We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

RedLevel at Gran Melia Palacio de Isora

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
RedLevel at Gran Melia Palacio de Isora
RedLevel at Gran Melia Palacio de Isora
Panoramas (61)
View Map
{"widget":{"name":"ibex_baseline_photo_carousel","template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_baseline_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

868 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for RedLevel at Gran Melia Palacio de Isora
See the most recent reviews
Showing 493: English reviews
London, United Kingdom
Reviewed 21 November 2016

We chose Tenerife because we were looking for a sunny holiday without going too far, given it was only for 1 week. Research led me to Melia and its offerings, though the web proposition made me wonder whether I should choose Red Level or main hotel... did we need the extras, would we really use them? Then when opting for...

 Report
Helpful?
1Thank Lyndon_and_Jodie
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear Mr. Lyndon and Mrs. Jodie, I would like to begin by thanking you for choosing Red Level at Gran Meliá Palacio de Isora for your holiday. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. We are delighted to read such positive comments about our Red Level...

Buckinghamshire
Reviewed 21 November 2016 via mobile

Considering it's late November and cold, wet and stormy at home, it's wonderful to come here. Tenerife is a really good island to visit especially at this time of year and we've been before. We came to this hotel based on the many reviews I read and most of them are spot on - it is a stunning (and huge)...

 Report
Helpful?
Thank Wyc0mbeWanderer
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, I would like to begin by thanking you for the time you have taken to share your experience with us, as well as for your preference in selecting Red Level at Gran Meliá Palacio de Isora for your holiday. We are delighted to know that you enjoyed a pleasant stay with us, since we strive day by day...

Rugby, United Kingdom
Reviewed 19 November 2016

5 star all the way here. The hotel itself is spectacular and stunning throughout , the red level gives you the no kids aspect with a higher level of service which broadly was faultless from check in, to the pool area to the happy hour drinks and snacks each evening. The property is stunning and it's away from the heavily...

 Report
Helpful?
Thank Neal M
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear Mr. Neal N, I would like to begin by thanking you for the time you have taken to share your experience with us. We are delighted to know that you enjoyed a pleasant stay with us, since we strive day by day to keep improving and to provide our guests with unique and memorable experiences. However, we regret if...

Manchester, United Kingdom
Reviewed 19 November 2016

This is our 3rd visit to this hotel & most definitely won't be our last. As soon as you arrive everything is taken care of for you. The rooms are amazing , nespresso machine , beautiful robes , plenty of towels & clarins toiletries. The friendly hardworking staff make the hotel, I especially have to mention Paulo & Neville from...

 Report
Helpful?
Thank clare g
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear Ms. Iles and Ms. Garcia, Thank you for choosing Red Level at Gran Meliá Palacio de Isora for your holiday and for the time taken to let us know about your recent experience through TripAdvisor. It is always wonderful to read such positive feedback, which serves as a great motivator to our team. It shows them that their passion...

Santa Cruz La Laguna, Guatemala
Reviewed 18 November 2016

Stayed here last year and decided on Red Level as we prefer the peace and quiet especially by the pool. From the moment we arrived, the staff could not have been more accommodating. The red level has it's own reception, making us feel extra special. We were sat just outside reception by the pool to complete a simple form whilst...

 Report
Helpful?
Thank Eileen O
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear Ms. Eileen O, Firstly thank you for choosing Red Level at Gran Meliá Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. We are glad to know that you have enjoyed a pleasant stay with us. We place great importance in providing our guests with great experiences so we truly appreciate your compliments on our...

Reviewed 15 November 2016 via mobile

From arrival to departure everything was perfect! Staff, service, standard of rooms, great relaxed atmosphere, all provided with minimum fuss and maximum results...... well done to all the team!! I would certainly return to The Red Level again.

 Report
Helpful?
Thank milkyway1954
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, Thank you for your preference in selecting Red Level at Gran Meliá Palacio de Isora for your holiday and for sharing your detailed review through TripAdvisor. It is a great pleasure to know that we were able to satisfy you in every aspect of your stay, as our guests’ satisfaction is our most important goal. We are glad...

Reviewed 15 November 2016

Stayed early november for a week. This is our second stay at the Red Level, and we were absolutely not disappointed. The rooms, the service, the atmosphere is all really good. The pool area is great, with excellent service and it's really quiet and relaxing. The location of the resort is magnificent with fabulous weather conditions and the cleanliness and...

 Report
Helpful?
Thank Ole R
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, Firstly, thank you for choosing Red Level at Gran Meliá Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. We are delighted to know that you have enjoyed a pleasant stay with us since we daily strive to create memorable experiences. However, we truly regret if some aspects of your stay did not fully...

Reviewed 13 November 2016 via mobile

Stayed at this hotel for 7 days at the beginning of the month. Everything about the red level puts it in on par with some of the best hotels that offer club level access. Room offered sea view and a large jacuzzi bath tub on the terrace. Would recommend the sea view option at this time of the year where...

