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RedLevel at Gran Melia Palacio de Isora

Hotels.comUS$ 340*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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RedLevel at Gran Melia Palacio de Isora
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974 Reviews from our TripAdvisor Community

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There are newer reviews for RedLevel at Gran Melia Palacio de Isora
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Showing 571: English reviews
Greater London, United Kingdom
Reviewed 23 March 2017 via mobile

You need to be in the Red level to avoid being treated like cattle. But even then, I can't see how this matches Abama in any way apart from the quality of room , which is also very good. The biggest gripe is the food. Made the mistake of going half board for a week to make things easy but...

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Helpful?
1Thank captain_cavemanuk
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, We would like to begin by thanking you for taking some of your valuable time to share your review and for choosing Red Level at Gran Meliá Palacio de Isora for your holiday. We regret if your stay with us was not up to your expectations due to the situations you described regarding our gastronomic offer. I have...

Lewes, United Kingdom
Reviewed 22 March 2017

The main hotel is huge with a number of interconnected buildings and many of the Red Level Rooms are at the end of these buildings. Red Level gives you an exclusivity at a cost but you get a different reception area (with coffee and UK papers), parking garage, a separate swimming pool and a lovely restaurant for breakfast plus various...

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Helpful?
2Thank Valerchris
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, Thank you for your preference in selecting Red Level at Gran Meliá Palacio de Isora for your holiday to Tenerife, as well as for the time you have taken to share your experience through TripAdvisor. It is always wonderful to read your feedback, which serves as a great motivator to our team. It shows us that our passion...

Norwich, United Kingdom
Reviewed 21 March 2017

This was our fourth visit and we feel the red level is becoming overcrowded with larger groups which affected the peace and quiet and general ambience. Perhaps guests should be selected more carefully.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank Philip J
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear Philip J, Thank you for choosing Red Level at Gran Meliá Palacio de Isora for your holiday at Tenerife and for writing such a thorough review about your stay with us. We regret if your stay at our resort did not meet your expectations and We always do our best to provide our guests with unique experience and we...

London, United Kingdom
Reviewed 21 March 2017 via mobile

This hotel had everything we were looking for, for a relaxing long-weekend break. Adult Only - Finally!! A rare place we could escape to with genuine peace. Service - friendly and helpful. Rooms - spacious, clean and luxurious. Food - always had a good meal here. Room service in our gorgeous room for dinner on the balcony was great too....

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Helpful?
Thank LandKtravel1
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share this review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. In addition, we are glad to know that you appreciated our rooms and facilities, created for...

Rousdon, United Kingdom
Reviewed 21 March 2017

Wonderful staff, Jose, Alex and the pool bar staff were great Room just perfect with terrace Food incredible, lobster risotto in Club Ocean.. Outstanding and Sushi is fabulous I'm already wishing I was back there Thank you

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Helpful?
Thank Amanda Louise H
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear Ms. Amanda Louise H, Thank you for choosing Red Level at Gran Meliá Palacio de Isora for your holiday and for the time taken to let us know about your recent experience through TripAdvisor. It is always wonderful to read such positive feedback, which serves as a great motivator to our team. It shows them that their passion and...

Telford, United Kingdom
Reviewed 19 March 2017

Having stayed at the Palacio twice we decided to upgrade this trip to Red Level and see what all the fuss is about? Firstly, let me tell you that this hotel is fantastic and the (standard?) Palacio experience is hard to beat so we were expecting something special from Red Level which it simply did not deliver. I think the...

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Helpful?
4Thank BlondeNBlonde
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Thank you for choosing Red Level at Gran Meliá Palacio de Isora for your holiday at Tenerife and for writing such a thorough review about your stay with us. We deeply regret if your stay at Red Level did not meet your expectations. We always do our best to provide our guests with unique experiences and we are sorry that...

Wokingham, United Kingdom
Reviewed 16 March 2017

Lovely hotel, well maintained. Service in all aspects is excellent and the staff are very helpful and friendly. Half board in the Red Area comes at a price but it's very good value for money in terms of what you get all round: quality of rooms, quality and choice of catering, 'Happy Hour' every day, quality of pool and poolside...

