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27/8/2017 28/8/2017
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    Gran Melia Palacio de Isora Resort & Spa

    Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
    Hotel website
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    Best prices for your stay
    27/8/2017 28/8/2017
    US$ 285
    US$ 285
    US$ 285
    Traveller (3733)
    Room & Suite (743)
    Pool & Beach (706)
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    1,070 reviews
    #1 of 2 hotels in Alcala
     
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    Overview
    • Excellent62%
    • Very good23%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “full board” (520 reviews)
    “infinity pool” (543 reviews)
    “family pool” (308 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Gran Melia Palacio de Isora Resort & Spa
    Offers & Announcements: SummerLastMinute - 20%
    Hotel deals
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    RedLevel at Gran Melia Palacio de Isora
    1,070 reviews
    #1 of 2 hotels in Alcala
     
    Barcelo Santiago
    5,634 reviews
    #1 of 10 hotels in Puerto de Santiago
     
    The Ritz-Carlton, Abama
    2,356 reviews
    #3 of 6 hotels in Guia de Isora
     
    Royal Sun Resort
    1,217 reviews
    #1 of 3 hotels in Los Gigantes
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (6,928)
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    There are newer reviews for Gran Melia Palacio de Isora Resort & Spa
    See the most recent reviews

    11 - 15 of 4,118 reviews

    Reviewed 1 week ago

    Fantastic central foyer with water show at night. Felt relaxed the minute you walked through the door. Be aware that full board doesn't include drinks. We hired a car for 2 days to see around the island. Buses for various activities called at the hotel...More

    Review collected in partnership with Meliá Hotels International
    Thank keithhV9648DE
    Reviewed 1 week ago

    Stunning hotel set in a beautiful location. Plenty of restaurant and pool choices to suit all needs. Breathtaking plaza area with excellent evening entertainment. Staff extremely pleasant and helpful. Would definitely return!

    Review collected in partnership with Meliá Hotels International
    1  Thank Emma O
    Reviewed 1 week ago

    I spent a week in July with the family (Wife and 2 kids aged nearly 3 and 1) at Red Level Families Gran Melia resort. We stayed on a full board package (no drinks) and stayed in a one bedroom Overall we had a great...More

    4  Thank Irfan_Khan_10
    Reviewed 1 week ago via mobile

    We have just returned from our 2 week honeymoon with our little girl who is 3. We booked with thompson (not all that useful and didn't see any benefit of booking with them - paid for extra leg room on flights - waste of money!!!...More

    2  Thank Kate L
    Response from Álvaro C, Guest Experience Manager at Gran Melia Palacio de Isora Resort & SpaResponded 6 days ago

    Dear guest, Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday and for sharing your detailed review through TripAdvisor. It is a great pleasure to know that we were able to satisfy you in every aspect of your stay,...More

    Reviewed 1 week ago

    We loved this 5 star hotel. The architecture and style of the hotel, its decor and gardens are incredibly beautiful - quite unique. There are plenty of swimming pools. Families with younger children use the family pool or pirate pool, adults use the tranquillity adults...More

    Thank sightseeing2009
    Response from Álvaro C, Guest Experience Manager at Gran Melia Palacio de Isora Resort & SpaResponded 6 days ago

    Dear guest sightseeing2009. Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal....More

    RedLevel at Gran Melia Palacio de Isora
    1,070 reviews
    #1 of 2 hotels in Alcala
     
    Barcelo Santiago
    5,634 reviews
    #1 of 10 hotels in Puerto de Santiago
     
    The Ritz-Carlton, Abama
    2,356 reviews
    #3 of 6 hotels in Guia de Isora
     
    Royal Sun Resort
    1,217 reviews
    #1 of 3 hotels in Los Gigantes
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Breakfast included
    • Bar/Lounge
    • Beachfront
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$ 218 - US$ 734 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 578
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Priceline, Hotels.com, Cancelon, TripOnline SA, Cheap Tickets, HotelQuickly, Hotwire, Travelocity and Evoline ltd so you can book your Gran Melia Palacio de Isora Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Guia de Isora >
    • Alcala
    • Also Known As
    • Gran Melia Palacio De Isora Hotel Alcala ,
    • Gran Melia Guia De Isora ,
    • Palacio De Isora Gran Melia ,
    • Gran Melia Palacio De Isora Resort & Spa Tenerife/Guia De Isora
    Add Photo Photos
    Traveller (3733)
    Room & Suite (743)
    Pool & Beach (706)
    Dining (374)
    Hotel & Grounds (2320)
    Bathroom (88)
    Family and Play Areas (33)
    Business Centre & Event Rooms (8)
    Nearby
    Barcelo Santiago
    5,634 reviews
    4.07 km away
     
    The Ritz-Carlton, Abama
    2,356 reviews
    4.97 km away
     
    Royal Sun Resort
    1,217 reviews
    4.64 km away
     
    RedLevel at Gran Melia Palacio de Isora
    1,070 reviews
    .17 km away
     
    Nearby Restaurants
    Sauco
    889 reviews
    .39 km away
    El Rincon de la Barriga
    249 reviews
    .30 km away
    Lupulo Restaurant
    402 reviews
    .60 km away
    Toni's Restaurant
    124 reviews
    .45 km away
    Nearby Attractions
    Chuchango Tenerife - Private Tour
    97 reviews
    .57 km away
    Seascuba
    190 reviews
    2.95 km away
    Playa San Juan
    385 reviews
    3.22 km away
    Espiritu De Buceo Padi 5 Star Dive Centre
    281 reviews
    3.54 km away
    Ask a question
    Questions & Answers
    Sophie M
    14 August 2017|
    AnswerShow all 2 answers
    Response from joanne c |
    We booked direct with hotel and flights direct with Thomson, (we travel on friday) however we didn't realise that you can't use the Thomson kids club and crèche if you book direct. The hotel has its own kids club (not sure... More
    1
    Vote
    Jo C
    7 August 2017|
    AnswerShow all 2 answers
    Response from Charlie F | Reviewed this property |
    Yes you get a 'towel card' on arrival and when you go down to the pool in the morning you take the card to the pool hut give them a card and they give you a towel in return. Each day you return your towel and they give you... More
    1
    Vote
    Loretta L
    6 August 2017|
    Answer
    Response from ValandBarrySmith | Reviewed this property |
    Don't really know but on the Palacio's website in the room descriptions it tells you the sq. metres of the room.
    1
    Vote
    Room Tips
    "there are adult only and family areas. Ensure you get what you want."
    Read review
    "Our room overlooked the family pool all rooms seem to have a high standard"
    Read review
    "Recommend a sea view room"
    Read review
    "High floor - good view. The further you have to walk to the room, e.g. 5001 is nearer to the lift than 5064."
    Read review
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