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RedLevel at Gran Melia Palacio de Isora

Hotels.comUS$ 340*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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RedLevel at Gran Melia Palacio de Isora
RedLevel at Gran Melia Palacio de Isora
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974 Reviews from our TripAdvisor Community

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There are newer reviews for RedLevel at Gran Melia Palacio de Isora
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Showing 571: English reviews
Liverpool, United Kingdom
Reviewed 2 weeks ago

We just returned from our 5th visit to this hotel after a gap of 2 years. It is just as wonderful as ever the staff are amazing and look after you all the time you are their nothing is too much trouble. The Pangea has improved greartly and the Market Place for lunch is amazing as is most of the...

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Helpful?
Thank Midgemere360
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear Midgemere360, Thank you for your preference in selecting Red Level at Gran Meliá Palacio de Isora for your holiday to Tenerife, as well as for the time you have taken to share your experience through TripAdvisor. It is a delight for our team to know that you have appreciated our exclusive facilities created for each of our guests to...

Dallas, Texas
Reviewed 3 weeks ago

We spent 5 days at the Red Level and could not have been happier. From the arrival to check-out, we were made to feel welcome and special. The club staff is amazing and took care of all of our needs and reservations throughout our stay and I must say, I love the special Red Level parking garage! It made access...

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Helpful?
Thank Lane T
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear Lane T, I would like to begin by thanking you for choosing Red Level at Gran Meliá Palacio de Isora for your holiday. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. We are delighted to read such positive comments about Red Level, ideated to create unique...

Reviewed 3 weeks ago

This is a fantastic hotel with incredible design and water features. The rooms are well laid out and comfortable with extra pillows as an option for a good night's sleep. The food in all the restaurants is amazing with Alexis and Rosa being ultra helpful and efficient. The pool areas designed for spacious relaxation, with adults only and tranquility areas....

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Helpful?
4Thank Chris H
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear Chris H, We would like to begin by thanking you for taking some of your valuable time to share your review and for choosing Red Level at Gran Meliá Palacio de Isora for your holiday. We are delighted to know that you have enjoyed a pleasant stay with us since we daily strive to create memorable experiences. However, we...

London
Reviewed 3 weeks ago

I can not recommend this hotel enough, we had a fantastic four night break from the UK. As soon as we arrived at 7pm in the evening we felt completely relaxed, we were greeted with a glass of cava and an overview of the hotel. We had a room with a large terrace and a whirlpool bath, and it was...

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Helpful?
Thank LondonKeen_to_travel
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear LondonKeen_to_travel, I would like to begin by thanking you for choosing Red Level at Gran Meliá Palacio de Isora for your holiday. It is heartily a pleasure to know that you have enjoyed a relaxing and memorable stay. We are very glad to know that our facilities as well as our service exceeded your expectations since our guests’ satisfaction...

Rustington, United Kingdom
Reviewed 3 weeks ago via mobile

We have just finished a 9 night stay at RedLevel - we stayed in one of the pool view rooms with large private terrace. I read a lot of reviews before we came and rather than repeat a lot of what has been said many times I wanted to pull out a few things I didn't agree with others on:...

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Helpful?
Thank Ed C
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear Ed C, Thank you for your preference in selecting Red Level at Gran Meliá Palacio de Isora for your holiday and for sharing your detailed review through TripAdvisor. It is a great pleasure to know that we were able to satisfy you in every aspect of your stay, as our guests’ satisfaction is our most important goal. We are...

Chichester, United Kingdom
Reviewed 4 weeks ago

This Villa comes into its own in the late afternoon and evening... why? Well... you have your own, beautiful swimming pool, it's heated and after 10.30 there isn't anyone around in the distance...and when you look up into the skies... you see the stars...you have the most incredible view of the skies whilst floating in a sea of tranquility... We...

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Helpful?
Thank SeagreenTangerine
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear SeagreenTangerine, I would like to begin by thanking you for choosing Red Level at Gran Meliá Palacio de Isora for your holiday. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stays is appreciated. We are truly delighted to read such positive comments. Nonetheless, we regret if your experience with...

Essex, United Kingdom
Reviewed 4 weeks ago

We stayed here for a week following our wedding at Easter to relax and reflect on our wonderful day. We were treated like royalty from the moment we arrived, everyone knew we had just married so whenever we were greeted we were congratulated. Petals, Cava, strawberrys and chocolate was placed on our room on arrival. A private dinner was also...

