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All reviewssports barfrench keywasher and dryerfrench caygrocery storefull kitchenwalking distancegreat place to staypineapplenice propertyroom condofree transportationcheck in was smoothmid islandprivate islandnight staywell equipped kitchen
The hotel is clean, has a fair price and people are very friendly.Has a plus, it includes admission to french Harbor which is one of majors attractions in Roatan.
The hotel has no beach, only pools.
It is set back from the main tourist beaches...More
I attended the resort for one week for a wedding. The suites are really quite nice, lots of space, and a good sized deck overlooking the pool, with the ocean off in the horizon. There is a store within walking distance to get groceries. The...More
We arrived around 3:30 and the shuttle driver was there to pick us up. Great Service. We had an extra bag that was heavy as we brought things for the children there. Shuttle driver had no problem with extra weight or bag. Check-in was good...More
When we got in, one of the high chairs was broken, i reported it the 1st day, they came to fix it 3 days later when were leaving, another person who was in our party reported a broken phone and had to do without for...More
3 Thank DaIzLo
Response from iscottRoatan, Manager at Clarion Suites Roatan at Pineapple VillasResponded 8 August 2015
Thank you for your review.
We at clarion suites Roatan are constantly improving our service and appreciate your feedback.
We have addressed your comments with our maintenance staff and instituted a follow up program for surety in completing our guests wishes.
We did a thorough...More
Don't never celebrate a Wedding in this hotel! The Staff is a real piece of crap. They never helped the wedding planner although we give them a full weekend packed with guests and the event! The free transportation shuttle to the Cay is a complete...More
3 Thank Rick F
Response from iscottRoatan, Owner at Clarion Suites Roatan at Pineapple VillasResponded 13 August 2015
I am sorry to hear of your issues while staying with us at Clarion Suites Roatan,
As for transportation, we had previously notified the event planners that our transportation would not be available to do on-demand transprotation for the wedding party, and we had recommended...More