseDuck
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear Mr. ScouseDuck, Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday at Tenerife. We are delighted to read such positive comments regarding our facilities and the service provided by our team. However, we would like to inform you that all of our pools have heated fresh water excepting our Infinity Pool which has...

London, United Kingdom
Reviewed 27 November 2015

We stayed for a long weekend & the Gran Melia in a red level room. Overall we would recommend this hotel & the local area which is not overdeveloped like some other parts of the island. The hotel is very big but staying in the red level area makes it seem much more personal & the private red level (adult...

Review collected in partnership with Meliá Hotels International
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Helpful?
1Thank Adam S
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear Mr. Adam S, Thank you for choosing Red Level at Gran Meliá Palacio de Isora for your holiday. We are glad to know that you enjoyed an overall pleasant stay and we appreciate your kind comments regarding our facilities and service. However, you may rest assured that we will take into consideration your comments regarding our open bar’s canapés...

Sevenoaks District, United Kingdom
Reviewed 26 November 2015

I booked through Thomson and got the holiday for a great price. The food was amazing and the full board plus options was great value for money. The main pool is massive and really nice. All you could ask for in a holiday.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank jonpreston81
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear Mr. jonpreston81, Thank you very much for sharing your first experience at Gran Meliá Palacio de Isora. We are truly delighted to know that you had a pleasant stay with us and you enjoyed our varied facilities, specially our Infinity Pool. It will be a pleasure for us to host you back when you return to Tenerife. Best regards,...

Hitchin, United Kingdom
Reviewed 26 November 2015 via mobile

After winning this holiday in a competition flying with Thomson I feel extremely lucky and most happy! I am writing this as if I had paid for it tho and after reading other reviews tried to see if I agreed. This hotel is the most stunning place I have ever been lucky enough to stay in! It is truly beautiful...

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Helpful?
5Thank Gemma C
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear Ms. Gemma C, We would like to begin by thanking you for sharing your comments with the travelers at TripAdvisor. It is truly a pleasure to know that you enjoyed a pleasant stay at our resort, as all of our team strives to pamper each of our guests, so you enjoy unique experiences with us. Also, your compliments on...

Cardiff, United Kingdom
Reviewed 26 November 2015

A beautifully appointed hotel, stylish and comfortable. A real treat. We went without children and had a wonderful relaxing break. The food was excellent and the entertainment was of an unusually high quality - Music on the terrace, in the piano bar and in the theatre was very professional. My only quibble is that the service was often curt and...

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Helpful?
1Thank Amanwy-LW
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear Mr. Amanwy-LW, Thank you for choosing Gran Meliá Palacio de Isora for your stay at Tenerife. We are glad to know that you enjoyed a lovely time at our resort and we appreciate your compliments on our entertainment program with live music and nightly shows. However, we regret if the service provided by our team did not meet your...

Zurich, Switzerland
Reviewed 26 November 2015

We spent a lovely week in this Melia Resort and enjoyed the different restaurants. The stay in the Red Level was a great experience. The palm garden and the pool area were just fine for a relaxing week. We'll plan to come back next year.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank martinsL2976PC
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear Mr. martinsL2976PC, Thank you for choosing the Gran Meliá Palacio de Isora for your recent holiday at Tenerife as well as for sharing your nice feedback at TripAdvisor. We are delighted to know that you enjoyed a great time in our Hotel and we were able to provide you with lovely moments during your visit. It will be a...

west midlands
Reviewed 25 November 2015

We travelled to this hotel in February for a short winter break. The hotel itself is out of the main tourist area, which we liked, buses went to all areas and are very easy to get outside the hotel. The room was lovely, very spacious with great amenities, and our own garden area with outdoor bed next to an ornamental...

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Helpful?
Thank lornaWestMidlands
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear Ms. lornaWestMidlands, Thank you for choosing Gran Meliá Palacio de Isora for your holiday. We are glad to know that you had a lovely time at our resort, as it is due to the effort and dedication of our team, that we are able to achieve our goal – the total satisfaction of our guests. Also, we would like...

Ingleby Barwick
Reviewed 25 November 2015

Just returned from a fabulous 2 weeks with Thomsons at Melia Palacio de Isora. Great hotel and facilities. A wonderful chill out experience.The service from the Thomson reps was excellent . The team leader Simon, proved to be exceptionally professional and friendly. He attended to our small problem with our room the day after we arrived and we were moved...

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank johnrB55PQ
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear Mr. johnrB55PQ, Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday at Tenerife, as well as for the time you have taken to share your experience at TripAdvisor. We are delighted to know that you have enjoyed a lovely time with us and your compliments on our team’s service and sunbeds policy are...

Dublin, Ireland
Reviewed 25 November 2015

We really enjoyed our stay here, staff very friendly and helpful. We stayed in the Red Level, we loved the private pools, Bali Beds by the pool, so comfortable. We had a goegeous view from our Terrace, we had large terrace with hot tub, lovely garden view. Loved it all, highly recommend!!

Review collected in partnership with Meliá Hotels International
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Helpful?
1Thank 921bridc
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear 921bridc, Thank you for choosing Red Level at Gran Meliá Palacio de Isora for your holiday at Tenerife. It is truly a pleasure to know that you stay with us met your expectations completely and we appreciate your compliments on our staff’s friendliness for the bottom of our heart. Also, we are glad to know that your room met...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Beachfront
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The natural beauty of Tenerife combines with an intense passion for service in the most superior luxury hotel on the island. With the Atlantic Ocean at its feet and the majestic Teide as a backdrop, the stunning scenery and eternal spring climate allows the Gran Meliá Palacio de Isora to provide guests with endless magical moments. The hotel has taken care of everything down to the very finest detail in each of its rooms, creating a personalised setting to ensure your total satisfaction. Imagine the experience of viewing the sun setting over the ocean from one of the magnificent rooms in this fantastic resort, the best 5 star hotel in Tenerife. ... more   less 

Additional Information about Gran Melia Palacio de Isora Resort & Spa

Address: Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Price Range: ₹ 12,408 - ₹ 27,210 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Palacio de Isora Resort & Spa 5*
Number of rooms: 578
Reservation Options:
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Also Known As:
Gran Melia Palacio De Isora Hotel Alcala
Gran Melia Guia De Isora
Palacio De Isora Gran Melia
Gran Melia Palacio De Isora Resort & Spa Tenerife/Guia De Isora
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Questions & Answers

Here's what travellers have asked, with answers from Gran Melia Palacio de Isora Resort & Spa staff and other travellers.
366 questions
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Questions? Get answers from Gran Melia Palacio de Isora Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not pick very ground floor near garage.”
 of 5 bubbles geoffreyr873, 14 Jan 2017 | Read review
“The lighting was confusing and the beds were not very comfortable.”
 of 5 bubbles T1618XHandrewg, 13 Jan 2017 | Read review
“If you want a quite room you need to ask to be away from the bars and outside area where the fire pit is.”
 of 5 bubbles bournemouthamarillo, 13 Jan 2017 | Read review
“Go to another hotel”
 of 5 bubbles 293kerryw, 12 Jan 2017 | Read review
“Deluxe rooms overlooking the mountains are cheaper and the view is lovely”
 of 5 bubbles goldfish666, 9 Jan 2017 | Read review
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