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Gran Melia Palacio de Isora Resort & Spa

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Traveller (4203)
Room & Suite (900)
Pool & Beach (775)
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Overview
  • Excellent62%
  • Very good23%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“infinity pool”(573 reviews)
“family pool”(332 reviews)
“market grill”(394 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
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Reviews (7,521)
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4,472 results
Traveller rating
2,647
1,052
478
168
127
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2,647
1,052
478
168
127
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1,021 - 1,025 of 4,472 reviews
Reviewed 3 October 2016

Another gloriously relaxing stay. Our favourite place for short haul travel. Always welcomed back and made to feel special, with special thanks to Jose. Would like to see perhaps some more English channels on the TV (films perhaps). Also never get used to the lighting...More

Review collected in partnership with Meliá Hotels International
1  Thank Sharon H
Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 4 October 2016

Dear Ms. Sharon H, Firstly thank you for choosing Red Level at Gran Meliá Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. We are glad to know that you have enjoyed a pleasant stay with us. We place great importance...More

A TripAdvisor Member
11
Reviewed 3 October 2016

Had the best holiday.! We weren't sure what to expect at first, as we had read some bad reviews (lots of good ones too) but i can honestly say the hotel exceeded our expectations. Even better than the photos!! I honestly wouldn't bother with red...More

Review collected in partnership with Meliá Hotels International
1  Thank A TripAdvisor Member
Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 4 October 2016

Dear guest, Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday and for sharing your detailed review through TripAdvisor. It is a great pleasure to know that we were able to satisfy you in every aspect of your stay,...More

Reviewed 2 October 2016 via mobile

Myself and my boyfriend visited this hotel the second week in September. We booked through thompsons and were a bit confused about the board options at first. All inclusive may have been slightly more stress free as we worried about the extra money we were...More

2  Thank sarah c
Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 3 October 2016

Dear Ms. Sarah C, Firstly thank you for choosing Gran Meliá Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. We are glad to know that you have enjoyed a pleasant stay with us. We place great importance in providing our...More

Reviewed 1 October 2016 via mobile

Hi to you all. My wife and me went to this absulotly beutiful hotel Last week. The staf and customer service where all we can ask for. We lost our baagage and the staf was extremly helpfull and Kind!. For us it mens a lot....More

Thank Shay M
Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 3 October 2016

Dear guest, Thank you for choosing Gran Meliá Palacio de Isora for your holiday and for the time taken to let us know about your recent experience through TripAdvisor. It is always wonderful to read such positive feedback, which serves as a great motivator to...More

Reviewed 1 October 2016

My husband & I stayed just one night to celebrate our Wedding Anniversary as we own a property in Tenerife. From the minute we arrived the hotel was amazing. The staff went out of there way to assist in anyway they could and the resort...More

Review collected in partnership with Meliá Hotels International
Thank CassieGlass
Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 3 October 2016

Dear guest, Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday and for sharing your review through TripAdvisor. It is a great pleasure to know that we were able to satisfy you in every aspect of your stay, as...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Spa
Beachfront
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$ 195 - US$ 492 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 195 - US$ 492 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (4203)
Room & Suite (900)
Pool & Beach (775)
Dining (397)
Amenities (130)
Family and Play Areas (35)
Business Centre & Event Rooms (8)
Questions & Answers
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Emshols
22 April 2018|
Answer
Response from R55DRG | Reviewed this property |
It’s available at breakfast time but not lunch or dinner.
1
Vote
Paul W
16 April 2018|
Answer
Response from Carolina A |
Unfortunately I can confirm that my boyfriend also received food poisoning from the food at the same hotel the same day as Caroline.
-2
Votes
Brighton626
13 April 2018|
AnswerShow all 11 answers
Response from simon p | Reviewed this property |
Ignore the negative critics It's lovely Best hotel on the island
1
Vote
Room Tips
"Not a garden view as you can’t see anything and quite dark. 2nd or 3rd floor is better."
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"Negotiate upgrade when checking in. Consider the booking direct, independent flights (we flew with..."
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"Don't use the minibar; get drinks brought by room service instead."
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"A suite has a lot more room than a double room for a family of 4"
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