Review collected in partnership with Meliá Hotels International
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Helpful?
1Thank lynned696
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear lynned696, Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. In addition, we are glad to know that you appreciated our rooms and facilities, created for...

London, United Kingdom
Reviewed 13 March 2017

We did a four day weekend in Tenerife in February and stayed at the RedLevel hotel. The hotel is the adults only part of the Gran Melia hotel in Isora and is about a 40 minute drive from the airport. There is a separate small entrance/lobby dedicated for RedLevel guests (although you can also access it through the main Gran...

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Helpful?
2Thank Ayako A
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, Thank you for your preference in selecting Red Level at Gran Meliá Palacio de Isora for your holiday and for sharing your detailed review through TripAdvisor. It is a great pleasure to know that we were able to satisfy you in every aspect of your stay, as our guests’ satisfaction is our most important goal. We are glad...

uk
Reviewed 13 March 2017

Another wonderful break, will return!! Need more music around the pool, nothing too loud, just so it can be heard, and the 'whale' music in La Terrace drove me mad. Minor quibbles, but the resort is beautiful, and the staff were all lovely.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank pizzamanUk
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, We would like to thank you for choosing Gran Meliá Palacio de Isora for your holiday and also for the time you taken to share your experience with the TripadVisor users. We are glad to know that we were able to provide you with a memorable stay, as your guests’ satisfaction is our most important goal. It is...

Milton Keynes, United Kingdom
Reviewed 13 March 2017

We can't fault this place. It is beautifully kept and our sea facing room with a whirlpool bath was extremely comfortable Enjoyed the Red level experience. Staff was wonderful, friendly, attentive and efficient. Food very good. We are already looking forward to our next stay there!

Review collected in partnership with Meliá Hotels International
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Helpful?
1Thank Francoisesol
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, I would like to begin by thanking you for choosing Red Level at Gran Meliá Palacio de Isora for your holiday. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. In addition, we are glad to know that you appreciated our rooms and facilities, created...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Magnificent Oceanfront hotel, for adults only, with spectacular views of the island La Gomera. RedLevel at Gran Melia Palacio de Isora is perfectly integrated in the South west coast of Tenerife, in the fishing village Alcala. A beautiful unspoiled area at the foot of Mount Teide, five minutes by car from the Los Gigantes cliffs. While its glorious design combines to perfection the elements sea, earth and air, the hotel sets new standards for luxury, in order to satisfy the most demanding travellers searching for a truly unforgettable experience. ... more   less 

Additional Information about RedLevel at Gran Melia Palacio de Isora

Address: Calle La Costa s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Price Range: ₹ 20,303 - ₹ 33,110 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — RedLevel at Gran Melia Palacio de Isora 5*
Number of rooms: 90
Reservation Options:
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Also Known As:
RedLevel At Gran Melia Palacio De Isora Tenerife/Guia De Isora
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Questions & Answers

Here's what travellers have asked, with answers from RedLevel at Gran Melia Palacio de Isora staff and other travellers.
102 questions
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Questions? Get answers from RedLevel at Gran Melia Palacio de Isora staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We have Red Level Partial Sea View and always had a fabulous room”
lxscott, 22 May 2017 | Read review
“Try to avoid room near Pangea as can get quite noisy Earle morning late evening.”
Midgemere360, 6 May 2017 | Read review
“Ask for a red level room which is by reception, rather than closer to the main hotel.”
LondonKeen_to_travel, 29 Apr 2017 | Read review
“Villa Estrella and Villa Magdelena are in a very good position. Sunbathe in lower gardens if you want a change x”
  • This is the magical Villa Estrella pool... at night x
  • The Villa Estrella Guest Book x
  • 8 am at Villa Estrella for The Man's surprise Birthday x You can buy the balloons at The Galleon
SeagreenTangerine, 28 Apr 2017 | Read review
“A room with a jacuzzi on balcony is recommended. ”
935bekir, 27 Apr 2017 | Read review
5 of 5
Hotels.com
US$ 340* /night
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Prices are for 1 room, 2 adults
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