Was there for holiday with Family and friends, the place was good. Excellent playing areas for kids.But the worst was the customer service.Should have some training for customer service and how to speak to guests.
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everything is appalling. .. It wasn't clean, the staff are unhelpful and rude. When asked to speak to management there was none til the day we left. Got told double sofa bed and two rooms with bunks... Both bunks were broken and there was no...More
Just got back from camber sands booked late deal to take grandchildren self catering 500 pound for week never been to pontine before when we arrived checked in bit of a queue but OK first impression camp quite dated chalet basic but had new shower...More
Stayed here with family and children ranging from 6 months to 3 years. The park is generally run down with staff having no answers or cares when questioned/complained at. Our chalet was run down and filthy, I was unable to put my 10 month old...More
Please do not go to this place, it needs demolishing, the apartment was classic but even then we paid good money for squalor,, mould in the bathroom and kitchen, flooring that was dirty and coming away with years of grime in the kitchen and bathroom,...More