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Gran Melia Palacio de Isora Resort & Spa

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Gran Melia Palacio de Isora Resort & Spa
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6,511 Reviews from our TripAdvisor Community

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Showing 3,922: English reviews
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York, United Kingdom
Reviewed yesterday NEW

We loved it, we travelled with a 9 year old boy who had an amazing time, food lovely, lots of choice, a la carte restaurants were amazing. Beds were great, coming form a bad sleeper that is saying something. Hotel staff are absolutely lovely, great customer service, very friendly and accommodating. We have travelled many times and all over the...

Review collected in partnership with Meliá Hotels International
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Thank M5777JWtracym
Newbury, United Kingdom
Reviewed yesterday NEW

Red Level was a boutique hotel within a big resort hotel. Excellent service, priority restaurant booking, concierge service, attentive friendly service, privacy, beautiful finishings, true luxury. This felt very special.

Review collected in partnership with Meliá Hotels International
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Thank robertwF4243TT
United Kingdom
Reviewed yesterday NEWvia mobile

We had a wonderful week at this hotel with sensatori. The food was brilliant in all restaurants along with the kids club, especially playhouse live with Dan and Mel who was were fantastic. We would definitely return again as our kids loved the kids club and the pirate pool. A few things that we did find frustrating if we were...

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Thank famsun13
Birmingham, UK
Reviewed yesterday NEWvia mobile

Having stayed in a few 5* hotels I can say that standards here are very high, however if you want the finer points taken care of, which i've had elsewhere such as your towel laid out for you on sunbeds, beds turned down on an evening and staff not giving you chance to leave your spot as they are so...

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1Thank joey2004
Shrewsbury, United Kingdom
Reviewed yesterday NEW

It became apparent that there were different levels of service depending on who you booked through. Certain children's activities were limited to non sensatori guests only. Try explaining this to a 4 year old! Hotel was clean and had everything you would expect. Food was generally good although we had a couple of mixed meals at the pool grill. Staff...

Review collected in partnership with Meliá Hotels International
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Thank ustyh75
Reviewed yesterday NEW

Came here on a mother/daughter break for 4 days and we had a great time. We were staying in the Red Level and the service was extremely good. Our room was very nice and the Clarins toiletries were really lovely. The only reason I have given the hotel 4 stars instead of 5 is that the food wasn't particularly good....

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Thank Swalkee
Dublin, Ireland
Reviewed 2 days ago NEWvia mobile

Not a five star as you may would expected it be. It's massive and beautiful but there is simply not enough staff to keep up the standards. We stayed for a week on a full board + basis and we always had breakfast,lunch and dinner at the Pangea buffet which was OK but not oozing quality. It was simply impossible...

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1Thank INTESA81
London, United Kingdom
Reviewed 3 days ago NEWvia mobile

As the title says, this was the 4th time that myself, husband and two children had visited this hotel as Sensatori guests. We've always had amazing holidays here but decided this will be our last visit. A combination of it being Easter holidays and us actually arriving on Easter weekend meant that the hotel was at capacity. Getting sunbeds at...

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8Thank RGAnderson
Reviewed 4 days ago NEW

This is one of Gran Melisa finest hotels and has won multi awards. 5 zoned areas 608 rooms with varying types are f accommodation. We had a Mastee Suite which was lovely. The staff are wonderful and the food is first class but you have to make a reservation using a booking kiosk which refreshes at midnight each day. The...

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4Thank Viv F
Kitchener, Canada
Reviewed 5 days ago NEW

Excellent stay in Tenerife. The staff was extremely friendly and helpful. The rooms where comfortable. Especially liked the service in the pool area of red level. They always were available for drinks and added special touches such as cold towels, fruit kebabs and loved the sunglass cleaning. The many restaurants gave every kind of dinner experience you could ask for....

Review collected in partnership with Meliá Hotels International
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Thank MBB50

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Amenities

Highlights
  • Room Service
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The natural beauty of Tenerife combines with an intense passion for service in the most superior luxury hotel on the island. With the Atlantic Ocean at its feet and the majestic Teide as a backdrop, the stunning scenery and eternal spring climate allows the Gran Meliá Palacio de Isora to provide guests with endless magical moments. The hotel has taken care of everything down to the very finest detail in each of its rooms, creating a personalised setting to ensure your total satisfaction. Imagine the experience of viewing the sun setting over the ocean from one of the magnificent rooms in this fantastic resort, the best 5 star hotel in Tenerife. ... more   less 

Additional Information about Gran Melia Palacio de Isora Resort & Spa

Address: Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Price Range: ₹ 12,928 - ₹ 28,496 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Palacio de Isora Resort & Spa 5*
Number of rooms: 578
Reservation Options:
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Also Known As:
Gran Melia Palacio De Isora Hotel Alcala
Gran Melia Guia De Isora
Palacio De Isora Gran Melia
Gran Melia Palacio De Isora Resort & Spa Tenerife/Guia De Isora
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Questions & Answers

Here's what travellers have asked, with answers from Gran Melia Palacio de Isora Resort & Spa staff and other travellers.
411 questions
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Questions? Get answers from Gran Melia Palacio de Isora Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Outside baths very special. We didn't need the big terrace; large terrace rooms are ground floor and overlooked from above rooms.”
robertwF4243TT, 24 Apr 2017 | Read review
“Master Suite Sea View”
863vivf, 21 Apr 2017 | Read review
“Fantastic Master suites in red level for the children and family. Our Ocean de luxe room was also good.”
120margaretl, 20 Apr 2017 | Read review
“Our only criticism on the room, and it's not a serious problem at all was the lighting. Could do with a good light especially in the bathroom. Everything was great.”
516anneh, 20 Apr 2017 | Read review
“It would be nice not to have had the cleaners knock on the door (and sometimes enter!) at 9am! They were very clean rooms though! ”
haylieo2017, 19 Apr 2017 | Read review
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