 Report
Helpful?
Thank wooda111
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, Firstly, thank you for choosing Red Level at Gran Meliá Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. We are delighted to know that you have enjoyed a pleasant stay with us since we daily strive to create memorable experiences. However, we truly regret if some aspects of your stay did not fully...

London
Reviewed 10 November 2016

We stayed in a deluxe room with partial sea view (room 5055) the room was excellent very large bed, well equipped bath room with excellent Clinique products, the view over the banana plantation was lovely and quite, the only problem was the balcony didn't get any sun. The Red Level Club House area was fantastic, free tea, coffee and water...

 Report
Helpful?
Thank munsy_uk
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, I would like to begin by thanking you for the time you have taken to share your experience with us, as well as for your preference in selecting Red Level at Gran Meliá Palacio de Isora for your holiday. We are delighted to know that you enjoyed a pleasant stay with us, since we strive day by day...

Sussex, UK
Reviewed 8 November 2016

We spent 7 nights in the adults only Red Level. Breakfast served on a lovely terrace. Comfortable double day beds in a lovely garden, sun beds around a serene pool. Our room was on the ground floor and a little dark but beautifully equipped and serviced. Service is impeccable, nothing is too much trouble. The hotel is huge but the...

 Report
Helpful?
1Thank MidSussex
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, Thank you for your preference in selecting Red Level at Gran Meliá Palacio de Isora for your holiday to Tenerife, as well as for the time you have taken to share your experience through TripAdvisor. It is a delight for our team to know that you have appreciated our exclusive facilities created for each of our guests to...

931 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (739)
Viewed
Room/Suite (73)
Viewed
Bathroom (25)
Viewed
Dining (50)
Viewed
Hotel & Grounds (100)
Viewed
Pool/Beach Area (128)
Viewed
View from Room (30)
Viewed
Family/Play Areas (7)
Viewed
Other (326)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (149)
Viewed
Beach (19)
Viewed
Redlevel Villa (83)
Viewed
Dining (33)
Viewed
The Hotel (14)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (43)
Viewed
Pool/Beach Area (13)
Viewed
Hotel & Grounds (8)
Viewed
Dining (6)
Viewed
Room/Suite (6)
Viewed
Family/Play Areas (3)
Viewed
View from Room (1)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Alcala
0.3 km away
Gran Melia Palacio de Isora Resort & Spa
36.9 km away
Hotel Botanico & The Oriental Spa Garden
Hotel Botanico & The Oriental Sp...
#2 of 80 in Puerto de la Cruz
1,453 reviews
15.3 km away
IBEROSTAR Grand Hotel El Mirador
Show Prices
Show Prices
Show Prices
19.8 km away
Hotel Las Madrigueras Golf Resort & Spa
Hotel Las Madrigueras Golf Resor...
#1 of 59 in Playa de las Americas
248 reviews
15.3 km away
Vincci Seleccion La Plantacion del Sur
13.3 km away
Royal Garden Villas
Royal Garden Villas
#1 of 57 in Costa Adeje
686 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Magnificent Oceanfront hotel, for adults only, with spectacular views of the island La Gomera. RedLevel at Gran Melia Palacio de Isora is perfectly integrated in the South west coast of Tenerife, in the fishing village Alcala. A beautiful unspoiled area at the foot of Mount Teide, five minutes by car from the Los Gigantes cliffs. While its glorious design combines to perfection the elements sea, earth and air, the hotel sets new standards for luxury, in order to satisfy the most demanding travellers searching for a truly unforgettable experience. ... more   less 

Additional Information about RedLevel at Gran Melia Palacio de Isora

Address: Calle La Costa s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Price Range: ₹ 19,184 - ₹ 34,446 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — RedLevel at Gran Melia Palacio de Isora 5*
Number of rooms: 90
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Expedia, Travelocity and Jetsetter so you can book your RedLevel at Gran Melia Palacio de Isora reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
RedLevel At Gran Melia Palacio De Isora Tenerife/Guia De Isora
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from RedLevel at Gran Melia Palacio de Isora staff and other travellers.
90 questions
Ask a question

See all questions (90)

Questions? Get answers from RedLevel at Gran Melia Palacio de Isora staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Worth paying for a full sea view room. Some side sea view rooms do not get much sun.”
 of 5 bubbles GillyLiz68, 12 Feb 2017 | Read review
“Top floor, full sea view”
 of 5 bubbles LuckyLady121, 8 Feb 2017 | Read review
“Adult only room in red level fantastic, particularly large terrace room.”
 of 5 bubbles alexandramclaren, 7 Feb 2017 | Read review
“Top floor, go for at least partial sea view.”
 of 5 bubbles efembe, 5 Feb 2017 | Read review
“side sea-view on upper floors in Red Level were good.”
 of 5 bubbles blueskyFrance, 25 Jan 2017 | Read review
5 of 5