Review collected in partnership with Meliá Hotels International
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Helpful?
3Thank Beki R
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear Beki R, Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. In addition, we are glad to know that you appreciated our rooms and our gastronomic...

Reviewed 4 weeks ago

Our 9th visit. One or two very minor issue which arent worth mentioning. They constantly look to improve, this is not always apparent unless you continue to visit over a longer period. I did hear Melia allow their staff to show their character, rather than wander around like robots. Having read some of the other reviews i can see that...

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Helpful?
Thank Chris J
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear Chris J, Thank you for selecting Red Level at Gran Meliá Palacio de Isora for your holiday in Tenerife as well as for sharing your review. It is heartily a pleasure to know that you have enjoyed a relaxing and memorable stay in your 9th visit. We are very glad to know that our rooms, as well as our...

Reviewed 4 weeks ago via mobile

The Res Level service is good. The staff is nice and they are always willing to help you at any time. The rooms and nice and spacious but you can hear everything from the room next door. And I mean everything, literally... The pool is nice but you need to arrivw around 8 am to leave a book on a...

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Helpful?
3Thank Nina_klofstein
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear Nina_klofstein, Firstly thank you for choosing Red Level at Gran Meliá Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. We are glad to know that you have enjoyed a pleasant stay with us. We place great importance in providing our guests with great experiences so we truly appreciate your compliments on our facilities, and...

Newbury, United Kingdom
Reviewed 4 weeks ago

Red Level was a boutique hotel within a big resort hotel. Excellent service, priority restaurant booking, concierge service, attentive friendly service, privacy, beautiful finishings, true luxury. This felt very special.

Review collected in partnership with Meliá Hotels International
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1Thank robertwF4243TT
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear robertwF4243TT, Thank you for your preference in selecting Red Level at Gran Meliá Palacio de Isora for your holiday to Tenerife, as well as for the time you have taken to share your experience through TripAdvisor. It is a delight for our team to know that you have appreciated our exclusive facilities created for each of our guests to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Magnificent Oceanfront hotel, for adults only, with spectacular views of the island La Gomera. RedLevel at Gran Melia Palacio de Isora is perfectly integrated in the South west coast of Tenerife, in the fishing village Alcala. A beautiful unspoiled area at the foot of Mount Teide, five minutes by car from the Los Gigantes cliffs. While its glorious design combines to perfection the elements sea, earth and air, the hotel sets new standards for luxury, in order to satisfy the most demanding travellers searching for a truly unforgettable experience. ... more   less 

Additional Information about RedLevel at Gran Melia Palacio de Isora

Address: Calle La Costa s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Price Range: ₹ 20,321 - ₹ 33,311 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — RedLevel at Gran Melia Palacio de Isora 5*
Number of rooms: 90
Reservation Options:
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Also Known As:
RedLevel At Gran Melia Palacio De Isora Tenerife/Guia De Isora
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Questions & Answers

Here's what travellers have asked, with answers from RedLevel at Gran Melia Palacio de Isora staff and other travellers.
102 questions
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See all questions (102)

Questions? Get answers from RedLevel at Gran Melia Palacio de Isora staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We have Red Level Partial Sea View and always had a fabulous room”
lxscott, 22 May 2017 | Read review
“Try to avoid room near Pangea as can get quite noisy Earle morning late evening.”
Midgemere360, 6 May 2017 | Read review
“Ask for a red level room which is by reception, rather than closer to the main hotel.”
LondonKeen_to_travel, 29 Apr 2017 | Read review
“Villa Estrella and Villa Magdelena are in a very good position. Sunbathe in lower gardens if you want a change x”
  • This is the magical Villa Estrella pool... at night x
  • The Villa Estrella Guest Book x
  • 8 am at Villa Estrella for The Man's surprise Birthday x You can buy the balloons at The Galleon
SeagreenTangerine, 28 Apr 2017 | Read review
“A room with a jacuzzi on balcony is recommended. ”
935bekir, 27 Apr 2017 | Read review
5 of 5
Hotels.com
US$ 340* /night
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CancelonUS$ 357
PricelineUS$ 341
TravelocityUS$ 340
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Prices are for 1 room, 2 adults
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