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31/12/2017 1/1/2018
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    Gran Melia Palacio de Isora Resort & Spa

    Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
    011 91 912764747
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    31/12/2017 1/1/2018
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     38 people are viewing this hotel
    US$ 1,068
    US$ 1,069
    US$ 1,068
    Traveller (3979)
    Room & Suite (762)
    Pool & Beach (743)
    Overview
    • Excellent62%
    • Very good23%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “full board” (546 reviews)
    “infinity pool” (552 reviews)
    “family pool” (323 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Gran Melia Palacio de Isora Resort & Spa
    Special Offer: Up to 15% MeliáRewards
    Hotel deals
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    Rooms
    31 Dec1 Jan
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    1 room, 2 adults, 0 children
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    Reviews (7,253)
    There are newer reviews for Gran Melia Palacio de Isora Resort & Spa
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    831 - 835 of 4,299 reviews

    Reviewed 7 October 2016

    I really needed my recent holiday after 2 years without. This hotel really offered the level of service, quality and comfort that I was expecting and more. The food is exceptional in all the restaurants and all staff are friendly and efficient. The spa is...More

    Review collected in partnership with Meliá Hotels International
    Thank RichardC1960
    Response from Álvaro C, Red Glove Service Manager. at Gran Melia Palacio de Isora Resort & SpaResponded 11 October 2016

    Dear rccd100, I would like to begin by thanking you for choosing Gran Meliá Palacio de Isora for your holiday. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. We are delighted to...More

    Reviewed 6 October 2016 via mobile

    Absolutely Amazing! Couldn't wish for a better holiday best holiday, I have ever had! The hotel is absolutely spectacular! Staff are friendly, food is delicious! Pool's are beautiful ! Rooms are spectacular! can't fault it just a bit of advise go all inclusive as we...More

    1  Thank Steph1005
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 11 October 2016

    Dear Steph1005, Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday to Tenerife, as well as for the time you have taken to share your experience through TripAdvisor. It is heartily a pleasure to know that we have exceeded...More

    Reviewed 6 October 2016 via mobile

    On arriving at this amazing resort I was amazed at the grand building and relaxing atmosphere. We were greeted off the transfer by very helpful staff, took our luggage and we didn't see it again until we entered our room. We then decided to explore...More

    3  Thank rubytubes2016
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 16 October 2016

    Dear guest, We would like to begin by thanking you for taking some of your valuable time to share your review and for choosing Gran Meliá Palacio de Isora for your holiday. We regret if your stay with us was not up to your expectations...More

    Reviewed 6 October 2016 via mobile

    We loved our stay at Gran Palacio de Isora. Best resort, with friendly staff and lots of things to do. Very beautiful construction work and lovely pools, especially the Infinity Pool. We enjoyed visiting Tenerife but also we relaxed by the pool side and it...More

    Thank Dana O
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 11 October 2016

    Dear Dana O, Thank you for sharing your comments with us through TripAdvisor and for choosing our resort for your holiday. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. We are delighted...More

    Reviewed 6 October 2016 via mobile

    Sat in a restaurant having only been here less than 12 hours, the way this hotel is run is sooooooo confusing! Having been to many sensatori hotels this is not sensatori! All inclusive is not all inclusive it's full board with a drinks package!!! No...More

    5  Thank tbopholiday
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 11 October 2016

    Dear Tbopholiday, Firstly thank you for choosing Gran Meliá Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. We regret if your stay at our resort did not meet your expectations. Normally with Sensatory you can enjoy an all inclusive without...More

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Bar/Lounge
    • Spa
    • Beachfront
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$ 203 - US$ 831 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 578
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Hotwire, Travelocity, HotelQuickly, Hotels.com, Orbitz, Cancelon, TripOnline SA and Evoline ltd so you can book your Gran Melia Palacio de Isora Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Guia de Isora >
    • Alcala
    • Also Known As
    • Gran Melia Palacio De Isora Hotel Alcala ,
    • Gran Melia Guia De Isora ,
    • Palacio De Isora Gran Melia ,
    • Gran Melia Palacio De Isora Resort & Spa Tenerife/Guia De Isora
    Add Photo Photos
    Traveller (3979)
    Room & Suite (762)
    Pool & Beach (743)
    Dining (386)
    Hotel & Grounds (2483)
    Bathroom (102)
    Family and Play Areas (34)
    Business Centre & Event Rooms (8)
    Nearby
    Nearby HotelsSee all 389 hotels in Tenerife
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    Ask a question
    Questions & Answers
    hollidays1974
    16 December 2017|
    Answer
    Response from JeanT9 | Reviewed this property |
    I use Red Level , adults only . Sorry I can’t help .
    0
    Votes
    clairelovesholidayz
    5 December 2017|
    AnswerShow all 3 answers
    Response from Sandra F | Reviewed this property |
    We were in the adults only part of the hotel, so don’t know about the crèche. For the times of the sessions you could email the hotel. I’m sure they would be happy to confirm the details.
    0
    Votes
    Room Tips
    "Well, we had a master suite with a sea view and it was fantastic with a living room and a separate bedroom..."
    Read review
    "The higher the better"
    Read review
    "ask for the room with a whirlpool bath on its terrace and make sure you don`t miss the relaxed/calm breakfast."
    Read review
    "Don't get a Bali bed room, especially in the winter and most of them don't get any sun!!"
    Read review
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