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    Gran Melia Palacio de Isora Resort & Spa

    Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
    011 91 912764747
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    24/12/2017 25/12/2017
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    US$ 424
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    Traveller (3968)
    Room & Suite (762)
    Pool & Beach (741)
    Overview
    • Excellent62%
    • Very good23%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “infinity pool” (582 reviews)
    “market grill” (380 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Gran Melia Palacio de Isora Resort & Spa
    Special Offer: Up to 15% MeliáRewards
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Reviews (7,237)
    There are newer reviews for Gran Melia Palacio de Isora Resort & Spa
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    871 - 875 of 4,293 reviews

    Reviewed 15 September 2016

    We felt a little like an inconvenience to some staff they could all learn something from the staff in the tapas restaurant who were delightful. Need to cater more for babies and toddlers for food. Pool drinks service was exceptionally slow until they re- opened...More

    Review collected in partnership with Meliá Hotels International
    2  Thank Diddly8
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 19 September 2016

    Dear guest, Thank you for sharing your comments with us through TripAdvisor and for choosing our resort for your holiday. We truly regret if some aspects of your experience did not meet your expectations, and if the situations you described made a negative impression of...More

    Reviewed 15 September 2016

    We had an unforgettable stay. Everything was top class. will definitely come back and stay at Melia. Wonderful atmosphere and excellent food. had a variety at the Pagna Restaurant which offered a buffet with delicious food. and the rooms were in immaculate conditions all very...More

    Review collected in partnership with Meliá Hotels International
    Thank ronny160
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 19 September 2016

    Dear guest, Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. In...More

    Reviewed 14 September 2016 via mobile

    We stayed for a week at the beginning of September travelling with a two year old. The hotel was beautiful and the food was lovely, our daughter had a great time. We didn't really use the children's club but we went to the play and...More

    1  Thank kerdew
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 19 September 2016

    Dear guest, Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. In...More

    Reviewed 14 September 2016

    Stayed for a week with my mother. Fantastic choice of food and drink along with great service. Nothing around hotel to see but great location to catch public transport or access main road around island in a car. Hotel doesn't seem much from road but...More

    Thank chartrid
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 19 September 2016

    Dear guest, I would like to begin by thanking you for choosing Gran Meliá Palacio de Isora for your holiday. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. We are delighted to...More

    Reviewed 14 September 2016 via mobile

    Just returned from this lovely hotel . It is everything I hoped it would be . The pools are just amazing . We felt so well looked after . The luxury is fabulous we have stayed in many of the lovely hotels on Costa adeje...More

    Thank Linda A
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 19 September 2016

    Dear Ms. Linda A, Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday to Tenerife, as well as for the time you have taken to share your experience through TripAdvisor. It is a delight for our team to know...More

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Bar/Lounge
    • Spa
    • Beachfront
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$ 202 - US$ 805 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 578
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Hotwire, HotelQuickly, Hotels.com, Travelocity, Orbitz, TripOnline SA, Cancelon and Evoline ltd so you can book your Gran Melia Palacio de Isora Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Guia de Isora >
    • Alcala
    • Also Known As
    • Gran Melia Palacio De Isora Hotel Alcala ,
    • Gran Melia Guia De Isora ,
    • Palacio De Isora Gran Melia ,
    • Gran Melia Palacio De Isora Resort & Spa Tenerife/Guia De Isora
    Add Photo Photos
    Traveller (3968)
    Room & Suite (762)
    Pool & Beach (741)
    Dining (386)
    Hotel & Grounds (2475)
    Bathroom (102)
    Family and Play Areas (33)
    Business Centre & Event Rooms (8)
    Nearby
    Nearby HotelsSee all 389 hotels in Tenerife
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    4,672 reviews
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    RedLevel at Gran Melia Palacio de Isora
    1,170 reviews
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    Ask a question
    Questions & Answers
    clairelovesholidayz
    5 December 2017|
    AnswerShow all 2 answers
    Response from Jonno030 | Reviewed this property |
    Sorry didnt use it, but one of the staff had a good chat with us & sounded switched on.
    0
    Votes
    Daniel M
    28 November 2017|
    AnswerShow all 4 answers
    Response from redwoodScotland | Reviewed this property |
    only the indoor spa pool is heated
    0
    Votes
    Room Tips
    "The higher the better"
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    "ask for the room with a whirlpool bath on its terrace and make sure you don`t miss the relaxed/calm breakfast."
    Read review
    "Don't get a Bali bed room, especially in the winter and most of them don't get any sun!!"
    Read review
    "Simply ask when booking for what you want"
    Read review
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